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Premier Service Reviews

Updated Nov 17, 2021

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Found 14 of over 17 reviews

3.4
63%
Recommend to a Friend
53%
Approve of CEO
Premier Service C.E.O. and Counsel Michael Glazer
Michael Glazer
9 Ratings
  1. 5.0
    Former Contractor

    Great company!

    Nov 17, 2021 - Anonymous Contractor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work with!

    Cons

    Not much really. The job is demanding, but very rewarding.

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  2. 4.0
    Former Employee, more than 1 year

    Crazy hours and workload, but great learning

    Jul 12, 2021 - Unknown-was Never Told 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is good leadership, more specifically Manue and Keren. They are willing to mentor and work with your strengths.

    Cons

    Crazy hours, expectations are very high. Since the pace of your work largely depends on how much you know the people in your database, it makes sense than newcomers would have a harder time.

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  3. 4.0
    Current Employee, less than 1 year

    Great Company

    Dec 9, 2019 - Independent Contractor in Kawartha Lakes, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to work with the schedulers. No hidden agenda, the assignments are all laid out for you in detail. If you believe that the job does not pay enough for the work that needs to be completed than you should not pick the job. All assignments are explained in detail, there are many bonuses for various assignments and schedulers are prepared to give sufficient bonuses. Pay is always on time. I have worked with Premier for over a year. Good company

    Cons

    Merchandising projects were not explained in detail and sometimes it takes too long for a scheduler to get back to you regarding an assignment

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  4. 5.0
    Current Contractor, more than 1 year

    Great Company

    May 28, 2019 - Independent Scheduler 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a great Canadian company to work for. They have high expectations because they want the best and brightest on the team. Based on some of the sour grape reviews, I suspect those people were not able to meet the standards required. Pay is clearly outlined up front, as are all job requirements.

    Cons

    Work at times can be feast or famine, however, this is the nature of this type of work.

    1 person found this review helpful
  5. 5.0
    Former Contractor, more than 1 year

    A great company to work for, a team that feels like family

    May 22, 2019 - Anonymous Contractor in Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great support staff, a boss that listens to you and tries to create solutions for a healthy work environment, a helpful, friendly, inclusive, and welcoming team. Fair compensation for fun work.

    Cons

    Unpredictable hours sometimes, that's about the only real con. If you thrive on keeping busy, autonomous driven work, this is a great place for you.

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  6. 1.0
    Current Contractor, more than 8 years

    Do not reccommend

    May 28, 2019 - Shopper in Calgary, AB
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some reports you can put in much detail to improve a company that you have shopped and that makes me feel good to improve services.

    Cons

    Some schedulers are extremely rude, stressed and unknowable. I found they really do not pay enough to cover expenses and with new pilot shops that come out you make nothing as by the time you do a test, training seminar and days of emails and calls with a scheduler then do the shop and report you make nothing and most of the time lose money, you are lucky if you get enough to cover your gas expense. You often are held up waiting for a package to be delivered as they want the shop done ASAP and then start dates change frequently so your life is held up and you cannot make plans. The management blames it on the companies who hire them to do the projects so it does not look like anything will get resolved as long as they do not recognize the issue or seem to want to correct it. Contrary other mystery shop companies do not have this issue and run smooth. I have worked for Premier Services on/off for 10 years and after a shop I never want to work for them again, time goes by and someone calls begging to get an assignment completed as they have no shoppers. They can and have refused pay before if they find something wrong with your report. It is hard to be a mystery shopper when you are required to take 20 photos for a report as someone will surely spot you. I have to wonder if the top owner or management person knows how messed up some of the projects and schedulers are.

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  7. 1.0
    Current Freelancer

    DO NOT WORK FOR THIS COMPANY!!

    May 21, 2019 - Mystery Shopper in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Make your own hours. They do pay as long as they don't find any errors to dock your payment!

    Cons

    I have done a number of gas station jobs for this company and with the Esso you are required to spend $15 in gas and $2 in the store. There were numerous times where I spent more than the required $2 as there are restrictions on what you can purchase. One job I bought a coffee and it didn't come to the $2, Premier Service did not pay me for this job.

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    2 people found this review helpful
  8. 5.0
    Current Freelancer

    Amazing Mystery Shopping Company

    Mar 12, 2019 - Anonymous Freelancer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been working with Premier Service for a few months now and I will probably stick around for a long time! The team is full of professional and competent people. It is a pleasure to work with them.

    Cons

    Premier Service holds itself to a high standard of professionalism, and they ask the same of people working with the company. However, if you are hardworking and take pride in a job well done, you will fit right in!

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  9. 1.0
    Current Contractor, more than 1 year

    Mystery shopper

    Mar 1, 2019 - Mystery Shopper in Edmonton, AB
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nothing Much good about the company.

    Cons

    Biased employees who do not even listen tot heir shoppers before rejecting shops and deactivating account for impossible tasks

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  10. 3.0
    Current Contractor, less than 1 year

    Decent legit Mystery Shopper Contract work

    Aug 3, 2018 - Contract Mystery Shopper in Calgary, AB
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is usually $7-10, there are larger contact work but require alot of effort (I usually print off the information) and ensure I read carefully the requirements. Serious attention to detail required and MUST be able to follow instructions. I strongly suggest completing all the certifications before you apply. Great practice for corporate work.

    Cons

    Pay is small often $5-10 per mission. Sometimes there is a larger mission for $50-200 however you most likely have to drive alot or visit a dealership. You will NOT be able to pay your rent, mortgage, car payment however if you need an extra cash to pay a phone bill or light bill this is for you!

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    1 person found this review helpful
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