Presbyterian Homes & Services Reviews | Glassdoor

Presbyterian Homes & Services Reviews

Updated November 29, 2018
95 reviews

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3.5
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Recommend to a friend
Approve of CEO
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Daniel A. Lindh
14 Ratings

Employee Reviews

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Pros
  • "The work-environment is laid-back for the most part" (in 5 reviews)

  • "Great benefits, PTO, nice co-workers, friendly residences, excellent compensation" (in 4 reviews)

Cons
  • "Often short staffed so you have to take on more work than you should" (in 7 reviews)

  • "Occasionally have to deal with frustrated residents or clean up bodily messes in the dining room" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Wonderful Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Assistant in Plymouth, MN
    Current Employee - Resident Assistant in Plymouth, MN
    Recommends

    I have been working at Presbyterian Homes & Services part-time (Less than a year)

    Pros

    Pres Homes has a wonderful culture of service and caring for residents. While a Christian-based company, PHS certainly makes all (residents and staff) feel welcome. Good benefits. Lots of opportunities to learn and grow. Retention is important to the company. Great scholarship opportunities.

    Cons

    Workload at times can be intense, pay not stellar but competitive.

    Advice to Management

    Create more opportunities for staff to bond with each other.

    Presbyterian Homes & Services Response

    Nov 11, 2018 – Director of Digital Marketing

    Thanks for sharing your honest feedback but more importantly for your service as a Resident Assistant. The work that you do to enrich lives directly, every day, is so very important. We hope you... More


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Williamsburg, IA
    Former Employee - Server in Williamsburg, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Presbyterian Homes & Services part-time (More than 3 years)

    Pros

    Worked with great people, very rewarding, developed relationships with residents and lasting friendships with co-workers, positive work environment, everyone here truly cares about our residents happiness, my boss was also very flexible with scheduling me.

    Cons

    I didn't get paid very much

    Presbyterian Homes & Services Response

    Aug 2, 2018 – Director of Digital Marketing

    We value your honest and genuine feedback. Thank you for taking the tie to write a review. We agree that the relationships built with coworkers and residents alike are a great gift. With regards to... More

  3. "RN resource"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Presbyterian Homes & Services full-time

    Pros

    Scholarships available and 12 hour shifts

    Cons

    Nurse to patient ratio
    Poor communication
    Laissez faire leadership

    Presbyterian Homes & Services Response

    Nov 14, 2018 – Director of Digital Marketing

    Thank you for taking the time to share your feedback, both good and bad. We hope you feel comfortable sharing your concerns with your manager so he or she can help the communication process to... More


  4. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Presbyterian Homes & Services full-time

    Pros

    There are lots of job opportunities, shifts, etc.

    Cons

    Lack of communication in new hire process.

    Presbyterian Homes & Services Response

    Nov 28, 2018 – Director of Digital Marketing

    We're sorry to hear that you would not recommend PHS based on your experience and hope that you shared your feedback with your community so they were aware of the difficulty you experienced with the... More


  5. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Presbyterian Homes & Services full-time

    Pros

    Great fellow staff and residents. Great benefits.

    Cons

    Takes a long time to make management changes when identified and needed.

    Presbyterian Homes & Services Response

    Nov 8, 2018 – Director of Digital Marketing

    Thank you for sharing your feedback. I am sorry that your experience with management was not a great one and I hope you felt comfortable to share your concerns with your site leader before you... More


  6. "Regional Management turns a blind eye"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Approves of CEO

    I worked at Presbyterian Homes & Services full-time

    Pros

    Wonderful residents and front line staff.

    Cons

    Mission and vision in Wisconsin does not reflect the company's mission and vision. The regional head nurse is backstabbing and cruel. Turnover is off the charts. False accusations are made and regional management is more of a click then a support. DO NOT share your concerns. You will be singled out and bullied until you quit.

    Advice to Management

    Put the Christian philosophy back into the culture at your facilities. CEO needs to speak with front line employees to see that things are not what they seem or you are told.

    Presbyterian Homes & Services Response

    Dec 3, 2018 – Director of Digital Marketing

    Our shared mission across all PHS communities is "To honor God by enriching the lives and touching the hearts of older adults." So, your review is indeed very concerning to read. Without knowing the... More


  7. "managers do not care - they lie"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Cambridge, MN
    Former Employee - Server in Cambridge, MN
    Doesn't Recommend

    I worked at Presbyterian Homes & Services part-time (More than a year)

    Pros

    Get to visit with people that remind me of my grandma and grandpa. Made new friends from school who worked here to.

    Cons

    I worked in the dining room as we were always short staffed. They do not hire enough workers and pay less than fast food. Even the grocery store pays more. Other managers said they would come help but they never do. They walk past us and do not even say hello or make eye contact like they are better then we are. They go to my boss and tell her we are goofing of when they are the ones gossiping and visiting with eachother in the hall when WE NEEDED HELP. But they can find time to go smoke. Friends from school told me it is not a good job - wish i listened - DO NOT WORK HERE!!!!!

    Advice to Management

    Don't make promises you cannot keep. Treat kitchen employees like they are just as important as the other workers - we count to.

    Presbyterian Homes & Services Response

    Nov 14, 2018 – Director of Digital Marketing

    We understand that online job boards are a great way to leave reviews about companies and share your experience, and we really do appreciate it when current and former employees take the time to... More

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Practical Nurse in Roseville, MN
    Current Employee - Licensed Practical Nurse in Roseville, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Presbyterian Homes & Services full-time (More than a year)

    Pros

    Flexible, caring, understanding, supportive, provide education opportunities, great benefits, advancement in company available, great culture to be a part of.

    Cons

    Pay could be higher, the work load for some CNAs could be less, scheduling does have some issues.

    Presbyterian Homes & Services Response

    Nov 8, 2018 – Director of Digital Marketing

    Thank you for your service and for sharing your honest feedback. We are glad that you have noted the PHS culture. We hear you on the staffing and scheduling challenges and are working on systems to... More


  9. "Resident assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Assistant in Arden Hills, MN
    Current Employee - Resident Assistant in Arden Hills, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Presbyterian Homes & Services full-time (More than a year)

    Pros

    They have a wonderful nursing reimbursement program.

    Cons

    Coming to work in the mornings you are always short staffed. The work is very busy.

    Presbyterian Homes & Services Response

    Jul 26, 2018 – Director of Digital Marketing

    Thank you for serving as a Resident Assistant. Your work is appreciated and so important. We also know that our entire industry is facing a significant staffing shortage and we are constantly working... More


  10. "Resident assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Assistant in Saint Paul, MN
    Current Employee - Resident Assistant in Saint Paul, MN
    Recommends

    I have been working at Presbyterian Homes & Services part-time (More than 5 years)

    Pros

    Very good place to work. Good benefits, tuition reimbursement and scholarships for student, opportunities to grow within the company.

    Cons

    Pay could be better otherwise good company to work at.

    Advice to Management

    Keep being approachable

    Presbyterian Homes & Services Response

    Jun 22, 2018 – Director of Digital Marketing

    Thank you for taking the time to share your feedback. Honest reviews like yours are helpful recruiting tools! We hope you continue to take advantage of opportunities to learn and grow with PHS!