Priceline.com "upper management" Reviews | Glassdoor

Priceline.com Employee Reviews about "upper management"

Updated Jun 4, 2018

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3.6
73%
Recommend to a Friend
81%
Approve of CEO
Priceline.com CEO Brett Keller (no image)
Brett Keller
75 Ratings
Pros
  • "Much better work/life balance than previous companies where I was responding to email all weekend long(in 37 reviews)

  • "My experience working at Priceline has been nothing but positive(in 19 reviews)

Cons
  • "Priceline has a long way to go to return to its glory days(in 12 reviews)

  • "Unless you are in the good graces with the upper management, your voice is not heard(in 7 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Priceline.com full-time

    Pros

    Fun place to work, that is run in a lean style so you will always be wearing many hats. Hard work is definitely rewarded. Continual expansion of internal learning resources.

    Cons

    The lack of COO is driving upper management to lose focus on what happens to the customer dollars once they make it in the door.

    Advice to Management

    Sole focus of the business should not just be top line performance, and investments in new technology should be vetted by all downstream users.

    Priceline.com2016-11-18
  2. Helpful (13)

    "Rife with Favortism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Priceline.com full-time for more than 8 years

    Pros

    Smart peers to work with.

    Cons

    Unless you are in the good graces with the upper management, your voice is not heard. Favoritism is rampant and it is not even hidden. There has been a lot of chaos and reorganizations taking place over the past few years that have only exacerbated the problem of favoritism. After the CIO was unceremoniously fired, a new reckless, incompetent CTO took his place and bullied his way around with an ax,... slashing and cutting managers at will and bringing in his own "buddies" to continue the carnage. Left in the wake are a bunch of good people either let go, or quit in justified disgust. HR personnel are gutless to do anything about it, but then again, in their defense, they are also in fear of their jobs. Privately, they will acknowledge what's happening is wrong, but publicly can't or are unwilling to interfere, even though that is their job - pathetic! Do yourself a favor and avoid working for this "wolf in sheep's clothing" company! They really don't care about you - their actions belie their words. They only care about themselves... don't find that out the hard way!

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    Advice to Management

    Middle-management - grow a spine and do what is right for the good men and women that work under you. A good leader will have their employees' back and support them. Upper-management - You should be ashamed of yourselves! HR - You are useless.

    Priceline.com2018-06-04
  3. Helpful (6)

    "Your job and sanity is always on the Line."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Norwalk, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Priceline.com full-time for more than 3 years

    Pros

    Overall has competitive benefits, vacation and acknowledgement of holidays. Company tries to define its culture.

    Cons

    Just like its difficulty in finding its marketing brand again, certain department management are having difficulty in finding its measure of success. Manager level receive much of the growing pains when some departments are using fisher price software systems and 10 plus year old technologies to find answers and solutions that upper management needed yesterday.

    Advice to Management

    You can't be the size of the titanic and expect to tell the management down below to make a quick left turn instantly in the dark. You need to make the upgrades that are robust, train that staff how to use it and have actually experienced management lead these departments in helping redefine this company during the day and in the dark.

    Priceline.com2017-09-28
  4. Helpful (7)

    "Don't Believe the hype and look for something else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time for more than 3 years

    Pros

    Good name to have your name on Good life/work balance Some smart people to learn from if you are just starting out in the corporate world.

    Cons

    If you are in TECH - Look somewhere else , but if you can't find anything give this company a shot. Compensation it is not at par with other big tech companies. You have to beg for a minimum raise every year. Benefits - They present them as great but there are way much better benefits in other companies. If you live in NY - there are much better companies there. Management is the worst. They still... work on a 90's mentality.They don't encourage employees to better themselves .If you come up with a good Idea, expected to be shut down , then stolen by your direct upper management and be presented as his. Don't expect to get promoted at all - even if you are a great employee. - Promotions are only given by management to their "golden boys" who kiss their behind all the time. If you like that, this is your place Do your job and get paid, but don't put your hopes too high. Learn what you can and if want advancement move on. Working and Complete any project is a mess. Once you started working on something, out of the blue they change gears to something totally different which is fine sometimes but constantly only shows lack of leadership and vision. Booking.com child company is fine but only have sales team in the US.

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    Priceline.com2016-08-24
  5. Helpful (1)

    "Hopefully new leadership will make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Priceline.com full-time

    Pros

    Flexible hours and flexibility to work remotely at times. Work culture is good. Benefits are not the best but good.

    Cons

    Do not invest in cutting edge technology. Upper management seem least interested in company growth. Work / Life balance not good.

    Advice to Management

    There were failures at many initiatives taken. Time to step out and let someone else lead.

    Priceline.com2015-05-11
  6. "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor 
    Neutral Outlook
    No opinion of CEO

    I worked at Priceline.com for less than a year

    Pros

    most people are friendly, open work environment, casual dress

    Cons

    upper management seems to have no idea what they are doing

    Advice to Management

    care more about your direct employees, and get some training for yourself

    Priceline.com2014-11-13
  7. Helpful (10)

    "Little opportunity for employee growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Priceline.com full-time for more than 5 years

    Pros

    Innovative people to work with. Fast paced, open environment. Stock is very strong.

    Cons

    Very little training for new employees which means many of your colleagues have little understanding of how the business works, so a lot of time is spent redoing things. Not a lot of accountability. There are a lot of effective, hard workers, but you also have a lot of people that can drop the ball and there are no repercussions which is disheartening for those who are picking up the slack. Lack of... communication. It's very common to find out about a project after it's already completed and only then is it discovered that requirements were completely overlooked because the relevant groups were not consulted. Lack of career growth. There is very little opportunities to move up in the organization or even laterally. Many teams are running too lean and it's very difficult to convince upper management to add extra headcount for support teams. Lack of direction. Goals are not clearly defined by upper management.

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    Advice to Management

    Set clear, concise goals and expectations. Create a career development plan and train your employees. Set a clear concise product vision so your employees know whether they created something successful, are going in the right direction and can feel a sense of accomplishment. Recognize your talent.

    Priceline.com2013-11-08
Found 7 reviews