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    Prime Communications Reviews

    Updated August 11, 2018
    389 reviews

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    2.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Farid Virani
    237 Ratings

    389 Employee Reviews

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    Pros

    • "Great pay once you got into management" (in 15 reviews)

    • "The money is great and they try to put out a very positive work environment" (in 12 reviews)

    Cons

    • "Upper management doesn’t care about the little guy, incredibly pompous" (in 52 reviews)

    • "You will need to focus on maintaining a healthy work life balance" (in 18 reviews)

    More Pros and Cons

    1. "My review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Representative in Montgomery, AL
      Current Employee - Sales Representative in Montgomery, AL
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Prime Communications full-time (Less than a year)

      Pros

      Great payment plan and coworker relationships.

      Cons

      Strict on clocking in and out

    2. "Okay job if you like sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Prime Communications full-time

      Pros

      If you know your good at sales then this is the job for you
      Nice commission check

      Cons

      Hourly is not that great
      Have to deal with customers that try to get over on you

    3. "Challenging and rewarding"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Store Manager in Northport, AL
      Former Employee - Retail Store Manager in Northport, AL
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at Prime Communications full-time (More than 3 years)

      Pros

      Plenty of movement within the company
      Great pay once you got into management
      Ability to create your own business with customers

      Cons

      Work life balance a bit to be desired once you moved up
      Benefits were pretty expensive
      At times it was about who you know not what you know
      Weak district managers who were not as honest as they portrayed.

      Advice to Management

      Listen to the front lines more. Be willing to take criticism for growth of the company and to better yourself. Be more diligent in who you put in at district managers. They speak volumes in their actions

    4. "Not a great place to work but has some benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Sales Consultant
      Current Employee - Retail Sales Consultant

      I have been working at Prime Communications full-time (More than 3 years)

      Pros

      Good benefits
      Potential to make decent money

      Cons

      ZERO work life balance, management expects you to bend your life around their constantly changing schedule. They will change your schedule without asking and expect you to work it. The managers encourage and expect you to commit fraud to meet your metrics.

    5. "Such a supportive company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Representative in Lexington-Fayette, KY
      Current Employee - Sales Representative in Lexington-Fayette, KY
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Prime Communications full-time (Less than a year)

      Pros

      the supportive nature of the company and your managers will make you feel like you are an important part of something bigger.

      Cons

      The only downside, that isn't even a downside, is that I've found I'm missing the work/life balance a bit ONLY because I love my job so much.

      Advice to Management

      Keep it up, it's been great so far!

    6. Helpful (1)

      "RSC"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Prime Communications full-time

      Pros

      If you live within 10 miles its an ok job

      Cons

      All of management sucks and everyone tells you something different

    7. "Retail store manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Store Manager
      Former Employee - Retail Store Manager
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Prime Communications full-time (More than 5 years)

      Pros

      Discounted phone plans
      401k
      Relaxed work environment

      Cons

      Poor managemnet
      Revolving pay scale
      Small commissions
      High churn

    8. Helpful (1)

      "Wouldn't recommend"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - AT&T Retail Sales Consultant in Albany, NY
      Former Employee - AT&T Retail Sales Consultant in Albany, NY
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Prime Communications full-time (Less than a year)

      Pros

      Decent management but that all depends on the store. Advancement is there but not worth the $2 raise

      Cons

      Hourly pay is okish, commission pay out sucks and changes constantly and not for the better.
      Rumors spread faster flies in a swamp.
      No one knows the correct answer so they make one up.
      Corporate doesn't answer you (unless you email 3 different people )
      You get ridiculed for not selling direct TV to every customer even if they already have it

      Advice to Management

      Provide employees a better working environment

    9. "From bad to even more bad."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - RSC in Nashville, TN
      Former Employee - RSC in Nashville, TN
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Prime Communications full-time (Less than a year)

      Pros

      The best thing I can say about this place, is that it's a job and they will in fact give you money for all of your time.

      Cons

      ZERO work/life balance, training is non existent, over promise and under deliver, zero empowerment, it's ONLY about your metrics

      Advice to Management

      Stop treating people like they are idiots. People can see through the smoke and mirrors, and know more than what you are letting on. Grossly over exaggerating potential earnings to new hires with zero experience is wrong and is causing more turnover than you would like to admit. Let your managers do their jobs and stop handcuffing them for asinine reasons.

      I used to love the job, but it has become barren soulless factory for sadness at this point. I'm thrilled that I'm out of that company and the people who are running it, as I don't feel like a shady used car salesperson every day, while getting cutting my earnings to that of a fast food employee.

    10. "Encouraged to commit fraud to hit goals"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - RSC in Indianapolis, IN
      Current Employee - RSC in Indianapolis, IN
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Prime Communications full-time (More than a year)

      Pros

      Co workers have always been nice and for the most part relatable to.
      If you are in a high traffic store you can do well for what the pay is.

      Cons

      Little opportunity to advance unless someone steps down, quits, or you move to a different state.
      Upper management recommendeds doing fraud to hit goals and they aren’t afraid to explain how you should pitch it to make the customer think it’s a deal.
      Encouraged to offer bill credits to get extra opps out or set up fake Cru (company accounts) for regular consumers to hit goals.
      Always some type of issue with the computers software that makes your job harder, programs have issues, internet goes down. Nothing ever works like it should.

      Advice to Management

      I hope AT&T catches on to how you’re having your reps spend their credits to give to customers.

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