Presbyterian Communities and Services Reviews | Glassdoor

Presbyterian Communities and Services Reviews

Updated May 15, 2017
8 reviews

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3.3
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Presbyterian Communities and Services President Timothy A. Mallad
Timothy A. Mallad
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Employee Reviews

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  1. "Accounts Payable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payable Specialist in Arlington, TX
    Current Employee - Accounts Payable Specialist in Arlington, TX
    Recommends
    Positive Outlook

    I have been working at Presbyterian Communities and Services full-time (More than 3 years)

    Pros

    Process & pay bills for the elderly residents

    Cons

    I do not like not getting paid for holidays

    Advice to Management

    n/a


  2. "Could easily be so much better with better communication from management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Presbyterian Communities and Services part-time (More than a year)

    Pros

    Good reputation, faith-based organization, many wonderful and deeply dedicated people at "worker bee" level. Recently opened, state-of-the-art freestanding hospice building.

    Cons

    High rate of turnover in middle management, poor communication by middle and upper management in general, salaries approximately half of competitors' pay rates.

    Advice to Management

    Focus on finding ways to pay competitive wages... this is a high burnout industry, and fair compensation helps retain employees. Please do not believe employees will accept low salaries here based solely on the hospice's good reputation, as that reputation has suffered over the past couple years.


  3. Helpful (1)

    "An amazing hospice company with a wonderful group of teammates!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse in Dallas, TX
    Former Employee - Nurse in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Presbyterian Communities and Services full-time (More than a year)

    Pros

    Being a smaller company, it is easy to be part of the team and to get to know your teammates well. The teams work well together and support each other. Great physicians!

    Cons

    If you like to help teammates and be part of a great group, don't work yourself to exhaustion! Easy to do without support or encouragement to take time away for yourself!

    Advice to Management

    Acknowledge and recognize those who go above and beyond. Allow them time off without guilt or calling them for extra help to "be a team player!"


  4. Helpful (1)

    "Faith Based Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Presbyterian Communities and Services full-time (More than a year)

    Pros

    Faith Based Organization, Great Culture - employees gather each morning for fellowship, celebrations, and prayer

    Cons

    Decentralized, Focused on too many major projects at one time to be productive


  5. "good comany bad managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Presbyterian Communities and Services full-time

    Pros

    Great co workers make coming to work fun

    Cons

    Management is looking out for themselves


  6. "Love Your Teammates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Location team members working together and supporting each other got us through all the grief that came down from corporate.

    Cons

    Executive staff does not understand what the staff members in the locations go through. No promotions unless you know the right people.

    Advice to Management

    work for several weeks in the shoes of your staff and maybe you can make better choices for them


  7. "Best care to patients and residents in the business. Demands on frontline staff over time though are not sustainable."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Patient care really does come before profits here. Fantastic folks to work with. Recent verbal acknowledgment from leadership of need to re balance referral sources to decrease number of folks with acute care needs. If you are only taking a partial day, you can get live CEU's without having to take PTO for it.

    Cons

    Very slow hiring process if you start with HR, to the point that hiring managers are encouraging potential candidates to email their resumes directly to them first. There is a culture there that encourages folks to leave their work phones on all the time, even though there is lip service to self care. No assistance with CEU's.


  8. Helpful (1)

    "The most poorly managed company I have ever worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Presbyterian Communities and Services full-time (More than 5 years)

    Pros

    There are some wonderful front line staff working for this company. They have the compassion and dedication to providing excellent care to patients. It is a privilege working with some of the best healthcare professionals in this area.

    Cons

    This company is supposed to be a "faith-based" organization. The compensation is well below the average of other comparable non-profit agencies in the area, the culture of the leadership team is one of denial and lack of accountability of some, and scapegoating of others. Upper management takes little to no responsibility to make decisions in a timely manner. Communication is very poor. The same issues have existed for the last 5+ years.

    Advice to Management

    Listen to what your front-line staff is telling you. Hold your middle managers accountable to do their jobs correctly. Put processes in place and then follow through.