Priceline.com Reviews | Glassdoor

Priceline.com Reviews

Updated April 7, 2017
102 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Brett Keller
17 Ratings

102 Employee Reviews

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Pros
  • Good work life balance, I was surprised some reviewer(s) said they have to be online 24/7 because that's not the case for anyone on my team (in 22 reviews)

  • Incredible resources, friendly people and an exciting/active work environment (in 10 reviews)

Cons
  • The lack of COO is driving upper management to lose focus on what happens to the customer dollars once they make it in the door (in 5 reviews)

  • Very corporate, hard to move the needle on change (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Front end developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    Great environment to work. A lot of opportunities to learn and experiment. Since it's a national brand with tons of traffic tge company provides a lot of value for developers.

    Cons

    some recent org changes

    Advice to Management

    watch out for micromanagers


  2. "Down to earth people, relaxed atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Norwalk, CT
    Former Employee - Human Resources in Norwalk, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Priceline.com full-time (Less than a year)

    Pros

    The stock is really strong right now. It wasn't a very stressful place to work. Great work life balance.

    Cons

    Salaries are about average. In some groups they might be a little under market.

    Advice to Management

    I think there are very competent leaders at Priceline.


  3. Helpful (1)

    "Allows you freedom to explore ideas."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 8 years)

    Pros

    Innovative culture, flexible hours, great management

    Cons

    Run a little too lean on resources.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Norwalk, CT
    Current Employee - Account Manager in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    Work/life balance, compensation, organizational structure, team environment, evolving culture

    Cons

    More training and development needed


  6. Helpful (2)

    "Learn from the best and make your mark"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 10 years)

    Pros

    Priceline has been a fantastic place for me to learn and grow over the past 10+ years. My colleagues are intelligent and passionate about our business. I have learned much from my peers and continue to do so every day. Employees who deliver successful results are rewarded and the company prefers to promote from within. Over the past 18 months, senior management has led a positive cultural change to redefine the direction of the company, including our values, work environment and increase employee engagement.

    Cons

    In the past, the company's focus on cost control made us successful, however investment in employee development was not a top priority. This has changed recently and Sr. Mgmt. is now supporting training initiatives and is also supporting hiring additional talent where needed.

    Advice to Management

    Continue supporting training opportunities for staff and widen the amount of training offered.


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Management
    Former Employee - Product Management
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Priceline.com (More than a year)

    Pros

    Flat organizational structure, empowered teams, startup culture in NYC. A positive atmosphere where nice, smart people work together to strengthen the product and brand. Good work life balance.

    Cons

    Still parts of the company that are "in transition" to a modern, world class technology company.

    Advice to Management

    Keep hiring smart people and empowering them to grow the business


  8. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time

    Pros

    Positive work environment, Good People

    Cons

    very fast paced company in a very competative industry


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Norwalk, CT
    Former Employee - Manager in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Priceline.com (Less than a year)

    Pros

    Great company. Family culture. Happy Fridays at 4. Beautiful place

    Cons

    More snacks and more free foods

    Advice to Management

    change the world - jay


  10. Helpful (6)

    "Good company, becoming a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 3 years)

    Pros

    Priceline has a long history in the internet industry, but became a bit sleepy over the years. New management and a new focus has really made things exciting. Priceline.com is growing and energy is back! The prognosis is great!

    Cons

    For people that aren't interested in pushing to make things better and faster, priceline.com is not a great place. You must be willing to work!

    Advice to Management

    Keep pushing for "better faster stronger." We must continue to raise our sites, expand internationally, and built a best in class platform.


  11. Helpful (1)

    "Customer Care Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Manager in Columbus, OH
    Current Employee - Customer Care Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 10 years)

    Pros

    I've been with Priceline since the start up, almost 18 years. Great company, culture and benefits. The people are goal focused and hard work is rewarded. Great leadership at the top.

    Cons

    No cons at this time.

    Advice to Management

    Keep doing what you are doing.


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