Premium Retail Services Reviews | Glassdoor

Premium Retail Services Reviews

Updated January 22, 2019
508 reviews

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3.2
StarStarStarStarStar
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Premium Retail Services Partners and Co-CEOs Brian and Kevin Travers
Brian and Kevin Travers
249 Ratings

Employee Reviews

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Pros
Cons
  • "low pay compared to other companies, bonus pays out up to 6 months late" (in 16 reviews)

  • "full time turned in to part time longer" (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "Service my Walmart store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Mesquite, NV
    Current Employee - Retail Merchandiser in Mesquite, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Premium Retail Services part-time (Less than a year)

    Pros

    I don’t know about anyone else but my boss is awesome she has pretty quick response times and is helpful with any questions I may have which is important because you were working in a store and you’re only access to your manager is via phone or email.

    Cons

    Sometimes when service orders are on your schedule the questions ( questions asked about the service order your required to do and the pictures that you have to upload may not include information needed to accurately depict the job you are doing) and then you get dinged for your photos that you have to then work with your team manager to get corrected. I TM is awesome about getting them corrected but I notice from the Facebook page that our company has, that is not always the case. And the pictures that you can get dinged in are reflected in your star rating which shows the type, accuracy and Precision you are doing for any particular job.

    Advice to Management

    Frequently when we have a service order the questions don’t include some of the options required to report accurately. And then a few days later you get another service order for the same job and the questions have a lot more information to make your job easier. I just wish all the Information was included the first time you go to the store to complete the service order So you won’t get dinged on your photos and then have to reach out to your TM to get them corrected so you’re a star rating is not compromised.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Specialist in Indianapolis, IN
    Current Employee - Retail Specialist in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Premium Retail Services part-time (More than a year)

    Pros

    Flexible scheduling, Great work and family balance,

    Cons

    Training was only online, could pay better hourly, no room for advancement

  3. "No support from contacted company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Associate
    Former Employee - Wireless Sales Associate

    I worked at Premium Retail Services part-time

    Pros

    No micromanagement, easy to make sales

    Cons

    No support from the store whose inventory we sold


  4. "Good job for extra income"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in King George, VA
    Former Employee - Anonymous Employee in King George, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premium Retail Services part-time (More than a year)

    Pros

    Flexible schedule
    Independent work environment
    Technology driven

    Cons

    Never met an actual Manager
    Service orders details are sometimes unclear


  5. Helpful (1)

    "Amazing Autonomy, Great Pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Representative in Cleburne, TX
    Current Employee - Wireless Sales Representative in Cleburne, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Premium Retail Services full-time (Less than a year)

    Pros

    Flexible
    Independent
    Decent Income potential
    Opportunities for growth
    Management
    New opportunity potential.

    Cons

    Difficult at first
    Working side by side other companies
    Must be able to stand hours a day

    Advice to Management

    Learn more about WARP and field job details to better instruct new employees.
    Be more assertive with contracting Companies who feel like they can still control our organization.


  6. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Arlington, TX
    Current Employee - Sales Representative in Arlington, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Premium Retail Services part-time (Less than a year)

    Pros

    Having an abundance of resources that will help you no matter what type of situation you have come upon.

    Having clear communication and guidance in what expectations are for each day without second guessing what should be done.

    While most sales positions have a large pressure driven sales goal, Premium seems to instill a sales environment that caters to having the simple utilization of many tools to choose from in order to result in overall team oriented goal in mind.

    Cons

    Initial training can be overwelming with the amount of information that is provided. However as mentioned before there are several options to turn towards for help for an procedures that may be unclear.


  7. "Magnificent company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Began As A Retail Merchandiser and Now A Zone Leader/Certified Trainer in New Orleans, LA
    Current Employee - Began As A Retail Merchandiser and Now A Zone Leader/Certified Trainer in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premium Retail Services part-time (More than 3 years)

    Pros

    I have been an employee with premium for 4 years. It is a national company so everytime I moved to a different state, I was able to keep my employment. There is also potential to move up with company.

    Cons

    Just with most retail companies the work is not always steady but I do have some work every week, even during holiday weeks.

    Advice to Management

    Thank you for making Premium a great place to work.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premium Retail Services full-time (Less than a year)

    Pros

    Family owned company with great field work opportunities working with multiple major retail clients. Spectacular culture within the company and easy work/ life balance. Fun work, great staff, and wonderful place to work!

    Cons

    I have not found any cons to this company.


  9. "Hands Down, The BEST Company To Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Market Manager in Winter Haven, FL
    Current Employee - Retail Market Manager in Winter Haven, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premium Retail Services full-time (More than 10 years)

    Pros

    Absolutely wonderful work environment, supportive counterparts, upbeat corporate office that celebrates your successes. You feel very connected with the company as it is very family oriented and because it is not far-fetched to even meet our CEO. The benefits are amazing. Monthly bonuses based on performances can double your paycheck. It is also very diverse, welcoming all walks of life. They give back to their community and donate to charity, which is something I highly respect.

    Cons

    There are no downsides in my opinion. I love my job and Premium Retail Services.


  10. "Great Company to work for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Wireless Sales Representative in Waco, TX
    Current Employee - Wireless Sales Representative in Waco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premium Retail Services full-time (More than a year)

    Pros

    -Great pay
    -great schedule flexibility while I am in school
    -great management
    -great communication
    -great full time benefits and holiday pay

    Cons

    -Nothing really bad about working this job

    Advice to Management

    Keep doing what you are doing. Thank you