Priceline.com Reviews | Glassdoor

Priceline.com Reviews

Updated June 17, 2017
107 reviews

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Full-time Part-time

3.2
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Brett Keller
21 Ratings

107 Employee Reviews

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Pros
  • Good work life balance, I was surprised some reviewer(s) said they have to be online 24/7 because that's not the case for anyone on my team (in 23 reviews)

  • Incredible resources, friendly people and an exciting/active work environment (in 10 reviews)

Cons
  • The lack of COO is driving upper management to lose focus on what happens to the customer dollars once they make it in the door (in 5 reviews)

  • Very corporate, hard to move the needle on change (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Front end developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    Great environment to work. A lot of opportunities to learn and experiment. Since it's a national brand with tons of traffic tge company provides a lot of value for developers.

    Cons

    some recent org changes

    Advice to Management

    watch out for micromanagers


  2. Helpful (2)

    "Senior Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time

    Pros

    Was a growing company at one point.

    Cons

    No growth at all. Lot of politics. If you are not in favorite side of your Boss then you are done. Peanut salary raises. They kind of deceive at the time of joining. Benefits offered at the time of joining are taken back after joining.

    Advice to Management

    Try to promote and give raise based on qualification and skills.


  3. Helpful (8)

    "No promotions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Norwalk, CT
    Former Employee - Software Engineer in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com (More than 3 years)

    Pros

    Work atmosphere is the only pro

    Cons

    You won't get promoted. You won't get a raise. "Software Architects" have been working there for years and they think what they built in the 1990s is still a great thing.

    Advice to Management

    Promote employees and pay them better.


  4. Helpful (3)

    "Probably the worst tech company out there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time

    Pros

    Excellent work life balance - can expect the 9:30 to 5:30 life style; great stomping ground if there are no other options

    Cons

    -No professional development, no promotions, no raises
    -Lack of growth in sales
    -Lack of vision (short-sighted in terms of planning)
    -Lack of autonomy
    -Lack of resources/tools
    -80s management style; everything is driven top down
    -Constant management changes
    -People are no longer passionate about what they do
    -High turnover


  5. Helpful (3)

    "n/a"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - N/A (Too Easy to Trace Me) in Norwalk, CT
    Current Employee - N/A (Too Easy to Trace Me) in Norwalk, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Priceline.com full-time (More than 8 years)

    Pros

    The agile transformation is useful for my next job.

    Cons

    priceline IT is becoming toxic. Especially the "calibration" review process: it allows mangers to play favorite and use non-goal issues to down grade employees. In addition, each group is required to have a set number of 3, 2, 1 rated individuals, regardless of their performance.

    Advice to Management

    Rate individuals as individuals, how well they meet their goals (if they even have them), not compared to their peers. Use objective measures, not subjective mesures.


  6. Helpful (6)

    "Want to see company in decline - join priceline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Priceline.com full-time (Less than a year)

    Pros

    Work life balance is great. Priceline.com historically had great emphasis on this although now its changing slowly.

    Cons

    Priceline.com is a company in decline. There is no real vision, just agenda's.
    A lot of employee churn is happening at Priceline and its not for good. Many of the engineers who built Priceline have left. Whoever is left is waiting for RSU's to vest. The tech environment has become toxic and the new CTO is to blame for it.
    There is a lack of clear vision from tech side for the business and more time is spent in trying to block progress than to move towards success (in the name of mordenization and move to cloud). Priceline is going the way Yahoo did 2-3 years back.

    Advice to Management

    Company is going the wrong direction. now is the time to fix it.


  7. Helpful (3)

    "Turnover is killing the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech in Norwalk, CT
    Former Employee - Tech in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time (More than 10 years)

    Pros

    Surrounded by really talented, passionate people...those who are left.

    Cons

    The very people that made priceline great, who built the company on their backs, are leaving faster than they can be replaced. Management dismisses this as "they were ready to go" or "we wanted them to go anyway", but this short-sited view is destroying the company from the inside.

    Advice to Management

    My advice to management is for Priceline Group to take a really hard, close look at the current management. Under the current management, turnover has better than doubled from the previous management of priceline.com. Clearly there is a connection, especially in areas like tech.


  8. Helpful (2)

    "Keep looking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM in Sydney (Australia)
    Former Employee - ASM in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Priceline.com full-time (More than a year)

    Pros

    Not much. Lots of locations

    Cons

    No progression. Low pay. No value for people.

    Advice to Management

    Care


  9. Helpful (4)

    "senior network engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Norwalk, CT
    Former Employee - Senior Network Engineer in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time (More than 3 years)

    Pros

    Very lax'd work environment in regards to start time. Most managers are incompetent since they get promoted from within with very little or no management training.

    Cons

    Management unable to properly gauge good from bad technical talent. The environment tends to be status qua in regards to technology. No longer has the feel of an eCommerce site, but feels more like an insurance or banking institution. Company is very frugal with buying decisions and picks price over quality with regards to buying decisions.

    Advice to Management

    Do away with new management layers and go back to a flat model. The new reorg has bloated the company with regards to executive decision red tape. To much middle management introduced in regards to employee management ratio. This leads to slow decision making process as well as delivery times associated with project delivery times.


  10. Helpful (9)

    "Low pay and poor management, low morale and unhappy environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Software Engineer in Norwalk, CT
    Former Employee - Software Engineer in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Priceline.com full-time (More than 8 years)

    Pros

    Great people and culture. Priceline participate in a lot of charity events which is great. The work life balance is very good, you can work from home at times. This is the place where you want to start your career but definitely not end it there. get some experience and run for the hill when your ready.

    Cons

    Outdated technology, they seem to like to build their own tool when there's already better open source applications out there. Management is just terrible. Some manager are very disrespectful and HR does nothing so don't expect support. No reward for hard work, random firing although that's pretty new. If your in IT, be aware of this place. I would never recommend anyone to work here.

    Advice to Management

    Consider replacing some of your manager, being at a job too long may cloud someone judgment and how to work with others. The simple fact that there are so many openings should give you a reason to worry ( as of 4/14/2013).


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