Press Ganey Reviews | Glassdoor

Press Ganey Reviews

Updated May 6, 2017
56 reviews

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4.0
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Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
36 Ratings

56 Employee Reviews

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Pros
  • Flexibility to work from home (for some positions) (in 13 reviews)

  • Work-Life Balance: Great company to work for with a good (in 10 reviews)

Cons
  • slightly lower starting salary than I would have preferred but worth it for the work life balance (in 7 reviews)

  • Every position does require a lot of work but you do get recognized for your hard work (in 7 reviews)

More Pros and Cons

  1. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Allows for a flexible schedule

    Cons

    Pay and Benefits need improvement.


  2. Helpful (1)

    "Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Press Ganey full-time

    Pros

    Tremendous career growth opportunity to interact with a variety of healthcare organizations in all types of functional areas. PG trains its people well.

    Cons

    Internal politics and silos can make collaboration challenging. Starting pay is low and bonus structure is a joke the way they move advisors around to fill vacancies. HR was ineffective during my tenure with PG.

    Advice to Management

    Pat Ryan is singularly focused on building the business and needs someone to help him look more compassionately at the suffering of his internal customers.


  3. Helpful (1)

    "Refleciton after 10 years at Press Ganey"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in South Bend, IN
    Current Employee - Senior Financial Analyst in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 8 years)

    Pros

    Am grateful to be part of a team of dedicated and talented people at Press Ganey. I love the mission of our business and the positive way that it impacts the lives of others.

    Cons

    Constant change is a reality that presents opportunities for expanding knowledge and innovation.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "In Transition"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Press Ganey full-time

    Pros

    Great team to work with

    Cons

    C-suite was changing a lot of things at the time.

    Advice to Management

    Trust the folks that got you there.


  6. "good for this position to work projects"

    Star Star Star Star Star
    Former Employee - Salesforce Developer in South Bend, IN
    Former Employee - Salesforce Developer in South Bend, IN

    I worked at Press Ganey (More than a year)

    Pros

    good climate to work for this company and employees

    Cons

    excellent authoties behavioue and company locatoin also


  7. "Leader in the field"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Press Ganey full-time

    Pros

    Leader in the field, attracts highly talented people, meaningful work

    Cons

    Be ready for on-going change


  8. "Flexibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Press Ganey full-time

    Pros

    Flexibility of working from home when not traveling

    Cons

    High turnover of some positions


  9. "Account Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Press Ganey full-time

    Pros

    Good place to work at

    Cons

    None good place to at

    Advice to Management

    None


  10. Helpful (2)

    "Slowly getting better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 3 years)

    Pros

    This is an updated review - I have been at Press Ganey as both a contractor and an employee for many years now. When I got here as a contractor, everything was a mess and I had plans to leave after my projects wrapped up. Well my co-workers were amazing and won me over and the work environment slows started to improve. I ended up accepting an offer and staying.

    The company has been through some dark times but I have seen a very positive change happening in the last 2 years. Change takes time, but it seems like leadership cares enough to fix things.

    The job itself is great. Our area allows a flex schedule and WFH as needed. They have stepped up their game as far as compensation and offer good pay for the area, decent benefits, and very generous PTO. Vacation starts with 3 weeks and you get 4 personal days. The work is interesting with many challenging problems to solve.

    A lot of people left in the last few years but there are still some really smart people around here. The overall company mission is good and many people seem to really be passionate about their work.

    Cons

    Many growing pains in the last few years. Workload is coming down but it is still extremely high. We are working to reduce meetings in our group but there are still tons of them.

    We have had lots of turnover in the last couple years and positions were refilled with contractors. Some consulting agencies we use are excellent but some of them are totally incompetent, wasting a lot of time.

    Also, we have been promised a new workspace for years and it hasn't happened. Our floor is cold and overcrowded and the open plan offices are excessively noisy and hard to focus in. At least they allow working from home to mitigate the facilities issues.

    Advice to Management

    No more open office plans for software developers please! It's very hard to focus with all the noise. If we are stuck with them, we need both quiet spaces and collaborative spaces.

    Also just wanted to say keep up the good work trying to make improvements. Things might not be perfect but they are definitely getting better.


  11. "Decent company for experienced professionals, but expect to wear multiple hats."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Good Vacation/PTO, work from home.

    Cons

    Lot of changes in the management.


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