Price Gregory Reviews | Glassdoor

Price Gregory Reviews

17 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Michael R. Langston
7 Ratings

17 Employee Reviews

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  1. "Awful place to work anytime"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Billerica, MA
    Current Employee - Customer Service Representative in Billerica, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Price Gregory full-time (Less than a year)

    Pros

    People you work with are nice

    Cons

    Superiors are ridiculous, ask why you want to take a vacation day and what you'll be doing during that day off.

    Advice to Management

    Quit, really.


  2. "Not a fun place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    No complaints with the pay.

    Cons

    No co. match with the 401K. Work /Life balance in my circumstance was not good. Management did not follow through on what they said to me during interview/hiring process. Company seemed to be confused as to their direction. Not a good experience with this company.

    Advice to Management

    You should do what you say with new employees. (from before hire to after start date). It was as if upper management was saying "hire more people" and lower management did not want this. Management was cold, unsupportive, and unhelpful to new employees. I have never experienced this poor, unprofessional behavior.


  3. Helpful (2)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Clonakilty (Ireland)
    Former Employee - Customer Service in Clonakilty (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Price Gregory full-time

    Pros

    I can't think of any Pros

    Cons

    SC Manager that is never on the floor and has no idea what is going on. Constantly changing schedule (up to 7x a day). No rotating shifts, which means if you got stuck on a late shift, you will stay in this shift until someone new gets hired. Tiny pay. Call volumes of up to 80-100 calls a day per CS agent. At the same time you will respond to about 30-60 mails a day and you will be asked to take chats, even while you are on the phone with a customer. In addition to that, you will be pulled on conference calls up to 7 times a day. An ape house is a better alternative!

    Advice to Management

    resign


  4. "Don't advise anyone to apply there. Awful experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Paid for employee parking downtown

    Cons

    unachievable quota and then they changed compensation plan to not pay commission until 50% year to date.

    Advice to Management

    be honest and upfront about hiring quota and compensation, vs hiding it


  5. Helpful (1)

    "Quasi-Family Business, if you're related to the CEO...you have a secure job. If not......"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Technician in Salt Lake City, UT
    Former Employee - Service Technician in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Price Gregory full-time (More than 3 years)

    Pros

    Growing business, fast paced traditional and trend setting vending, current progressive product lines

    Cons

    The only long term employees are all related. Everyone else is expendable.

    Advice to Management

    Put the company 1st, clear out the top heavy all in the family management team down to the productive people and stop using PGI employment as a form of family welfare program at the cost of business.


  6. "Sales oriented company: They pay really well , till the time you are able to show numbers."

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Leadership does not have a long term vision, training provided is very brief. Office culture is ok.

    Cons

    No long term growth, only focus is sales and not employee growth.

    Advice to Management

    Think long term, start plans to sustain employees


  7. "Dont waste your time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Atlanta, GA
    Former Employee - Inside Sales in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Price Gregory full-time (Less than a year)

    Pros

    Great way to learn how to start as a sales person

    Cons

    Products are too late to market and cold calling for web conferencing

    Advice to Management

    none


  8. "QA analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great working conditions, flex hours

    Cons

    Lower than norm salary; no 401 company percentage; no chance for advancement

    Advice to Management

    Country club, members only


  9. "Helpful and great way to learn the industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great Compensation and Benefits package

    Cons

    Organizational Culture needs to be improved upon


  10. "Seeking Interdepartmental Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Pro Benefits: The benefits package is good though the switching of providers from year to year has left some in the cold for dental coverage. Three weeks vacation for three years service is great. However, those who were hired under the provision of a third week of vacation granted on the anniversary of date of hire were not grandfathered in when the benefit changed to granting the third week on the next January of the third year of employment, resulting in a net loss of vacation days. Pro frequent gifts: appreciation gift certificates, baseball tickets, catered lunches.

    Cons

    Con: Lack of communication between departments can feel like working in the dark. There is reluctance to take ownership of issues and a tendency to pass off issues as belonging to someone else's department. Con: last merit increases excluded those who had received increased compensation for a new position within the company.

    Advice to Management

    To avoid under compensating certain positions, those who worked hard to increase their value to the company by taking a different position and received entry level pay ought not to have been excluded from a merit increase. Avoid changing the benefit package under which an employee is hired unless the employee is grandfathered in under the previous provisions. Encourage employees to solve issues for the benefit of the company, rather than protect their departments, by rewarding acquistion of responsibility with increased compensation.


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