Press Ganey Reviews | Glassdoor

Press Ganey Reviews

Updated February 9, 2017
39 reviews

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39 Employee Reviews

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Pros
  • Good Vacation/PTO, work from home (in 16 reviews)

  • Work-Life Balance: Great company to work for with a good (in 10 reviews)

Cons
  • Too much turn over from senior leadership (in 7 reviews)

  • The management team that has been in place has turned over numerous times in 5 years but company is still profitable spit themselves (in 6 reviews)

More Pros and Cons

  1. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time

    Pros

    Great benefits! Work from home a huge plus.

    Cons

    Constant leadership change/reorg and shifting company directions can be hard to follow


  2. "my review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The friendly employee atmosphere and knowing that we are helping other people.

    Cons

    I honestly can't think of any cons at the current moment.


  3. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern - Hourly in Chicago, IL
    Current Intern - Intern - Hourly in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey as an intern (Less than a year)

    Pros

    Access to senior management as an intern
    Company growing/industry growing

    Cons

    Intern program can seem disorganized at time
    Lack of opportunities for professional development


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Recommends
    Positive Outlook

    I have been working at Press Ganey full-time (More than 10 years)

    Pros

    Most department have flexible hours, have full health, dental and vision benefits. Everyone is easy to get along with and there is great team work. Location is great!

    Cons

    Communication is sometimes slow within the department. Some department do not receive the recognition they deserve.

    Advice to Management

    Keep employees informed about what is going on with and within the department. Please be flexible, life happens. Please recognize your employees


  6. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    people are very understanding and ready to guide the new employees patiently

    Cons

    not enough communication within different departments in the organization


  7. "Industry leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    Industry leader. Constantly changing to meet and exceed industry standards. Exciting work environment. Engaged, thoughtful leadership.

    Cons

    located in South Bend, IN. Public company but no employee stock purchase program.


  8. "Great Business Value"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Data Analytics in Baltimore, MD
    Current Employee - Director, Data Analytics in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 10 years)

    Pros

    Great business value to improve healthcare quality and lead the patient voice market with innovation spirit

    Cons

    Goals and directions sometimes changed too fast


  9. "10 year review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comment Processor in South Bend, IN
    Current Employee - Comment Processor in South Bend, IN
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 10 years)

    Pros

    The company is very progressive. Has good benefits in time off for sick personal and vacation time. I feel proud to say I work f or Press Ganey and how we have helped to change health care for the better.

    Cons

    I work in a very large department, and it is very difficult to get time off when needed. And working from home there is no real socialization with my fellow co-workers.

    Advice to Management

    Decisions seem to be made for us without any input from us or without any fore warning. We have no say in how things are run. And the Higher management does not interact with us. At one company lunch they came in sat down ate and left without interacting with any of us.


  10. "General"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey (More than 3 years)

    Pros

    Flexibility. Committed to improving the patient experience. A lot of expertise within the company.

    Cons

    Very very long hours. Typically have to deal with work even if you're on vacation.

    Advice to Management

    Allow all levels of employees to have an uninterrupted vacation to avoid burn out.

    Press Ganey Response

    May 19, 2015 – Director of Internal Communications

    Thank you for your review. We know everyone deserves a relaxing break after working very hard throughout the year, so we'll continue to identify opportunities for cross-training within departments so ... More


  11. "On the rise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, IT
    Current Employee - Manager, IT
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Company that is growing - both in market and culturally, lots of opportunities, open leadership, good communication

    Cons

    Change, change, change. There are many growing pains as the company works to adapt to changes in the market and maintain leadership in the industry.

    Advice to Management

    Keep up the communication. Focus on transparency. Invest in your people. Innovation often comes by doing less and trusting your people more.

    Press Ganey Response

    May 19, 2015 – Director of Internal Communications

    Thanks for writing a review. We'll continue to communicate the company's vision, especially since we continue to adapt to the constant changes going on within the industry. Keep those innovative ... More



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