Press Ganey Reviews | Glassdoor

Press Ganey Reviews

Updated May 6, 2017
56 reviews

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4.0
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Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
36 Ratings

56 Employee Reviews

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Pros
  • Flexibility to work from home (for some positions) (in 13 reviews)

  • Work-Life Balance: Great company to work for with a good (in 10 reviews)

Cons
  • slightly lower starting salary than I would have preferred but worth it for the work life balance (in 7 reviews)

  • Every position does require a lot of work but you do get recognized for your hard work (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Refleciton after 10 years at Press Ganey"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in South Bend, IN
    Current Employee - Senior Financial Analyst in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 8 years)

    Pros

    Am grateful to be part of a team of dedicated and talented people at Press Ganey. I love the mission of our business and the positive way that it impacts the lives of others.

    Cons

    Constant change is a reality that presents opportunities for expanding knowledge and innovation.


  2. "good for this position to work projects"

    Star Star Star Star Star
    Former Employee - Salesforce Developer in South Bend, IN
    Former Employee - Salesforce Developer in South Bend, IN

    I worked at Press Ganey (More than a year)

    Pros

    good climate to work for this company and employees

    Cons

    excellent authoties behavioue and company locatoin also


  3. Helpful (2)

    "PG Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in South Bend, IN
    Current Employee - Account Manager in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Friendly work environment, great benefits, positive career advancement outlook

    Cons

    Location (South Bend, IN), employees are overworked, high stress environment

    Advice to Management

    Account Management is in need of review, as the role responsibilities are getting out of hand. Client relationships suffer when the Account Team is overworked.


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  5. "SOlid company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Representative in South Bend, IN
    Former Employee - Phone Representative in South Bend, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Press Ganey part-time (More than a year)

    Pros

    They do the best they can to provide perks and keep good people

    Cons

    1) Mind-numbing job doing surveys
    2) The managers (female) behave like a flock of gossiping hens. They say inap[propriate things about the males they think are cute. While I didn;t have a huge issue with it, they do need to act more professional. Act like managers, not teenagers. However those same managers were very nice, polite and great to work with aside from that. They just said things to each other that were very inappropriate.

    Advice to Management

    DO NOT say inappropriate things about the males that work there. Other than that they do a great job


  6. Helpful (2)

    "Great exposure to hospital operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor in South Bend, IN
    Former Employee - Advisor in South Bend, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Press Ganey full-time (More than 5 years)

    Pros

    PG offers tremendous learning opportunities - almost feel like you should be paying them for the education (until you spend 200 nights on the road).

    Cons

    Lots of change as company has evolved into a multi-faceted organization. Lots of stuff going on internally and sometimes clients can see it through miscommunication and dropped balls. Sales rule.

    Advice to Management

    Pay your advisors more money! They work their tails off and have huge impact on relationship retention.Why should sales get all the monetary reward when all they do is process the renewal?


  7. "Outstanding people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Bend, IN
    Former Employee - Anonymous Employee in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Press Ganey full-time (More than 3 years)

    Pros

    I worked with some of the brightest and most dedicated people when I worked here. I hope they continue to do great work to improve the patient experience.

    Cons

    Communication between departments is inconsistent depending on which groups you work with.

    Advice to Management

    Listen to your employees - there is so much talent at PG. Promote within and make sure top talent has opportunities or they will find them elsewhere.


  8. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern - Hourly in Chicago, IL
    Current Intern - Intern - Hourly in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey as an intern (Less than a year)

    Pros

    Access to senior management as an intern
    Company growing/industry growing

    Cons

    Intern program can seem disorganized at time
    Lack of opportunities for professional development


  9. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Recommends
    Positive Outlook

    I have been working at Press Ganey full-time (More than 10 years)

    Pros

    Most department have flexible hours, have full health, dental and vision benefits. Everyone is easy to get along with and there is great team work. Location is great!

    Cons

    Communication is sometimes slow within the department. Some department do not receive the recognition they deserve.

    Advice to Management

    Keep employees informed about what is going on with and within the department. Please be flexible, life happens. Please recognize your employees


  10. "Decision analytics & research intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Decision Analytics & Research in Charlotte, NC
    Former Intern - Decision Analytics & Research in Charlotte, NC
    Recommends
    Approves of CEO

    I worked at Press Ganey as an intern

    Pros

    good experience as i could learn more tools

    Cons

    none as such everything ok


  11. "Industry leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Industry leader. Constantly changing to meet and exceed industry standards. Exciting work environment. Engaged, thoughtful leadership.

    Cons

    located in South Bend, IN. Public company but no employee stock purchase program.


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