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Pret A Manger

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Pret A Manger

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Pret A Manger Employee Reviews about "food"

Updated Dec 2, 2023

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Found 2,427 of over 3K reviews
3.4
55% Recommend to a Friend
Pret A Manger CEO Pano Christou
60% Approve of CEO

Found 602 of over 3K reviews

3.4
55%
Recommend to a Friend
60%
Approve of CEO
Pret A Manger CEO Pano Christou
Pano Christou
862 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Free food and when the shop is not busy you get an opinion to go home.(in 277 reviews)
  • "The pay is good for the job and the company policies really look after you.(in 134 reviews)
  • "the people I worked with were nice and fun(in 80 reviews)
  • "Good Team and Good Mgmt(in 68 reviews)
  • "The salary is good for starters(in 62 reviews)
Cons

Ratings by Demographics

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Reviews about "food"

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602
    1. 3.0
      Apr 14, 2023
      Anonymous Employee
      Former Employee
      Sheung Wan
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Food is really good and actually well made

      Cons

      Low salary and poor manager insulted me on the job without any useful criticism

      1
      1. 1.0
        May 23, 2019
        Anonymous Employee
        Former Employee, more than 1 year
        London, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        I like the food it's free and team is nice

        Cons

        Bad manager and team leader is lazy in the office long hours little wage Not a good company to work for

        14
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        1. 5.0
          May 19, 2019
          Anonymous Employee
          Former Employee, more than 3 years
          London, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          I really enjoyed working at Pret A Manger for 4 years! The atmosphere was amazing and we worked great as a Team. The customers were really friendly and they would make your day go quickly and smoothly. The hourly pay rate is decent and you get paid every Thursday which is great! I was allowed to pick shifts around my personal life and commitments! You are allowed free food and drink (free coffee is so useful in the morning) on your shift which is so nice! I miss having that perk because Pret is so delicious! When your off shift you get 50% off food and drink. Career Progression is highly regarded within the company and I was promoted to Supervisor after 2 years. Trust me I did not like resignation from Pret.

          Cons

          The job was sometimes really stressful. Firstly, the full time staff had really early starts from 5am and the hours were extremely long. My colleagues who worked full time were absolutely battered in the last 2 hours of thier shift and it was so disheartening to see them go through this. Some of them were quite upset and stressed out. I was working part time so for me lunch time was a real pain. Sometimes, we had to make Sandwiches and Baguettes within 30 seconds. They had to be made and on the shelf within 15 minutes. You are constantly under pressure. You need to memorise how to make 10-15 different types of coffee and they have to be made within 20 seconds so the customer only spends a minute in the store if they are taking out. If you really want to be successful at Pret you need to be in your managers "good books" or their "favourite employee" and they are lenient on you. Otherwise, you are treated like a robot by them. If one person makes one mistake when a mystery shopper is in the store the whole team have to suffer and we all lose out on the £1 extra per hour bonus. The shelves have to constantly be filled else we lose out on the £1 extra per hour bonus. That's a loss of £25 if you work 25 hours a week at Pret. Overall, I still recommend it to people who are looking to kick start their career!

          1. 3.0
            Mar 29, 2013
            Administrative Opener
            Current Employee, more than 1 year
            New York, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Free food for items made in store.. half off items that are bought to sell. Weekly bonuses + tips. Statewide company party twice a year.

            Cons

            Heavy workload, borderline demeaning, discrimination.

            5
            1. 4.0
              Mar 23, 2019
              Anonymous Employee
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              team friendly and free food

              Cons

              long hours but is ok

              1
              1. 1.0
                Aug 3, 2021
                Team Leader
                Former Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Free food and when the shop is not busy you get an opinion to go home. Not for your benefit because you don’t get paid!

                Cons

                Racist management. They have serious issues that need to be resolved. I wouldn’t recommend this job to any black or brown person! They will bully you and remind you your place in society! It’s disgusting

                7
                1. 4.0
                  Apr 13, 2022
                  Sales Floor Team Member
                  Former Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Given paid Half an hour break with free lunch which was great as Pret's food is really nice. Gold card that give us discount on Pret Stores

                  Cons

                  It's a very exhausting job if you work in a busy store Some customers were really rude

                  1. 4.0
                    Feb 4, 2021
                    Barista, Server, Hostess, and Cook
                    Former Employee, less than 1 year
                    Royal Tunbridge Wells, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Hospitality is lots of fun, making customers happy is great and can sometimes surprise them with a free lunch. Competitive hourly rate. Feeding homeless/sending leftover food to food bank at the end of the day is good. No waste. Go the extra mile to ensure everything is very clean.

                    Cons

                    You're held to the absolute highest standard at all times with no slack which is why the service is uniform and so great but of course very tiring on staff. Managers sometimes looking after 3-4 branches at once which makes it difficult to ensure your hours work for you because managers are spread so fine.

                    1. 4.0
                      Apr 11, 2023
                      Barista
                      Former Employee, less than 1 year
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - Pay is alright depending which zone you’re in - Free food and drinks during breaks and at times you can claim any available food left at the end of closing shift

                      Cons

                      - Time management is unpredictable, there are chances that you’ll be in for closing shift on a monday and opening shift for tuesday. (where you go back home at 7, sleep, wake up at 4am, work) - Mystery shopper, your extra £1 ph is determined by another employee. There are certain employees who doesn’t care enough for the other full-timers. Basically speaking, you are not in control of that extra income. - A lot of work politics

                      1. 1.0
                        Nov 15, 2016
                        General Manager
                        Current Employee
                        New York, NY
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Free food, good coffee, company parties, some nice people

                        Cons

                        -Racist, non-inclusive environment that upper management and hr are fully aware of but ignore. The use of the 'N word' and many other racial slurs are common every day. You wonder how some of these people got hired into a customer service job. -Very political when it comes to treatment of certain employees -Unprofessional and low class work environment, with coworkers treating each other horribly, and also being disrespectful and rude to customers. Sexual harassment is also common. -Terrible management training program for new hires. Very little follow through and proper instruction in the shop. You're basically on your own. Some decent classes at the training center with good instructors but there are very few of those. -Most outside manager hires and many other employees come from traditional fast food and are really unprofessional and have very low management skills

                        7
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