Press Ganey Reviews | Glassdoor

Press Ganey Reviews

Updated May 4, 2017
57 reviews

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Current Employees

5.0
Star Star Star Star Star
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Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
50 Ratings

57 Employee Reviews

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Pros
  • Flexibility to work from home (for some positions) (in 13 reviews)

  • Work-Life Balance: Great company to work for with a good (in 10 reviews)

Cons
  • slightly lower starting salary than I would have preferred but worth it for the work life balance (in 7 reviews)

  • Every position does require a lot of work but you do get recognized for your hard work (in 7 reviews)

More Pros and Cons

  1. "Press Ganey is the BEST company to work for in Healthcare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time

    Pros

    The CEO has a crystal clear vision on ensuring the company is successful. Senior Management ensures that we have the best employees in the roles to get the job done. The culture is: Work Hard - Play Hard. Employees are treated like family. The mission of the company encourages me to work hard everyday and gain tremendous fulfillment. I am extremely proud to work for Press Ganey.

    Cons

    No company is perfect, so I would say: resolve problems quicker, and institute more processes that utilize technology vs. people.

    Advice to Management

    Continue to promote the employees that "get it" and move out the employees that "do not get it".


  2. "Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Experience Advisor
    Current Employee - Patient Experience Advisor
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Great flexibility, reasonable travel, and working remotely

    Cons

    No major cons...slightly lower starting salary than I would have preferred but worth it for the work life balance


  3. "Best Thing That's Happened To Me in South Bend!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in South Bend, IN
    Current Employee - Business Analyst in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 3 years)

    Pros

    Leadership, Forward Thinking, Innovation, Support, Community

    Cons

    As most big companies, there can, at times, be a disconnect between associates and senior level.

    Advice to Management

    Keep doing what you're doing, thanks for the support!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Strong, healthy company uniquely positioned to make a real difference in health care."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time

    Pros

    Press Ganey is uniquely positioned in the market as an industry leader who is able to capture the voices of patients and caregivers nationwide. The mission is true, and the work each department and employee does is toward advancing care delivery. There is so much potential in this space, and Press Ganey has the relationships and insights to make a difference. CEO, President and rest of executive team are VERY smart, strategic people so there is a lot of faith in the future health and growth of the company.

    Cons

    It's hard work. It takes a lot of grit,organization and dedication to be successful at this company which are all assumed qualities when you're working in a competitive environment. However, depending on your level of dedication (which typically is high among PG staff) work/life balance can be compromised.

    Advice to Management

    Continue to work on streamlining feedback processes, take it seriously and ensure that lines of communication are always open. We are a high performing organization and some times it's hard to get around to retrospective discussions.


  6. "Great fit, room to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in South Bend, IN
    Current Employee - Account Manager in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time

    Pros

    The people are terrific. There are many opportunities for growth. Those that are leaders during change will do well here. Very exciting time at the company.

    Cons

    Change mentioned in "pros" section can be hard to keep up with.

    Advice to Management

    Compared to other account team members, AMs are underpaid.


  7. "5 STARS FOR PRESS GANEY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comment Processor in South Bend, IN
    Current Employee - Comment Processor in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    PG is a home grown South Bend, Indiana company that operates like a major metropolitan business. Dr. Press and Dr. Ganey got it right with the igniting idea of getting patient feedback on healthcare satisfaction. These wizards were decades ahead of their time and they, along with the current leadership, have created the leader in the industry! GO PRESS GANEY! This is truly a company with a commitment to the employee and work satisfaction. They listen, every year, to employee feedback regarding job improvement ideas AND THEY IMPLIMENT THEM! What? Who does that any more? Press Ganey is reminiscent of the way companies were run back in the 80's when employees were valued as an integral part of the success of a business and the employees are rewarded for their hard work and winning attitudes. The best company I've ever worked for!

    Cons

    There are no negative comments to report.

    Advice to Management

    Pat & Joe keep up the great work. The two of you are a winning combo and you are well loved by the PG fan club. Judy, there is not another person in this world who can do what you do with the finesse with which you do it. Literally the most valuable PG asset.


  8. "Awesome place to work for with great benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in South Bend, IN
    Current Employee - Account Manager in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (Less than a year)

    Pros

    Press Ganey is hands down the best company I have ever looked for. Management in my department is hands on, helpful, and always very understanding. It has great pay, large amount of PTO, opportunities to work from home when needed, 401k, insurance, and much more. The company believes in engaging their employees and making them feel appreciated. I am incredibly happy with my time at PG and so happy to work for such a great company.

    Cons

    Workload is high because of the all the things going on at PG. Other than that I have no complaints.


  9. Helpful (1)

    "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Chicago, IL
    Current Employee - Account Director in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Close-knit, family oriented company who really cares about the employees. Positive environment focused on improving healthcare.

    Cons

    So much information in a constantly changing industry, sometimes difficult to get all the support we need to be proficient in all the categories.

    Advice to Management

    Continue down the improvement road map that has been built and we'll do great things!


  10. "Requested Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - President in Chicago, IL
    Current Employee - President in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time

    Pros

    business mode, benevolence, relevance, access to executives.

    Cons

    Complicated and operationally challenged, simplify the results and access to them...

    Advice to Management

    Thought leadership focus as driver.


  11. "Amazing Company - Unlimited Growth Potentional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Outstanding benefits. Work is hard, but is rewarding.

    Cons

    I cannot think of any at this time.


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