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Pret A Manger

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Pret A Manger

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Pret A Manger Employee Reviews about "team"

Updated Nov 30, 2023

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Found 2,414 of over 3K reviews
3.4
55% Recommend to a Friend
Pret A Manger CEO Pano Christou
59% Approve of CEO

Found 489 of over 3K reviews

3.4
55%
Recommend to a Friend
59%
Approve of CEO
Pret A Manger CEO Pano Christou
Pano Christou
860 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Free food for items made in store.. half off items that are bought to sell.(in 274 reviews)
  • "The pay is good for the job and the company policies really look after you.(in 126 reviews)
  • "the people I worked with were nice and fun(in 91 reviews)
  • "Great team/ with a Family feel(in 70 reviews)
  • "The salary is good for starters(in 61 reviews)
Cons

Ratings by Demographics

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Reviews about "team"

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489
    1. 3.0
      Feb 25, 2021
      Team Member Star
      Former Employee, more than 3 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Generous food and drink allowance - Contracted hours/not zero-hour contract - High standards and clean shops - Interesting customers - Paid for socials/meals - Nice co-workers and enjoyable teamworking - Progressive company image and good quality, tasty food - Even though the shop culture is sometimes bad, I would probably still recommend it over other hospitality chains I've worked for

      Cons

      - Terrible GM and area management culture - bullying, threatening, yelling, cursing at employees who are literally just trying their best - Expected to come into work unless seriously physically sick (i.e. vomiting) - Managers don't understand mental health which has been apparent from conversations with my co-workers; demotivating to see team members you care about upset about this and not listened to - Staffing issues/high employee turnover in my shop meant that workload was ridiculous leading to current employees frequently cutting corners - After having worked in 2 different shops there were major differences and it became apparent how much higher the workload was in the other store , although I witnessed GMs bullying and threatening staff in both stores

      1
      1. 1.0
        May 23, 2019
        Anonymous Employee
        Former Employee, more than 1 year
        London, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        I like the food it's free and team is nice

        Cons

        Bad manager and team leader is lazy in the office long hours little wage Not a good company to work for

        14
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        1. 4.0
          Mar 23, 2019
          Anonymous Employee
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          team friendly and free food

          Cons

          long hours but is ok

          1
          1. 5.0
            Jul 13, 2016
            General Manager
            Current Employee, more than 1 year
            New York, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Smart, Measurable, and realistic targets. Very motivational workplace. Lots of communication lines open to upper management.

            Cons

            Managers need to put in a lot more than 40 hours a week to really do an efficient job. Recruitment is very difficult and we rely on a very small group of people to vet and deliver strong Team Members to our shops. However, many general managers do not have the time to recruit on their own efficiently so we must rely on the recruitment team.

            1
            1. 2.0
              Oct 13, 2014
              Anonymous Employee
              Current Employee, more than 3 years
              London, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I enjoyed particularly how my team were helpful and always cheered when there were hard times Good pay but not the best one to break my back Nice free events with cheap wines and food, I've got sick from Pret parties Free food as staff food, healthy yes, but after a while you can't live with just sandwiches, ready food is never that healthy, healthier a portion of chicken soup made from me I bet!

              Cons

              Well, I'm sick with fit notes from doctors and Pret since this year, I guess, doesn't pay anymore for sicknesses, now I need to fill up the statutory sick form to send to a job center, it would be fair enough but my manager doesn't know how to fill the spot where it is asked why Pret doesn't pay me... That's quite weird then I have to struggle to see my money and therefor to pay the rent...what an unprofessional company I can tell... Not paid overtime Abuse of power most part of the times (I felt on my skin few times) Incorrect wadges, my management doesn't know what is a calculator or how to read a rota correctly

              5
              1. 5.0
                Jan 29, 2023
                Barista
                Current Employee
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                good pay, free foods and drinks

                Cons

                poor team management and understaffed

                1. 2.0
                  Dec 22, 2015
                  Anonymous Employee
                  Current Employee, less than 1 year
                  London, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The other team members are really nice and welcoming

                  Cons

                  Your pay rate changes every week depending on whether your store got the weekly bonus or not Managers are a pain

                  1
                  1. 3.0
                    May 20, 2022
                    Anonymous Employee
                    Former Employee, more than 1 year
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    great employee discount 50% free food during and drink good salary your shift when you won myster shopper you have 100 Pounds

                    Cons

                    a lot discrimination in shop there are Spanish team Polish team and Italian team and bully new staff

                    2
                    1. 1.0
                      Jan 27, 2023
                      Anonymous Employee
                      Former Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Nothing. Favouritsm left many tms out.

                      Cons

                      The manager and team member came from the same family and they pinned tms against each other. It wasn't professional and no direction. This isn't a good company to work for, pay is not good and you work hard with little to no pay. I wouldn't recommend. The hardest part I found was the toxic culture.

                      5
                      1. 1.0
                        Apr 27, 2023
                        Food & Coffee Team
                        Former Employee
                        London, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        A few very supportive members within the team that care about each other and help where possible

                        Cons

                        I’m not sure where to even begin with this review. I worked in the Food & Coffee team in the head office and I can honestly say the management, culture and overall company is the most horrific I have experienced to date. Simply the lack of process and ownership within the company sets the foundation of a complete shambles. Within higher management there is constant conflict, childish behaviour and bullying which is directly pushed down to individual contributors within the team. Management of the team lacks basic people training, leadership skills and is simply unable to make decisions on anything. This lack of competency in combination with the inability to defend the team from impossible higher management requests and has resulted in the worst team culture I have ever seen. Management frequently takes out frustrations on the team, singling out individuals to bully, neither supporting the wider team or individual reports. Favourites within the team are made very clear and given special treatment over other individual contributors. Speaking out and saying anything remotely against the grain is ‘encouraged’ and yet anyone that does is treated differently by management. Making things happen ‘by any means possible’ and working way past contracted full time hours is regularly celebrated and encouraged. The food and coffee team is comprised of extremely competent and hard working individuals who consistently give 200%, with no reward or acknowledgment of their achievements, creating a culture of extreme burn out and negativity. Without the highly skilled expertise of the team the whole process would simply fall apart. Aside from the horrific culture, there is also no progression within this team which is partly to play in why the turnover is so frequent. Only 7/25 uk team have worked there for 1+ years. Overall, I would not recommend this team or company to anyone.

                        6
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