Premier, Inc. Reviews | Glassdoor

Premier, Inc. Reviews

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Found 225 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
77%
Approve of CEO
Premier, Inc. CEO Susan DeVore
Susan DeVore
128 Ratings
Pros
  • "Dynamic organization with a good work-life balance(in 27 reviews)

  • "Being a healthcare company they have the best benefits all around and there's flexibility to work from home depending on your manager(in 9 reviews)

Cons
More Pros and Cons
  1. Office Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Office Manager in New City Park, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time for more than 9 years

    Pros

    best team ever even though is small!

    Cons

    Wearing multiple hats and multitasking!

    Advice to Management

    None

  2. Helpful (5)

    All about the EBITDA

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Professional in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Premier, Inc. full-time for more than 20 years

    Pros

    Competitive benefits and salary. Great location.

    Cons

    Management has lost sight of its mission to improve quality and reduce costs and instead has become a cut-throat revenue machine. Since the IPO, all-staff meetings at various levels are dominated by discussions of sales targets, revenue, margins, cost cutting, and EBITDA. The newest leader of the IT organization fills all-staff meetings with so many financial/HR buzz words that employees now play buzz-word bingo during...

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    Advice to Management

    Don't loose sight of our mission to improve quality and reduce cost of our member facilities.

  3. Helpful (2)

    Good Place

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Charlotte, NC

    I have been working at Premier, Inc. full-time for more than 6 years

    Pros

    Great team members to work with in the field

    Cons

    Lack of clear direction. Leadership turnover creates confusion and fear.

  4. Helpful (9)

    Zero investment in employees

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Software in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Premier, Inc. full-time for more than 9 years

    Pros

    Decent time off (PTO and sick) Salary appears to be on par with others in the area

    Cons

    No investment in employees - most seem to be being replaced with on-and-off shore contractors Promotions almost non-existent Very little ability to change jobs or roles within the company No education budget outside of a degree-program (which in software isn't useful)

    Advice to Management

    Show you care about your core - healthcare and your employees. You keep chanting "there is no mission without margin" but the only mission visible right now is the margin. In addition, show some actual strategy. Every few years we hear about some gigantic new initiative that is nothing more than buzzwords. Have a plan, with details, that can be executed across the company. Show it's what our customers, and the...

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  5. Helpful (5)

    Cares more about looking good on paper, all about numbers, NOT EMPLOYEES.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Support Engineer in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Premier, Inc. full-time for more than 20 years

    Pros

    Most diehard employees are great but dwindling by jumping ship. Great place to work if you're a contractor.

    Cons

    No work life balance. Management needs major overhaul. Work you to death, literally. Used to be great company but after going public, went downhill fast. Company has no desire to retain talented, skilled workers. Everyone is replaceable. You will get told that contractors are waiting for your job as scare tactic. Premier drives by the book. All about numbers nothing more. You are not valued at all. Management believes...

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    Advice to Management

    Nothing cause if you have a title you are safe. HR will back managers and above, not the employees.

  6. Helpful (7)

    Outsourcing and more outsourcing...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Premier, Inc. full-time for more than 6 years

    Pros

    Time-off and Benefits are very good. The pay is not bad, but not top of the industry either. Yearly Bonuses are hit or miss depending on the overall performance of the company.

    Cons

    As the headline says - Outsourcing. In order to save some money, they have started to outsource development to contracting firms overseas. While I think this will help their bottom line in the short term, in the long term it will hurt them. The quality for outsourcing is never as good as local and the times to production are longer. I would guess this will come back on them in about 9 months to a year.

    Advice to Management

    You need to consider that you have to invest in quality employees and retain them. I saw 3 or 4 great workers leave before I made the jump. Brain drain will kill a company.

  7. Helpful (2)

    Nice place to work but occasional politics prevent growth

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier, Inc. full-time for more than 2 years

    Pros

    Flexibility and encouragement to live a healthy lifestyle

    Cons

    Politics and favoritism sometimes dampen the morale

  8. Helpful (7)

    Disjointed Leadership and antiquated tools

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Premier, Inc. full-time for more than 9 years

    Pros

    Remote work, good benefits, smart people at front line of delivery;

    Cons

    Wanting to be 'all things' to members- sometimes we should say no. Inexperienced middle management consulting leadership lacks industry credibility and is disjointed- over promises.

    Advice to Management

    Focus on what you are good it- work at making the tools you have better and leading edge; communication on vision and focus to front line.

  9. Helpful (3)

    Legal

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Legal Counsel 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Premier, Inc. full-time for more than 4 years

    Pros

    Nice benefits and gym classes, coffee, etc.

    Cons

    Culture is lacking with new strategic initiatives. Lots of turnover of higher level staff. No advancement for staff

    Advice to Management

    Work on the culture and advancement opportunities within.

  10. Helpful (1)

    IT Expert

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Premier, Inc. full-time

    Pros

    Good people to work with

    Cons

    Too much instability and team rotations

Found 225 reviews