Premier, Inc. Reviews in Charlotte, NC | Glassdoor

Premier, Inc. Charlotte Reviews

Updated February 12, 2017
81 reviews

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Charlotte, NC

3.5
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Premier, Inc. President & CEO Susan DeVore
Susan DeVore
48 Ratings

81 Employee Reviews

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Pros
  • Amazing management/leadership within Population Health, team and work life balance (in 12 reviews)

  • Premier offers good benefits and it offers flexibility (in 10 reviews)

Cons
  • Work/Life balance isn't always easy to maintain (in 31 reviews)

  • Since going public, it been clear that all they care about now it their bottom line (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great culture, important mission, inspiring CEO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time (More than a year)

    Pros

    Good compensation and flexibility. it feels like the core values of a passion for performance, innovation, a focus on people, and integrity are truly believed/embraced by many employees. Encourages continuous learning and employee reward/recognition. CEO regularly reinforces the mission of reducing the cost and improving the quality of healthcare.

    Cons

    Still figuring out how to operate as a public company - needs to find right balance of emphasizing financial performance and emphasizing mission. Lots of change, which can create a sense of confusion / lack of clear direction at times.

    Advice to Management

    Achieve better alignment and consistency within upper levels of management.


  2. "Best Career Decision Ever Made"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Performance Partner in Charlotte, NC
    Current Employee - Senior Performance Partner in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time

    Pros

    Amazing management/leadership within Population Health, team and work life balance.

    Cons

    Sometimes siloed, and can be difficult to find/leverage resources.


  3. "."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Charlotte, NC
    Current Employee - Financial Analyst in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. (Less than a year)

    Pros

    they have great pay and benefits

    Cons

    not a great work life balance


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  5. Helpful (4)

    "Sold their soul when they went public"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Premier, Inc. full-time (More than 5 years)

    Pros

    Great people
    Excellent pay & benefits

    Cons

    No life, just work
    Antiquated systems and processes
    Focused on increasing revenue with departments competing for the same dollars, rather than member value.

    Advice to Management

    Step back, focus on your members, legacy products, and employees as much as Wall Street. Make integration and "one Premier' mean something.


  6. Helpful (3)

    "Lost Focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Premier, Inc. full-time

    Pros

    Good people work there
    Made huge strides in data analytics over time
    Compensation is good

    Cons

    Unreasonable time demands placed on employees.
    Management is insensitive to work/life balance.
    Since going public, the hospitals are no longer partners, but a revenue stream.
    Focus on changing healthcare is lost and bottom line is all that matters

    Advice to Management

    You cannot manage the business by managing the numbers. Manage the customer and the numbers will be made.


  7. Helpful (1)

    "Data Consultant Quality Advisor Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Consultant Quality Advisor in Charlotte, NC
    Former Employee - Data Consultant Quality Advisor in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Premier, Inc. full-time (More than 3 years)

    Pros

    Good experience for people right out of college, good benefits (work from home, nice 401k match, vacation rolls over year to year, sports leagues, onsite fitness classes and activities), bonuses, good values (ethics and good mission)

    Cons

    Low base salaries, a lot of red tape and top town dictation, very siloed product and team structure, too many required meetings (all staff, dept., weekly team, weekly 1:1, and other miscellaneous), bad culture since IPO

    Advice to Management

    Cut down on meeting times, pay people what they deserve, cut down on middle/upper management so it's not like climbing mt. everest to be promoted


  8. "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern - Hourly in Charlotte, NC
    Current Intern - Intern - Hourly in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Premier, Inc. as an intern (Less than a year)

    Pros

    Social atmosphere is pretty good and all of the employees seem generally interested in helping you improve.

    Cons

    It seems like all of their training revolve around soft skills and nothing else, which comes off as a huge waste of time for those that already have soft skills.

    Management, especially in the ITS department, went through a huge upheaval during my time there and it seems like no one really knows what's going on.

    Pay is lower than average and nothing is stipend.

    Advice to Management

    Cut some of the soft skills, increase the pay, get some structure if you really want to get and keep the interns you hire.


  9. Helpful (3)

    "Transitional time for Premier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook

    I have been working at Premier, Inc. full-time (More than a year)

    Pros

    Great culture, nice people, lots of perks, good salaries

    Cons

    Recent acquisition of multiple companies has created a bit of an identity crisis, for a company that is still adjusting to being publicly traded. End result is a lot of trickle-down confusion, and no clear path as to strategy.

    Advice to Management

    indecision is worse than no decision


  10. Helpful (4)

    "Isolated instances of incompetent middle management"

    Star Star Star Star Star
    Former Employee - Senior Software Engineer in Charlotte, NC
    Former Employee - Senior Software Engineer in Charlotte, NC
    Recommends
    Approves of CEO

    I worked at Premier, Inc. full-time (More than a year)

    Pros

    Benefits were above average, free parking. If you can avoid the poorly managed departments like the one I found myself in, the work culture appears to be excellent. Very good leadership at the top, but obviously a little bit out of touch with certain departments. Would rate higher if not for this.

    Cons

    (Disclaimer: Aside from the disheveled state of affairs in HR mentioned by several other reviewers here, the Cons below do not seem to be pervasive throughout the company. This is based on my observations and speaking to others outside of my department.

    If you find yourself working in a non-Java tech stack, there's a fairly good chance that these Cons below apply)

    - Managers thrown into positions where they are not needed, which disrupts overall team productivity and cohesion as they desperately scramble to validate their positions.

    - As a result of con above, lots of posturing and micro-management, which only stifles productivity and kills team morale.

    - Borderline verbal abusive behavior by middle management. Negative comments openly made during meetings towards team expectations and performance.

    - Non-technical people making technical decisions. Bringing in inadequately trained/skilled resources and not holding these individuals accountable when things inevitably go wrong.

    - Lots of hand-holding for these individuals that end up pulling down the rest of the team. No incentive to improve skill set.

    - Dissension among middle management and the lower ranks. Most afraid to voice opinions for fear of being "written up". (Yup, I said "written up". It actually happened.)

    - Implementing ineffective/out-of-date heavy-handed leadership/management techniques that have been proven to kill morale and productivity.

    And then echoing what several others have already noted here: HR seems to be spinning out of control and therefore, not very effective. Witnessed reports of blatant policy violations being completely ignored..

    Advice to Management

    Give your employees the space and tools they need to do what they're good at. Encourage learning and collaboration instead of getting in the way of it. Improve screening process when bringing in new talent. Hold people accountable for poor performance, not those who are identifying them as a problem. Brush up on modern leadership techniques. Take the plunge into Agile; there's a reason why it's so popular. Most of all, stop the nano-micro-management. No employee worth your investment would tolerate the conditions I witnessed. Advice is only good when not falling on narcissistic ears though...


  11. Helpful (4)

    "Great company to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Charlotte, NC
    Current Employee - Analyst in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time (More than a year)

    Pros

    Great benefits, filled with diversity and good place to work if you want work life balance. Various activities for employees, options to learn more.

    Cons

    Lack of good leaders and managers. Communication gap between various teams to work as a group. Lots of old timers in company who are not willing to learn new technology which is hurting companies growth overall and also discouraging those who really wants to learn something new. Lots of brown-noser in the company. Pay varies a lot. Too much work load on one person.

    Advice to Management

    None



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