Priceline.com Reviews | Glassdoor

Priceline.com Reviews

Updated July 20, 2017
108 reviews

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3.4
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Brett Keller
22 Ratings

108 Employee Reviews

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Pros
  • Good work life balance, I was surprised some reviewer(s) said they have to be online 24/7 because that's not the case for anyone on my team (in 23 reviews)

  • Incredible resources, friendly people and an exciting/active work environment (in 10 reviews)

Cons
  • The lack of COO is driving upper management to lose focus on what happens to the customer dollars once they make it in the door (in 5 reviews)

  • Very corporate, hard to move the needle on change (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Front end developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    Great environment to work. A lot of opportunities to learn and experiment. Since it's a national brand with tons of traffic tge company provides a lot of value for developers.

    Cons

    some recent org changes

    Advice to Management

    watch out for micromanagers


  2. Helpful (1)

    "Doesn't look like much has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Norwalk, CT
    Former Employee - Engineer in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time (More than 5 years)

    Pros

    Very smart people (who are left)

    Cons

    Everything else! I left a few months back, concerned about turnover and longevity. Long term employees, especially in IT, were leaving and not being replaced. I saw the writing on the wall. Looking online, it doesn't look like anything has changed.

    Advice to Management

    Clean house, at the top! Current management is wrecking the company. Stop playing favorites and don't be afraid of people who make waves. You were once a company that disrupted an entire industry. Now you get rid of those who want to disrupt and change.

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time

    Pros

    Good environment; Learned a lot;

    Cons

    no free food in Norwalk


  4. Helpful (4)

    "Once great, now a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time

    Pros

    Great people to work with. Teams work diligently and want to push the envelope and genuinely care about their work, the company, and their coworkers. Initiative and passion used to be rewarded.

    Cons

    Management oversight is killing morale. So many leadership changes in recent years crippled the culture and some senior staff that were brought in immediately asserted dominance rather than nurturing the talent they had. It went from a place that cared about employees to a totally results driven workplace, and in such a lean environment (which seemed like it kept getting leaner), burnout started to occur more frequently than it did in years past. Management decisions also, in many cases but not all, keeps the business a step behind it's competitors as well as the group companies. The lack of willingness to take risks is part of that. It's become a place that is obsessed with contributing to the stock price and growing it's bottom line rather than promoting innovation in it's tech, design, brand, etc. It's also a place that really favors bringing in new talent instead of promoting perfectly qualified and motivated employees to new positions. This has caused many pain points because of how lean the teams are and many times employees leave or are let go with so much knowledge of their systems or business that was never properly shared, and it is also a slap in the face to many employees that then see that they aren't getting recognition for their work and maybe aren't being valued.

    Advice to Management

    Start caring about your employees again. It used to be such a fun place but it has recently had the life sucked out of it. There are many employees that are deserving of recognition for contributions...actually start paying attention to them again or else you'll lose them. You won't push the business and be a leader if you keep shutting down initiatives due to perceived risks; you have to take risks to continue to grow.


  5. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Norwalk, CT
    Current Employee - Software Engineer in Norwalk, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    I am working here since last one and half year.Work environment is really very nice.It would be good start for freshers are mid level engineers because there are a lot of experienced developers with about 25 years of work experience.

    Cons

    Employe benefits, Don't follow proper documentations for any project for reference to young developers.


  6. Helpful (1)

    "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Priceline.com full-time

    Pros

    Great People fun place to work at one time.

    Cons

    Poor People management. Change resistant


  7. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work life balance, solid stock. Improving backend technology. Giving back to the community. Travel perks! Nice co-workers and decent benefits.

    Cons

    Really tough for women to advance. There are token women in leadership positions but the guys will be promoted faster than women. Unfortunate part is that instead of seeing this as systemic the leadership team dismisses it as disgruntled employees. I hope the Priceline group looks into these charges.

    Advice to Management

    Promote women! Enjoy the benefit of their ideas- it may just be what you need to get the conversion increases you are looking to achieve.

  8. Helpful (7)

    "Want to see company in decline - join priceline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Priceline.com full-time (Less than a year)

    Pros

    Work life balance is great. Priceline.com historically had great emphasis on this although now its changing slowly.

    Cons

    Priceline.com is a company in decline. There is no real vision, just agenda's.
    A lot of employee churn is happening at Priceline and its not for good. Many of the engineers who built Priceline have left. Whoever is left is waiting for RSU's to vest. The tech environment has become toxic and the new CTO is to blame for it.
    There is a lack of clear vision from tech side for the business and more time is spent in trying to block progress than to move towards success (in the name of mordenization and move to cloud). Priceline is going the way Yahoo did 2-3 years back.

    Advice to Management

    Company is going the wrong direction. now is the time to fix it.


  9. "Choose manager instead company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Priceline.com full-time

    Pros

    modern office and proper training

    Cons

    Demanding boss and a lot pressure


  10. Helpful (3)

    "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - N/A (Too Easy to Trace Me) in Norwalk, CT
    Current Employee - N/A (Too Easy to Trace Me) in Norwalk, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Priceline.com full-time (More than 8 years)

    Pros

    The agile transformation is useful for my next job.

    Cons

    priceline IT is becoming toxic. Especially the "calibration" review process: it allows mangers to play favorite and use non-goal issues to down grade employees. In addition, each group is required to have a set number of 3, 2, 1 rated individuals, regardless of their performance.

    Advice to Management

    Rate individuals as individuals, how well they meet their goals (if they even have them), not compared to their peers. Use objective measures, not subjective mesures.


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