Priceline.com Reviews | Glassdoor

Priceline.com Reviews

Updated August 1, 2017
66 reviews

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Current Employees

3.6
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Brett Keller
13 Ratings

66 Employee Reviews

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Pros
  • Good work life balance, I was surprised some reviewer(s) said they have to be online 24/7 because that's not the case for anyone on my team (in 24 reviews)

  • Incredible resources, friendly people and an exciting/active work environment (in 10 reviews)

Cons
  • The lack of COO is driving upper management to lose focus on what happens to the customer dollars once they make it in the door (in 5 reviews)

  • Very corporate, hard to move the needle on change (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Front end developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    Great environment to work. A lot of opportunities to learn and experiment. Since it's a national brand with tons of traffic tge company provides a lot of value for developers.

    Cons

    some recent org changes

    Advice to Management

    watch out for micromanagers


  2. Helpful (1)

    "Allows you freedom to explore ideas."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 8 years)

    Pros

    Innovative culture, flexible hours, great management

    Cons

    Run a little too lean on resources.

  3. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Norwalk, CT
    Current Employee - Account Manager in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    Work/life balance, compensation, organizational structure, team environment, evolving culture

    Cons

    More training and development needed


  4. Helpful (2)

    "Learn from the best and make your mark"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 10 years)

    Pros

    Priceline has been a fantastic place for me to learn and grow over the past 10+ years. My colleagues are intelligent and passionate about our business. I have learned much from my peers and continue to do so every day. Employees who deliver successful results are rewarded and the company prefers to promote from within. Over the past 18 months, senior management has led a positive cultural change to redefine the direction of the company, including our values, work environment and increase employee engagement.

    Cons

    In the past, the company's focus on cost control made us successful, however investment in employee development was not a top priority. This has changed recently and Sr. Mgmt. is now supporting training initiatives and is also supporting hiring additional talent where needed.

    Advice to Management

    Continue supporting training opportunities for staff and widen the amount of training offered.


  5. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time

    Pros

    Positive work environment, Good People

    Cons

    very fast paced company in a very competative industry


  6. Helpful (6)

    "Good company, becoming a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 3 years)

    Pros

    Priceline has a long history in the internet industry, but became a bit sleepy over the years. New management and a new focus has really made things exciting. Priceline.com is growing and energy is back! The prognosis is great!

    Cons

    For people that aren't interested in pushing to make things better and faster, priceline.com is not a great place. You must be willing to work!

    Advice to Management

    Keep pushing for "better faster stronger." We must continue to raise our sites, expand internationally, and built a best in class platform.


  7. Helpful (1)

    "Customer Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Manager in Columbus, OH
    Current Employee - Customer Care Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 10 years)

    Pros

    I've been with Priceline since the start up, almost 18 years. Great company, culture and benefits. The people are goal focused and hard work is rewarded. Great leadership at the top.

    Cons

    No cons at this time.

    Advice to Management

    Keep doing what you are doing.

  8. Helpful (3)

    "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Developer in New York, NY
    Current Employee - Front End Developer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (Less than a year)

    Pros

    New York Office has a very start up feel to it. Foosball, ping pong, beer. Sunday work jitters is no longer a thing for me, I look forward to coming into the office. Great colleagues, department heads listen if you speak up. Wonderful benefits. Upward mobility is great here too.

    Cons

    Big company means too many meetings.

    Advice to Management

    Keep doing what you're doing!


  9. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Hotel in Norwalk, CT
    Current Intern - Hotel in Norwalk, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Priceline.com as an intern (Less than a year)

    Pros

    I loved the company culture. It was an overall positive place to work and the company really took care of its employees. I would take a full-time job.

    Cons

    My direct boss was not overly excited to have interns. I don't believe he/she felt we were valuable, even though there were a bunch of us. I would definitely come back for another team though!

    Advice to Management

    I really appreciated Paul Hennessey's accessibility. Even as just an intern, he really made an effort to be out in front of the company and putting on a great example for others.


  10. Helpful (2)

    "I've really enjoyed working here for the last decade, and I have learned a LOT."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Norwalk, CT
    Current Employee - IT Manager in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 10 years)

    Pros

    I have never had a lack of new technology to learn. We scale like a large company, but a lean staff means that you have to keep on your toes. We were too comfortable for a few years, but the new ceo is changing the work culture. We have stronger internal processes, and are getting back more of a startup feel. Benefits are great, with fun activities. A small staff means moving up is very hard.

    Cons

    We tend to be "bottom up" driven, which has its advantages, but can be tiring.

    Advice to Management

    Department staffing is uneven, with some too lean compared to others. We also need even more focus, and employees that resist change are a roadblock.


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