Pret A Manger Reviews | Glassdoor

Pret A Manger Reviews

Updated August 16, 2018
405 reviews

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Pret A Manger Chief Executive Clive Schlee
Clive Schlee
215 Ratings

405 Employee Reviews

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Pros
  • "Free food allowance and unlimited hot drinks whilst on shift" (in 70 reviews)

  • "there's benefits as mystery shopper bonus training provided" (in 19 reviews)

Cons
  • "If you work in Pret you have to know how to deal with a lot of pressure" (in 14 reviews)

  • "I'm often on shifts where team members are talking to each other in front of me in polish" (in 23 reviews)

More Pros and Cons

  1. "REVIEW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    They were very linient and i felt that the company needs more guidelines for workers

    Cons

    Bad management with some of the people i worked with .


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Pret A Manger full-time

    Pros

    Great company, delicious food and good environment

    Cons

    Lack of leadership and can bee disorganized at times

  3. "6months in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member Star
    Current Employee - Team Member Star
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pret A Manger full-time (Less than a year)

    Pros

    Free food during meals. Free coffee all day. No need to wash uniform since they got a service that does it. Weekly pay. 401K and insurance for full timers. Pret party i guess.

    Cons

    Unreliable hours. Minimum wage. No Holiday pay at all, just 8 hours of PTO AFTER 6 MONTHS. No actual training, everyone is as lost as a recent hire. FAVOURITISM leading to lazy employees getting all the hours and good shifts. Night/closing crews hours suck, they have to do every thing morning people dont do and get on trouble if something is missed. Meanwhile morning people do the bare minimum and get praised and bonuses for secret/mystery shopper.

    When the Irish interns come for two months, they get 40 hours. While actual employees get their hours cut for two months.

    Pret parties are an excuse to get drunk on the companies dime while pretending that stores arent a dirty mess.

    Advice to Management

    Hold your managers responsible and actually do health checks in shops because my shop has had cockroaches and ceiling leaks and busted ACs and no help from upper management at all.

    Fired people, dont let your actual hard working employees quit, for NCNS and repeated offenses.

    Hold thiefs accountable! Many of my coworkers take food home without wasting it outside of what os is permitted like juices and fruits. Or take multiple meals home after already having their lunch meal.

    Promote the ones that work hard and have experience, not just the ones that are friends with upper management.

    PORTION CONTROL in th kitchen. There are no standards upheld. Everyone just does what they want in the kitchen. And take complaints seriously!


  4. "N/A"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pret A Manger part-time

    Pros

    Great team Work Overall to work

    Cons

    Nothing Bad It’s A Cool Job


  5. "Restaurant crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massachusetts in Boston, MA
    Current Employee - Massachusetts in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pret A Manger full-time (More than a year)

    Pros

    It's a good place clean
    Serving good food and having a great team. The customer first before anything else

    Cons

    Like every company it has hus bad side like hours on winter are not full. We going home early and by the end of the week without enough of miney for the bills

    Advice to Management

    Listen and speak with employees because it's one of the key ti have a great team


  6. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in New York, NY
    Former Employee - Cashier/Barista in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pret A Manger part-time (Less than a year)

    Pros

    Nothing but aggravation and a discriminating HR

    Cons

    no benefits for part timers , no free meals for parttimers , overworking there employees . partimers arent accepted in the union which is bad

    Advice to Management

    fire the HR staff you have now and replace them with more educating indiviuals and ones that dont discriminate


  7. "Great experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pret A Manger full-time

    Pros

    Working at Pret was an enjoyable opportunity to work in a fast paced environment and interact with a large number or customers and coworkers.

    Cons

    A lot of unnecessary pressure is placed on employees to meet rigid and sometimes excessive standards. Sometimes scheduling issues.

    Advice to Management

    I would advise that less stress is placed on the team members of the shop as well as those in Key Roles.

  8. "Great work place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pret A Manger full-time (More than 3 years)

    Pros

    Lots of room for advancement for positive, hardworking people; straightforward operations, lots of support from the top

    Cons

    Many operational changes that result in negative customer feedback; environment of competition of who works the hardest, not necessarily the smartest.


  9. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pret A Manger full-time (More than 5 years)

    Pros

    Like to promote from within.
    Great training and development programs.
    Great bonuses based on performance.
    Great Happy hours and social events.

    Cons

    Sometimes working extra long hours and extra days in the week. Not a good work life balance.


  10. "Hot Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pret A Manger full-time

    Pros

    Great leadership, fast but friendly environment, great food

    Cons

    Promotion process needs work for those who are clearly excelling


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