Preqin "call centre" Reviews | Glassdoor

Preqin Employee Reviews about "call centre"

Updated Apr 12, 2018

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3.6
65%
Recommend to a Friend
90%
Approve of CEO
Preqin CEO Mark O'Hare (no image)
Mark O'Hare
46 Ratings
Pros
Cons
  • "It pretty much looks like a call centre and you'd be hardpressed to find anything worse than this place(in 5 reviews)

  • "High turnover in the tech team means that the project keeps changing hands(in 4 reviews)

More Pros and Cons

Reviews about "call centre"

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  1. Helpful (10)

    "One of the worst places anyone could ever work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Preqin full-time

    Pros

    Absolutely none what so ever.

    Cons

    - Toxic working environment. - Offices are terrible, one of the worst I've ever seen. Don't be swayed by the fancy location it is in. The office is dull and depressing. No investment has been made into the place. Your interviews are generally held in the nicer part of the office overlooking the river, but you never get to see the real place you'll be working! It pretty much looks like a call centre and you'd be hardpressed to find anything worse than this place. -Researchers spend most their hours' cold calling - People are demotivated and generally sit around all day counting down until 5:30 hits, you'll often catch them playing games on their phones or PCs. - Management arrogant. This leads to an extremely hostile working environment. Do not be swayed by their nice attitude in interviews. People in higher positions have fired employees for challenging/questioning their practices. - The product is severely outdated, people in management that exercise their ego over others will never achieve any change. High turnover in the tech team means that the project keeps changing hands. - Massive turnover of employees

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    Preqin2018-04-12
  2. Helpful (20)

    "One of the worst jobs I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Preqin full-time for more than a year

    Pros

    There aren't any pros in this company

    Cons

    In many respects, I wish I hadn't applied for this job or waited for another opportunity to present itself. I was sitting on the sidelines, reading the reviews on Glassdoor but the audacity of the company to produce the latest fake review has led me to write this review - do they truly think that employees will believe that an employee working in research would sign up to glass door to write a 6 word review about the company saying that it is a great place to work? Perhaps they think that a prospective employee would believe the review..... This review serves as as purpose to warn those that are looking to apply/accept an offer in research. This is not a great place to work. As others have already said, and I can reiterate this wholeheartedly, this job is nothing but a data entry job with a call-centre twist. The culture is toxic and the work is so basic that anybody off the street could come in and do it so long as they have passed their key stage 2 exams in year 6 primary school and possess basic literacy. The company is driven by a bizarre culture of complacency (and blame) and it is clear that there is a proportion (growing all the time) of people who are stuck in the job, happy to receive a salary and have absolutely no drive or ambition. This place is literally tools down at 5:30pm 01 seconds. This is partly down to the ridiculous promotion strategy that the company employs, as again has been discussed previously. I am almost certain that those in the senior positions (ie managers) will have new fancy titles, in some new division next year, or the year after that, because the company needs to create promotion opportunities for incoming employees (those that aren't so disgusted with their work and don't leave). The only truth, and it is only a half truth, that the previous review has touched upon is that work is mundane. However, the review said that work can be mundane at times. Incorrect. Work is mundane all the time, from the minute you enter the office to the minute you leave - the only exciting part of the day is tea breaks (to get away from your desk), lunch (to get away from your desk) and logging off (to get away from your job). Personally, I am desperately trying to leave this place but I have not learnt anything useful that is transferable in finance. Those who wish to develop a career in private equity, real estate, hedge funds, infrastructure should steer well clear. The company needs to seriously address its position in the market place. It shouldn't be targeting graduates with aspirations of working in finance. It needs to position itself as what it truly is and open itself to candidates that have not gone through higher education - it is a disservice to itself and a disservice to those who have accepted a job offer, excited to start, only to realise that this was a huge mistake.

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    Advice to Management

    Stop writing fake reviews

    Preqin2017-02-23
  3. Helpful (19)

    "Just don't do it - research analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Research Analyst in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Preqin full-time for more than a year

    Pros

    Company employs young graduates so easy to make friends Pays the bills (only just)

    Cons

    There are just too many to list. This job is where those who had dreams of working in finance, after graduation with a good degree, find their dreams and aspirations have been crushed. This job isn't finance, it isn't even research, it is a glorified call centre/data entry job with no job variation (especially recently). Pay is also so so so so low Taking a look at linkedin of ex-employees shows a worrying trend,for those wanting to work in finance. Of ex-employees that have managed to escape, almost all take up a junior position, regardless of their years of experience. (this just goes to show how meaningless promotions are, but this is covered later). Very few, if any, end up in front-office roles and a large majority end up in back-office functions of finance firms. This is largely because the "experience" you gain is pretty useless anywhere else. Good luck for trying to get into a research job at an investment bank after a few years at Preqin, your experience (data entry and cold-calling) won't even scratch the surface - in fact nothing you have learned here will be in anyway useless at a research desk in an investment bank. Those who don't escape preqin either rotate through various divisions expecting to find some job variety or just "climb" via years served to management. The company does not hire experienced external researchers, only graduates. This is because there is no way an experienced worker would reduce themselves to working in a call-centre environment for very long - in doing so, the employee turnover rate would probably sky-rocket to even greater levels than it is already. Promotions are down to time-served alone. Want to be a senior analyst? no problem just stick around long enough, roughly a year, and you'll be a senior analyst in no time. However, this won't help you get a senior position else where. In fact, it may even be detrimental to your job search because you'll be a senior employee, applying for junior roles which may worry future employees. I could go on but I think this should give you an idea of what the job is like. Only take this job if you need to pay the bills, otherwise just keep applying to other firms and try to get a "real" finance job - you will thank yourself later. In a nut shell, this job is mind numbingly dull, which generates a negative culture. Any attempts to escape into a real finance job are in vain because you have wasted your years with useless experience, while an investment bank/private equity firm would rather hire a graduate/experienced hire instead.

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    Advice to Management

    As someone else said, read your own glassdoor and stop writing what appears to be fake 5* reviews

    Preqin2016-10-23
  4. Helpful (8)

    "Do not be misled, this is not a finance based job. Wait for another job offer/do not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee -  
    Doesn't Recommend
    Neutral Outlook

    I have been working at Preqin full-time for more than a year

    Pros

    Nice colleagues, mainly graduates Good hours

    Cons

    This is not a job for an ambitious Graduate. You do not need a degree to do this job. The work is not stimulating, the work is not dissimilar to a job in a call centre. If you're not phoning people, you're entering data. You phone people all day, and most of your time is spent reaching voice mail or someone who doesn't want to disclose. No job variety, the job is the same every day of the month Pay is low for London Turnover is massive, many want to leave before a year and many friends are looking to leave. You are never busy and this leads to severe boredom. You also do not have any responsibility Leaving is difficult as the skillset you develop does not meet the requirements, especially jobs in finance. Any ambitious Graduate looking to work in finance, should avoid applying. The skillset you develop makes it difficult to get a real job in finance. After investing three years into university, it is a bad place to start your career.

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    Advice to Management

    Stop creating meaningless job titles, make the company efficient instead Tell prospective employees exactly what the job is, that way you keep turnover low as those who don't want the job won't take it.

    Preqin2014-06-03
  5. Helpful (9)

    "Actively looking to leave, little career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee -  
    Doesn't Recommend
    No opinion of CEO

    I have been working at Preqin full-time for more than a year

    Pros

    Young sociable workforce Easy working hours

    Cons

    The company/work is essentially a call centre/data entry centre -You spend your whole day, every day, phoning investment professionals and trying to acquire information. -You will tend to reach voicemails more often than not -A lot of the times, the person is not available and a receptionist will forward you to voicemail -A lot of people who you need to speak to don't speak english -Many contacts on the phone will tell you they are not interested and will not disclose. However the company will encourage you to continue phoning them in case they decide to talk. -with each phone call you make, you are expected to note all details, such as reaching voice mail/receptionist/pa -if you are successful, you enter all the data into a system of text boxes. The only technical aspect is calculating basic percentages -If after multiple tries (in the teens) you are expected to Google specific investment information online, which is often not available, hence the whole search feels pointless. -this whole process leads to a culture of, do the minimum, because the work is demotivating. The research and analysis is bland. You often follow a piece of previous research as a template and copy and paste where appropriate . This leads to research that is repetitive and boring to produce. You do not learn about alternative assets in the way you think you will. You do not do any financial analysis. You are trained only to gather information through the phone. Pay is low. Hr isn't the best, it needs to be expanded. Huge turnover, lots of people also actively looking to leave.

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    Preqin2014-05-22
Found 5 reviews