Premier Laser Spa Reviews | Glassdoor

Premier Laser Spa Reviews

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Found 40 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
28%
Recommend to a Friend
Premier Laser Spa CEO Ted Naylon
Ted Naylon
0 Ratings
  1. Clinic Director

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Premier Laser Spa

    Pros

    I worked for Premier for a few years then was let go. Before, management on a corporate level did not communicate well and the company was at best unorganized. Bonus structure was difficult and yes unrealistic as others on here have said. Since the new owner took over I was asked to come back and its more like when I first started. The team work is here and an enormous change in corporate has made this place great...

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    Cons

    The only reason I have a con is due to the fact that I can not post this review with out one. All I can say is again, the support is great. Continue taking care of your people and this company has a great future!!

    Advice to Management

    Keep up the good work!! Communication, support and overall business is better than ever. Continue to take of the front runners and they will take care of you.

  2. Nurse Practitioner

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Premier Laser Spa part-time

      Pros

      Free Treatments for staff members

      Cons

      unorganized, poorly trained staff, overbooked

    • Absolutely wonderful!! 4yrs Going strong.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Laser Technician/Dermal Therapist/Assistant Manager in Greenville, SC
      Recommends
      Positive Outlook

      I have been working at Premier Laser Spa full-time for more than 4 years

      Pros

      Great growth opportunities. Upper management always does exactly what they say their going to do. Very Positive energy. Let's put it this way this company has made it to where I have bought a new house, new car, and provide for myself and my daughter comfortably. It feels great to hold my head up an say, I work here as a independent women. Every change has always been for the best the company and also for the employees.

      Cons

      Not a dang thing. That's the real truth.

      Advice to Management

      We have your back!! Thank you for having ours. Let's keep rocking on!!!

    • Aesthetic Laser Technician

      StarStarStarStarStar
        Former Employee - LASER TECHNICIAN in Las Vegas, NV
        Recommends

        I worked at Premier Laser Spa full-time

        Pros

        Wonderful staff, super friendly. great customer service. Owner and management always willing to assist us in anyway they can.

        Cons

        Sad to see the company had to close its doors.

      • Unprofessional

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - LASER TECHNICIAN in Moyock, NC
        Doesn't Recommend
        Negative Outlook

        I worked at Premier Laser Spa for more than a year

        Pros

        Clean, professional looking environment, pay was ok, not great, not awful.

        Cons

        Employees not screened well enough. Bonus levels unrealistic, when an employee was videoed stealing from purses, giving treatments outside of business hours and stealing company inventory, they allowed her to stay instead of firing or prosecuting her. Doors closed with no warning, even after some employees had just recently been hired and packages were sold that very day. Some clinics were being run without an onsite...

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        Advice to Management

        Don't make the same mistake of the previous owners that were there when I was. Treat your employees well, maintain high ethics.

      • Run Away

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook

        I worked at Premier Laser Spa full-time for more than a year

        Pros

        They do send you for training and give you a script to read line for line.

        Cons

        Micromanaged. They want you to read their script line for line. They mystery call to check in on you. There's constant criticism. Keep track of your sales! They find ways to say that a sale is not yours or why you can't get commission on it. They don't approve request time off. Plan on working Holidays. It's a very fake environment.

        Advice to Management

        Learn to treat your employees with respect.

      • spa-coordinator

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - SPA Coordinator 
        Doesn't Recommend
        Negative Outlook

        I worked at Premier Laser Spa full-time for more than 2 years

        Pros

        co-workers are hard workers and do not get credit

        Cons

        Company filed chapter 11 then went under new Management Rich Morgan. Look him up and see all the failing business and law suits against this man. not a place or person you would want to work for. So many labor laws being broken. Everything from not paying for hours worked, not paying you for overtime, to no lunch breaks. Also highly hostile work place, Manger refused to hire employees that were male or overweight...

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        Advice to Management

        Know how to treat your employees and what the laws are. Employees do have rights and are not to be subjected to such actions or a toxic environment.

      • Had potential

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Too Many to List in Rochester, NY
        Doesn't Recommend
        Negative Outlook

        I worked at Premier Laser Spa full-time for more than 4 years

        Pros

        Change in leadership due to bankruptcy might help turn things around. They can't get away with throwing money away anymore.

        Cons

        There is a lot of work to be done to make this place reputable again. No one really knows what is happening from one day to the next.

        Advice to Management

        Thank the few people that have done most of the work. Stop throwing money at your problems and be an actual leader instead.

      • Helpful (2)

        Lead Spa Coordinator

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook

        I worked at Premier Laser Spa full-time for more than 2 years

        Pros

        The benefit to working at this company was the coworkers that I had. We all worked hard every day and became like family. I also loved our clients when I first started until the company would not listen to them or take care of them and therefore left us high and dry when it came to time when they should have stepped up to the bat.

        Cons

        I am not exaggerating when I say that almost everything was a con. Literally. My first manager was abusive to everyone. She screamed and stole money and almost got away with it until a new regional manager stepped in and found her out. After that, it was like our store never existed. "Corporate" (whoever they are because they change ALL the time) was never to be seen. We had to pick up the pieces and I had to train pretty...

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        Advice to Management

        You need to be there for your stores. You need to help them and not avoid. You need to encourage your employees and not disregard them. There is so much that is not communicated and so many things that are in need of help. There is so much turn over that no one knows when someone comes or goes.

      • Helpful (1)

        Not optimistic

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook

        I worked at Premier Laser Spa full-time for more than 2 years

        Pros

        Team mates, comp treatments. Experience.

        Cons

        Management. Constant change, as in monthly or weekly without a warning. Company has drastically downsized recently, which leads most to believe that it will fail like many others unless the owners make serious changes.

        Advice to Management

        Put in the effort you expect your employees to put in. Make everyone, including yourselves accountable. Stop over promising and under delivering.

      Found 40 reviews