Prestige Nursing Reviews | Glassdoor

Prestige Nursing Reviews

Updated November 24, 2017
10 reviews

Filter

Filter


1.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Prestige Nursing Managing Director Jonathan Bruce
Jonathan Bruce
4 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "one star is about right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Carer in Derby, England (UK)
    Former Employee - Community Carer in Derby, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Prestige Nursing part-time (More than 3 years)

    Pros

    lovely clients I'm going to miss them

    Cons

    zero hours contract one week you will have 10 hours another week 55 then none. they take new staff on then take the hours off you. try ringing the office with a problem they don't answer, don't ever go off ill. you will have no hours

    Advice to Management

    listen to what the carers want. I have never worked for such a awful company


  2. Helpful (1)

    "1 Star is too generous."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Care Worker in Derby, England (UK)
    Former Employee - Home Care Worker in Derby, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Prestige Nursing part-time (More than a year)

    Pros

    Lovely clients who were a laugh to work with.

    Cons

    There was no support from managemet.
    No mileage was paid - they said all visits would be really close by each other, but they were not.
    No travel time was given between calls so you had no choice but to either leave visits early or turn up late.
    Didn't care about their staff - I called in sick overnight because I had needed to go to A&E and wasn't going to be safe to drive the next day, I was shouted at and called a liar and was told that if I couldn't bring written evidence that I had been in hospital they would fire me.
    Headquarters only look out for management - when I took the above incident to headquarters, their response was 'yes that was poor customer service' with no form of apology.

    Advice to Management

    Don't make promises that you can't keep.
    Show some compassion to your staff - they are people too and need to be supported, not bullied and shouted at.

  3. "Care by name alone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Prestige Nursing full-time

    Pros

    Working with a variety of clients and knowing you've made a difference to their lives

    Cons

    Poor management at both branch and senior level

    Advice to Management

    Put your staff first, as Richard Branson once said "You take care of staff, they'll take care of business'"


  4. "Agency nursing in Liverpool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RGN in Liverpool, England (UK)
    Former Employee - RGN in Liverpool, England (UK)
    Recommends

    I worked at Prestige Nursing part-time (More than 5 years)

    Pros

    Lots of work, I could choose my own hours, if I didn't like a placement then I would just not return, over time you get to do more of the placements you like.

    Cons

    No guarantees of work so not for the nervous, lack of continuity can mean that you are always having to establish new work relationships, navigate your way around unknown clinical areas and quickly try to adapt to new routines and different work cultures.

    Advice to Management

    I found management to be helpful most of the time but they did need to sort out more supervision and ongoing training.


  5. "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Care Assistant in Edinburgh, Scotland (UK)
    Former Employee - Health Care Assistant in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Prestige Nursing part-time (More than a year)

    Pros

    I loved the clients! Great people and loved the wee runs. Worked very nicely.

    Cons

    Management. Bullys. I was treated very badly by management and also management treated some clients horrendously.. it's a shame really.

    Advice to Management

    Make sure your staff don't smoke in front on clients houses..


  6. "Poor company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Assistant in Liverpool, England (UK)
    Current Employee - Healthcare Assistant in Liverpool, England (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible hours, easy to add availability

    Cons

    Lack of shifts. I have been an employee for over a year, completed all training (Online and practical), and only been given two shifts (With an external company, not even directly with prestige).
    Had PEG training and multiple packages cancelled (Without notification, had to ring up to ask why I had not been contacted with my start date)
    Have listed every weekend on my availability, and offered other days on a week-dependant basis, but have not been offered any shifts.
    Rang the office at least 3 times this year about shifts to be told I'd be contacted within the next week, never had a phone call back from them.
    May be good if you are very very flexible i.e. can offer any day/time. Otherwise it is unlikely you will get any shifts, especially when working part time.

    Advice to Management

    Staff are very friendly, but unorganised and a HUGE lack of communication. Company are continually hiring, but this should be put on hold if there are not eve enough shifts for current employees.


  7. "Good for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Care Assistant in Exeter, England (UK)
    Former Employee - Home Care Assistant in Exeter, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The care staff are great and as agency you only have to work hours that suit you. The client are lovely

    Cons

    The office staff are bad in the way of running the company. The training could be a lot better. Giving you 10 min to get from on side of the city to the other

    Advice to Management

    The best thing could have happened they all left

  8. "It is good to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Care Assistant in Dartford, England (UK)
    Current Employee - Health Care Assistant in Dartford, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Prestige Nursing part-time (More than a year)

    Pros

    Flexible work
    Weekly payment
    Meet great people
    Learn new skills
    Get great training
    Possibility to do NVQ's and move up the ladder

    Cons

    Not enough hours
    Lots of cancellations of shifts by clients
    Difficult to get a great deal of clients and hours of work when you begin

    Advice to Management

    Make individual meetings with workers to see if there is something to be improved


  9. "Poor direction and communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Prestige Nursing full-time

    Pros

    Annual Bonus; 35 hours per week + 1 hour for lunch, work autonomously, sick pay.

    Cons

    Zero support, complete lack of communication, poor direction and management. Worked without a team or proper handover at the start of job; workload enormous with no help or direction. Paid to co-ordinate not to manage! Asked for reduced hours as am a single parent and wanted to be able to collect the children from school twice weekly which was massively frowned upon and largely overlooked. No praise and absolutely no support. Office environment dire, unfriendly and so quiet you could hear a pin drop due to restrictions on music and talking.

    Advice to Management

    Manage effectively. Give praise, leadership and support. Be clear with your instructions without changing your mind umpteen times mid-project. Be warm, approachable - and smile!

    Prestige Nursing Response

    May 17, 2016 – HR Manager

    Firstly we are sorry to hear that Prestige did not meet your expectations as an employer.

    We aim to create a friendly and supportive working environment for all of our employees and believe this... More


  10. Helpful (4)

    "Good/average pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Care Assistant in Derby, England (UK)
    Current Employee - Health Care Assistant in Derby, England (UK)

    I have been working at Prestige Nursing full-time (More than 3 years)

    Pros

    Good support and training ..... staff and clients lovely to work with ..... I love the fact I can have a job flexiable around school term times/Office staff fully understand/as all parents struggle with childcare.

    Cons

    Provided work with availability max hours (example 50 hrs / weekly) ..... actually receive less than half the given hours to work. But someone with no children/ available full time, will get majority of full time hours.