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Pret A Manger

Engaged Employer

Pret A Manger

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Pret A Manger Employee Reviews about "hour"

3.4

55% would recommend to a friend

(439 total reviews)

CEO Pano Christou

Pano Christou

59% approve of CEO

Ratings by category

3.7

Diversity & Inclusion

3.2

Culture & Values

3.2

Career Opportunities

3.2

Compensation and Benefits

3.0

Work/Life Balance

3.0

Senior Management

Ratings distribution

5 stars

21%

4 stars

25%

3 stars

23%

2 stars

10%

1 star

20%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Free food and when the shop is not busy you get an opinion to go home.(in 267 reviews)
  • "The pay is good for the job and the company policies really look after you.(in 135 reviews)
  • "the people I worked with were nice and fun(in 90 reviews)
  • "Great team; no one day is the same(in 72 reviews)
  • "The benefits are good.(in 59 reviews)
Cons

Ratings by Demographics

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Found 439 of over 3K reviews

Updated Nov 30, 2023

Reviews about "hour"

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439
    1. 3.0
      Aug 30, 2021
      Front of House Staff
      Former Employee
      Mount Angel, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free food, free hot drinks

      Cons

      Long hours and sometimes last minute shifts

      1. 5.0
        Mar 18, 2019
        Anonymous Employee
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Benefits and colleges, hours, salary

        Cons

        Busy hours and no any more cons

      2. Join the Pret A Manger team
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        1. 1.0
          Aug 4, 2023
          Anonymous Employee
          Former Employee
          London, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          free food that every food company gives.

          Cons

          They don't honor your college schedule. They promise flexible rota for student but always put you on longer shifts and even during collge hours. Not a good company to work for.

          4
          1. 4.0
            Apr 13, 2022
            Sales Floor Team Member
            Former Employee, more than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Given paid Half an hour break with free lunch which was great as Pret's food is really nice. Gold card that give us discount on Pret Stores

            Cons

            It's a very exhausting job if you work in a busy store Some customers were really rude

            1. 4.0
              Jan 31, 2017
              Anonymous Employee
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Learned to work under pressure and problem-solving skills Good to improve your english level Good atmosphere Easy to promote and earn more money

              Cons

              Due to the heavy workload and long hours shifts sometimes it is difficult to combine with social life

              1. 4.0
                Aug 2, 2017
                Assistant Manager
                Current Employee, more than 8 years
                Manchester, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Developing people, good salary, nice bonus for your achivements.

                Cons

                Sometimes you need to stay at work long hours if business need or go for meeting on your day off

                1
                1. 3.0
                  Sep 3, 2023
                  Cashier/Barista
                  Current Employee
                  Camden Town, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Nice people to work with

                  Cons

                  Long hours are very tiring

                  1. 1.0
                    Dec 28, 2020
                    Team Leader
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Leaving Pret was the best decision!

                    Cons

                    Expected to work long hours yet they failed to pay me for over a month. They put you on shifts you cannot do and have some of the most vulgar and worst attitudes. They also team up and talk rubbish about other team members and customers. Caught a few team members picking noses and have bad odour. Good luck with your stomach and covid19 eating from that place. The hygiene is ABSOLUTELY DISGUSTING!!! Don't even start there!

                    13
                    1. 3.0
                      Jun 20, 2018
                      Team Member Star
                      Current Employee, less than 1 year
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Free food during meals. Free coffee all day. No need to wash uniform since they got a service that does it. Weekly pay. 401K and insurance for full timers. Pret party i guess.

                      Cons

                      Unreliable hours. Minimum wage. No Holiday pay at all, just 8 hours of PTO AFTER 6 MONTHS. No actual training, everyone is as lost as a recent hire. FAVOURITISM leading to lazy employees getting all the hours and good shifts. Night/closing crews hours suck, they have to do every thing morning people dont do and get on trouble if something is missed. Meanwhile morning people do the bare minimum and get praised and bonuses for secret/mystery shopper. When the Irish interns come for two months, they get 40 hours. While actual employees get their hours cut for two months. Pret parties are an excuse to get drunk on the companies dime while pretending that stores arent a dirty mess.

                      1
                      1. 1.0
                        Jun 27, 2022
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Rude and nasty colleaugess you’ll find only from Spain, Italian , South America and polish and few hungry. Most of them will speak to you with a condescending manner with a salty attitude. During my time they only given me pain and trauma. They will play mind games and will try to belittle you throughout employment. Many snakes around and can’t trust any of them. I remember this colleague of mine who barely can’t structure a sentence said something about Pret but when I said something he sneaky go and reported to the Assistant Manager by creating a unnecessary situation just to make things worst. If they don’t like you or if you have a different opinion they will make a hostile environment and the general manager and the assistant manager will behind it who is also behind it but will by being patronising just like Pret is a widely patronising company. The whole stuff at this company are very miserable and short tempered as they get weekly pay and because of that they think immortal but your only human and not live for ever. The pay is national minimum wage which is whack considering the amount of work they make you do is more than you can imagine. yet they say competitive but isn’t. Again dishonesty and you see you make below than what you think you make and annually. Payment is always missing and they don’t pay your hours correctly which is extremely unfair and bais. Your over worked and there is no flexibility you wouldn't see your house and family. It’s how they damage an employee mental health and physical health. Furthermore, There is more cleaning involved then cleaning so better off with a cleaning job so pretty munch more of a cleaning job than making coffees and customers service. They have favouritism in every part of the UK stores in every shop. They have their little bubble under disguise and most of them are truly ignorant with astonishing customer service which is very despicable for a customer service role. Hence, theyre very desperate for money that’s why every corner they have the same stores overall a very thirsty company. They sell peanuts on sandwich’s where they get all from wholesale and just spread it on a bakery bread where they get from wholesale. Most important thing about Pret is the stickers they label everywhere and make a usual medicare sandwich into something which is not. During my trial period they tried to close the fridge in me, given me an heavy trolly to take on another Pret close a to the Pret I was working in old street in Oliver yard and the trolly was over loaded so I can collapse with all the food in the middle of road while sending me on my own. They put expiry drinks near my bag in such way so it falls in my bag so my bag gets wet and they wanted to see if I steal any drinks while I see another colleague of their favouritism was just putting endless drinks in her bag like a shop lifter but if I do it it’s a problem. They make you wash chopping boards and knifes over and over again which is insensible act because your wasting and it’s bad for global warming too. They will talk backward with you by talking opposite of common sense. Also they constantly watch CCTV and watch the people they don’t like while they pot to humiliate and endure pain on them. They mostly use the gas lighting tactics to sabotage you so you loose hope and not be yourself anymore. If you message HR they avoid giving your payslip and say they cannot find you in the system with lies even if you give full details this then creates tension

                        Cons

                        Free food but it’s horrible everything is ready made and from whole sand. They transfer it to their own bottles and then sell x10 more by profiling customers

                        7
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