Premier, Inc. Reviews | Glassdoor

Premier, Inc. Reviews

Updated November 15, 2017
181 reviews

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3.7
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Premier, Inc. President & CEO Susan DeVore
Susan DeVore
105 Ratings

181 Employee Reviews

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Pros
Cons
  • Work life balance is mostly non existent (in 33 reviews)

  • Since going public, the hospitals are no longer partners, but a revenue stream (in 8 reviews)

More Pros and Cons

  1. "Sourcing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Premier, Inc. full-time (More than 5 years)

    Pros

    Great atmosphere and awesome coworkers which helps balance out the daily work load. Constantly working to innovate and improve the value provided to the hospital members.

    Cons

    As a public company, there is constant pressure to meet revenue goals which creates stress company wide.


  2. "Mostly values-first, still looks at bottom line."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time (Less than a year)

    Pros

    Usually good work-life balance, a passion for patient-centered care, passion for finding solutions to problems, awesome benefits, good bonus, good amount of PTO, great cross-functional teams

    Cons

    Tight deadlines, lack of thorough understanding of a project before jumping into it, emphasis on time rather than quality.

    Advice to Management

    Listen to and trust particularly knowledgeable employees. Thoroughly research solutions for problems and consider scalability. Don't push unrealistic deadlines.

  3. "Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Premier, Inc. full-time

    Pros

    Profession, hardworking and all around nice people

    Cons

    Some of the management should not be overseeing others when they do not have half of the experience their employees do

    Advice to Management

    Re-evaluate your procedures in the internal hiring process


  4. "Exceeded my expectations. Awesome company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Charlotte, NC
    Current Employee - Data Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time (More than a year)

    Pros

    Endless learning opportunities. Great work-life balance.

    Cons

    Some departments do not receive enough recognition.

    Advice to Management

    Don't put all of your focus on a couple of departments while overlooking all of the others in the day to day. Each and every department within the company play a pivotal role in helping Premier's members "increase quality of care while safely reducing costs."


  5. "Mission driven company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time

    Pros

    CEO truly stands behind the mission of the company. Dynamic organization with a good work-life balance

    Cons

    Not recognized for above market salary


  6. "Contract Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Analyst
    Current Employee - Contract Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time (More than a year)

    Pros

    - Competitive Pay & Benefits

    - Flexible Schedule

    - Top rated ethical company

    - Accessible leadership

    - Leading Innovative Organization

    Cons

    - Teeder totter heavier on revenue - centric vs. employee centric at the moment

    Advice to Management

    Premier is a trend setting, innovative organization that will be relevant for many years to come. As you continue to grow and lead the pack remember that your employees should always be your greatest asset and investment. This is what separates the all-stars from the mediocre.


  7. Helpful (1)

    "Avoid the Memdata Subsidiary (for now)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Equipment Analyst in College Station, TX
    Former Employee - Equipment Analyst in College Station, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Premier, Inc. full-time (More than 3 years)

    Pros

    - It's located in a college town, and therefore the commute is bearable and the cost of living is probably below the national average.

    - There are some great, fun coworkers to surround yourself with.

    - The dress is casual. Some people wear flip flops.

    -If you've ever spoken to someone on the phone, can do basic arithmetic and Google information you don't already know, congratulations, you have the necessary skills to perform the work required.

    -Benefits are probably the best I've seen. They beat all the other benefits I had before I started working at Memdata. Vision, dental, health, life, 401k, employee stock option, many many vacation days and a few extra holidays that the company recognizes.

    -There are snacks in the break-room (sometimes).

    -Overtime pay (which you'll have to work to meet deadlines) is provided to hourly employees.

    Cons

    - Cannot compete with other companies who hold the same objective in cost savings. Client retention is a problem, and so is employee retention within the company.

    -Pay is far below the national average for the similar roles.

    - Although the skill level required is nominal, the workload and expectation placed on the employees is unbearable. There are times during the year when each analyst will have up to 30 ongoing projects at single time. Simple napkin math will show that it is physically impossible to meet the production demands promised to the clients. Management expects daily updates on projects. Don't even think about giving a logical, reasonable answer because management wont accept it.

    -Leadership insists on work practices and unnecessary SOPs that hinder productivity, or simply don't work.

    -No career opportunities within the company. No investment into the employee.

    Advice to Management

    -Reconsider the workload that the analysts are burdened with. It's physically draining and mentally stressful to the point where work is no longer enjoyable. Challenge yourself to a week of the same work, and see if you could meet your own demands.

    -It's important to listen to the needs of your clients, but when their demands supersede the scope of the offerings which you provide and determine the protocols by which you operate, all other clients are negatively affected and your employees don't feel empowered.

    -Deconstruct full-time positions into part-time positions. Honestly, the work could be done by responsible high schoolers for a margin of the cost you pay full time employees. Increase your labor force and decrease employee workload.

  8. Helpful (1)

    "I Can Truly Say I LOVE my JOB!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Premier, Inc. full-time (More than 5 years)

    Pros

    Great place to work and they are strong about work/life balance. They value their employees and they offer a wide variety of Remote positions. They definitely believe in culture and values for all employees.

    Cons

    Going to a publicly traded company instead of remaining private


  9. Helpful (4)

    "Good people, Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Charlotte, NC
    Former Employee - IT Specialist in Charlotte, NC
    Negative Outlook
    Disapproves of CEO

    I worked at Premier, Inc. full-time (More than 10 years)

    Pros

    The employees you work with really care about what they do and about their co-workers. All of the worker bees make it very enjoyable to come in to work every day to be amongst each other.

    Cons

    Management is very much focused on numbers and themselves only. Work life balance is only a thing if you are a manager not so much as a worker. You are expected to be at their beck and call at all hours, on vacation and holidays. If you don’t sacrifice your home life for them you will not be around long. Management is trained how to remove people with false accusations that need no merit, all being backed by Human Resources. Outsourcing is the path they are going down in all areas of the company. Many good people have left because of this culture change since going public.

    Advice to Management

    Sr management needs to be more in tune with the workers and not their managers. Managers only tell them what they want to hear and as long as it makes them look good. The workers really do like working together but the culture is driving them away. They need to really look at the amount of people that have left since going public compared to the previous 10 to 20 years. Might be enlightening to see what has happened.


  10. "Senior Pricing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Pricing Analyst in Charlotte, NC
    Current Employee - Senior Pricing Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time (More than 3 years)

    Pros

    Work/Life Balance. Great Company Culture.

    Cons

    Low Pay. Internal Politics seem high.


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