Primary Residential Mortgage Reviews | Glassdoor

Primary Residential Mortgage Reviews

Updated March 14, 2017
74 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Primary Residential Mortgage President & CEO Dave Zitting
Dave Zitting
42 Ratings

74 Employee Reviews

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Pros
  • Great people in the organization in both the field and corporate office (in 5 reviews)

  • Many years of experience with a great support system out of their corporate office (in 3 reviews)

Cons
  • I feel bad for the branch manager (in 3 reviews)

  • the underwriting was very slow, no communication between branches, couldn't close loans on time (in 2 reviews)

More Pros and Cons

  1. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Underwriter in Towson, MD
    Current Employee - Mortgage Underwriter in Towson, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primary Residential Mortgage full-time (More than a year)

    Pros

    Hard work rewarded by management

    Cons

    Need to set requirements for all branches


  2. "Senior DE Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Chester, PA
    Current Employee - Anonymous Employee in West Chester, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Primary Residential Mortgage full-time

    Pros

    Small company feel to region

    Cons

    Same old large company problems where you are a number and not a person.


  3. "Awesome place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Trainer in Salt Lake City, UT
    Current Employee - Corporate Trainer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primary Residential Mortgage full-time (More than a year)

    Pros

    Honestly they are great. My managers have been some of the best I have ever had. They care about us and want not only the company, but us to succeed. They allow for flexibility but still give enough direction for those that need it.

    Cons

    Too far from home. I live 30 minutes away on freeway. I just may move closer because I love the job so much.
    IT Help Desk people could be trained more.
    Frontrunner exit is about a 30 minute walk from building. Takes two buses to get here after taking Frontrunner.

    Advice to Management

    Allow for easier approval for hiring when it is needed.
    Think about adding bonuses, but make them very tied to performance. That way it will show how much it matters.


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  5. "Loan Processor / Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor in Colorado Springs, CO
    Current Employee - Loan Processor in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primary Residential Mortgage full-time (More than 10 years)

    Pros

    My Branch Managers run the office and the day to day operations, which makes it feel like a family. The Corporate office gives me the large company perks that I like.

    Cons

    Wish more people took the medical insurance to make it more affordable.


  6. "Best place I have ever worked."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensing Coordinator in Salt Lake City, UT
    Current Employee - Licensing Coordinator in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primary Residential Mortgage full-time (More than 3 years)

    Pros

    I have been here for 3 years and I have really enjoy how friendly everyone is here at corporate. I enjoy all the incentives the company provides to their employee. I feel comfortable talking to our CEO, COO, COC. There doors are always open.

    Cons

    the worst thing about working here is my commute. I have no complaints about the Company it's self.

    Advice to Management

    I think it would be cool to have a cafeteria her at corporate, day car for people that don't always have daycare, maybe an exercise area. Just some suggestions to make this a even better place to work.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Training in Salt Lake City, UT
    Current Employee - Director of Training in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primary Residential Mortgage full-time (More than 8 years)

    Pros

    They care! They care about their employees and they care about their customers. When I say customers I'm not only referring to the borrower's we help to achieve home ownership, but with our branch customers. Branch Managers, Loan Officers, Processors, Closers, and Underwriters...just to name a few. I can't picture myself working anywhere else.

    Cons

    I personally don't have a "con" as I love working at the Corporate headquarters. Okay, how about no covered parking in the winter time.......but I believe I can power through!

    Advice to Management

    Keep the high respect you have for your employee's and continue to strive to always do right by your customers.


  8. "Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primary Residential Mortgage full-time (Less than a year)

    Pros

    They care about their employees and treat you like family. The atmosphere is positive and they are always doing fun things to bring the office together.

    Cons

    Benefits are pretty expensive and a lot of people haven't been in the biz that long


  9. "No"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Primary Residential Mortgage (Less than a year)

    Pros

    The people were nice and commute was nice.

    Cons

    They blame you for something that you didn't do was ridiculous, alot of favoritism.

    Advice to Management

    Get the facts first before you blame someone


  10. "QC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in Salt Lake City, UT
    Former Employee - Auditor in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Primary Residential Mortgage full-time (More than 5 years)

    Pros

    none that can be determined

    Cons

    Poor leadership...nepotism...management is biased against older employees...HR refuses to act on complaints of sexual harassment....not a good atmosphere for employees....micro-management is encouraged by senior/junior management...there are too many issues and too few words to describe.

    Advice to Management

    Listen to your employees, don't expect 70 hour weeks instead of 40...when mandatory overtime, pay accordingly. Reward hard working individuals and don't allow managers to take credit for their work. Treat your employees equally, meaning no favorites. Have management training classes which are mandatory.


  11. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to work with

    Cons

    Underwriter duties need to be farmed out to another group to go and need more support for underwriters out in field or branch

    Advice to Management

    More support for underwriter



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