Press Ganey Reviews | Glassdoor

Press Ganey Reviews

Updated September 17, 2018
246 reviews

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3.9
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Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
173 Ratings

246 Employee Reviews

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Pros
Cons
  • "slightly lower starting salary than I would have preferred but worth it for the work life balance" (in 7 reviews)

  • "Every position does require a lot of work but you do get recognized for your hard work" (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Love the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Press Ganey full-time

    Pros

    The company is Mission Driven, focused on working with our clients to transform the way care is delivered to patients and families and supporting care givers.
    The company is constantly innovating, challenging us all to be disruptive and ensure we are leading the industry.
    The company supports it’s associates, numerous people who have had personal issues are quietly supporter, we support multiple charities including giving a day of service to all our communities and recently deidicated two Nicu rooms to our local hospital.
    The company has absorbed health benefit increases for 6 years.... merit increses have taken place for the last 6 years, the company pays close attention to non-executive positions and appreciates the value of these decision to their associate.
    Transparency- you can email the CEO and he’ll respond.
    Investment- are IT budget and spending on our team has tripled in recent years
    Many promotions from within...company manages a tight budget and has never had a layoff in my many years

    Cons

    It’s fast paced if you dont like change and to be challenged this place isnt for you. It’s a demanding work enviroment and the rate of change in healthcare is dynamic...it’s a cycle of innovation and self disruption, can be fun can be daunting! Company manages a tight budget, I’d always like more!

    Advice to Management

    It’s a great place to work, as we keep growing make sure we dont lose the culture that we’ve created. Keep the communication coming! Give us more Pizza.


  2. "Continuous Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 3 years)

    Pros

    The company as a whole strives to improve all the time. There is always room to grow and improve your skills here. They stress work/life balance so that you are able to disconnect and enjoy your time away from work.

    One of my favorite things about this organization is the Community Service Day opportunities. All locations throughout the US take a day to go volunteer at local organizations. They also sponsored employees for local 5k and 10k walk/runs to benefit the children's hospital. They truly invest in the employees and our community.

    Cons

    If you aren't used to constant improvement and changes, this might not be the best place for you.

    Advice to Management

    Please be as transparent with goals and ongoing progress as we can. Share the good news and the bad.

  3. "leading transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    amazing colleagues, great mission, loyal clients

    Cons

    lots of travel, hours, organizational change

    Advice to Management

    more transparency regarding organizational strategy, key drivers


  4. "Survey Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Survey Designer in South Bend, IN
    Current Employee - Survey Designer in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 5 years)

    Pros

    Great benefits, 401K, and vacation time. The company is always trying to make positive changes. We give back to the community every year!

    Cons

    It's very hard to move up in the company.


  5. "Mostly positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in South Bend, IN
    Current Employee - Account Manager in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Not micro-managed, ability to work from home occasionally, you are responsible for your clients and day to day but have team support if needed.

    Cons

    There is a lot to learn and training is long. Days are not always full during training time so you are dependent on your team for mentoring.

    Advice to Management

    Give your current employees the raises they deserve instead of offering it to new hires.


  6. "Regional Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Well paid and easy to hit your numbers if you manage your portfolio

    Cons

    Frequent re orgs and not well planned strategies


  7. "Press Ganey is the best in the health care survey industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in South Bend, IN
    Current Employee - Operations in South Bend, IN
    Approves of CEO

    I have been working at Press Ganey full-time (More than 5 years)

    Pros

    Benefits are affordable and company has decent incentives.

    Cons

    There is a lot of redundancy regarding personnel.

  8. "Promising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Press Ganey full-time

    Pros

    Great local company investing the community.

    Cons

    Jobs tend to be boring and management is difficult to navigate.

    Advice to Management

    Internal promotion and career mobility between departments is essential to success. Remote management does not work.


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Press Ganey full-time

    Pros

    Good leadership and vision for business growth

    Cons

    Burnout is a real issue among sales team


  10. "PG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Survey Designer in South Bend, IN
    Current Employee - Survey Designer in South Bend, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Press Ganey full-time (More than 5 years)

    Pros

    Great company that cares about their employees. Offers great benefits and flexible scheduling in most departments. They also care about the community around them.

    Cons

    It can be hard to advance with in the company.

    Advice to Management

    Positive feedback to employees would go a long way.


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