Prime Communications Reviews in Sugar Land, TX | Glassdoor

Prime Communications Sugar Land Reviews

Updated November 22, 2016
9 reviews

Filter

Filter

Sugar Land, TX

4.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Farid Virani
9 Ratings

9 Employee Reviews

Sort: Popular Rating Date

Pros
  • The work/life balance is good and the company culture is really great, offering volunteering options, group outings, etc (in 5 reviews)

  • Easy job depending on what store you get fun Co workers (in 8 reviews)

Cons
  • There needs to be a better communication between upper management and the store itself to agree on a reasonable sales quota for the store (in 37 reviews)

  • Work life balance has been an issue in the past but several recent company initiatives seem to be rectifying that (in 12 reviews)

More Pros and Cons

  1. "Great Company, Great People!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Sugar Land, TX
    Current Employee - Marketing Manager in Sugar Land, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prime Communications (Less than a year)

    Pros

    I love working in the corporate office! You're surrounded by highly talented and smart individuals who constantly push you to be better and challenge yourself. The work/life balance is good and the company culture is really great, offering volunteering options, group outings, etc. I truly enjoy working for Prime.

    Cons

    There are no downsides!


  2. Helpful (3)

    "Stay Away From This Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sugar Land, TX
    Former Employee - Anonymous Employee in Sugar Land, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Prime Communications (More than a year)

    Pros

    It is a means to earn a paycheck until you can find other employment. Great commute if you live in the suburbans of southwest Houston.

    Cons

    High turnover, not enough diversity (particularly in management positions). Company does not value their employees.

    Advice to Management

    Invest in the training and development of your employees. Leadership only concern is making sure that have a big quarterly bonus payout in their pockets. Could care less about their employees.


  3. Helpful (6)

    "Working for Prime Communications was an opportunity to learn how NOT to run a business."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Analyst in Sugar Land, TX
    Former Employee - Loss Prevention Analyst in Sugar Land, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Prime Communications full-time (More than a year)

    Pros

    This company is very willing to promote from within and the salary for the corporate office in Sugar Land is definitely decent for living in the Houston, TX area, especially since they require no real education or background to perform the tasks at hand. The staff was filled with really great people who genuinely cared about helping out the sales field.

    Cons

    From starting at the bottom in the sales field, my experience with Prime has pretty much been negative from the beginning. The sales field pay is terrible, and commission is hard to earn unless you are lucky enough to land a location with great traffic. Operational standards don't exist, and upper management wonders why internal theft and time clock fraud actually happen. Sales leadership actually has their staff clock out and continue to work for free once they come close to overtime. The turnover rate of the field is literally 90%, coming from CFO of the company. And once I received a position at the company's corporate office it became very evident how morally corrupt this company really is. Upper management had no soul when it came to firing innocent people. If a store got broken in to or robbed at gun point they would fire the manager or the whole staff. I was actually told to blame an armed robbery on the the staff member present at the time. They don't even provide counselling for their staff after armed robberies! And the internal favoritism is vomit-inducing. Owners hire a lot of unqualified family members who would rather spend their days gossiping about the rest of the staff, causing unnecessary drama and stress. And, instead of firing these unqualified individuals they constantly put them in charge of different departments they know nothing about and run them into ground. Oh, and if you bring any of this to the attention of HR or their respective superior you immediately become the person at fault. If you submit a formal letter of complaint you with subsequently be punished. Annual reviews are a complete joke where you are actually told to rate yourself poorly. Ultimately, my experience at Prime Communications was a great life lesson on how a terrible business continues to ruin their employees lives.

    Advice to Management

    Don't wait for good people to leave before making essential leadership changes. Listen to your staff when they come to you with critical workplace issues, instead of berating them for standing up for themselves. Treat your staff with dignity and respect and maybe the turnover rate wouldn't be so high for a company that seems relatively successful.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sugar Land, TX
    Current Employee - Anonymous Employee in Sugar Land, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prime Communications full-time (Less than a year)

    Pros

    Huge opportunities for company growth; Job advancement always available; Family atmosphere; Strong leadership team; Great benefits; Positive office culture; Fluid work schedule; Understanding and responsive management team; Company loyalty evident!

    Cons

    Corporate office location could be a little far depending on residence, but hardly a concern for most!

    Advice to Management

    Keep up the great work and we thank you for all that you do!

    Prime Communications Response

    Aug 8, 2014 – Onboarding Manager

    Thanks for your review. We appreciate your feedback.


  6. "Great Company and Always room to grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payable in Sugar Land, TX
    Current Employee - Accounts Payable in Sugar Land, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prime Communications full-time (More than 10 years)

    Pros

    You can work your way up if you are a hard worker.. I started as an employee and moved all the way up to several different positions in the Home Office. And the owner truly cares about his employees. When I hear people complain about what they do for a living I can’t help but grin because I am one of the few lucky ones that can say I have a job that I look forward to going to everyday.

    Cons

    Fast growing company and you must be able to adapt to change as this company is always growing. I think most of the people who do not grow and leave the company have a hard time dealing with change. I really don’t have any Cons.

    Advice to Management

    Keep showing how much you care about your employees.

    Prime Communications Response

    Jul 18, 2014 – Onboarding Manager

    Thanks for your review. We appreciate your feedback.


  7. "My coworkers are such a joy to work with, that we maintain a great relationship in and out of work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sugar Land, TX
    Current Employee - Anonymous Employee in Sugar Land, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prime Communications full-time

    Pros

    Employees are really valued here, whether it be in the corporate office or out in the field.

    Cons

    Not the most exciting, but you cant expect much more from a desk job. Raises should be much better.

    Advice to Management

    Please work to get us better raises, and its ok to takle us out on lunches once in a while!!!!!!!!!

    Prime Communications Response

    Jun 26, 2014 – Onboarding Manager

    Thanks for your review


  8. Helpful (1)

    "Uninspired and negative corporate culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sugar Land, TX
    Current Employee - Anonymous Employee in Sugar Land, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Prime Communications full-time

    Pros

    Work is easy and as long as your actions are recorded in writing by you, you will get through the day. Annual review means as long as you meet minimum requirements for job, you will receive a raise.

    Cons

    Management is flaky, decisions are made with little to no thought regarding business logic or financial consequences. The 'prime' skill middle and upper management possess is that of passing the buck. Everyone is willing to blame one another for incidents and mistakes, but no one is willing to find a solution. Also, all departments are not kept at same expectations or levels... favoritism runs deep.

    Advice to Management

    1. Stop putting the sales field on a pedestal -- they are costing you money and corporate talent!
    2. If you have an Annual review, make it more beneficial than a superficial circus act... reviews should give employees genuine feedback regarding their work, not be a general 'good job' for all when there are clear work discrepancies.
    3. If you want talented individuals to remain at Prime, provide career opportunities and benefits worthy of their time and skills. If you don't value their time, they will look elsewhere.


  9. Helpful (2)

    "A Career Stepping Stone Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in Sugar Land, TX
    Former Employee - Employee in Sugar Land, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Prime Communications full-time (More than a year)

    Pros

    Prime is a great place for someone who is new in their career field, whether it be sales, HR, IT, supply or whatever.

    Cons

    Pay is below industry standards. Lots of corruption at the corporate level, bending rules to make the quick buck. A lot of racial discrimination, if you are not Arabic, Middle Eastern or from India, your job will always be on the line. Personal friends and family members are hired and kept on, regardless of skills or work ethic.

    Policies change almost every week and the field/corporate are expected to shift gears at the drop of the hat. There is very little communication and/or facilitation between the field and corporate, resulting in lost revenue, missing supplies or any other negative.

    There is a constant shift of executive level employees, new people coming in, regions shifting to different leadership. This causes a ton of problems for the field level stores.

    Advice to Management

    Either have a 100% company audit from an independent member or close the doors. This company is nothing but bad news as long as you continue to be corrupt and discriminatory.


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sugar Land, TX
    Current Employee - Anonymous Employee in Sugar Land, TX
    Recommends
    Approves of CEO

    Pros

    Fair company, great room for advancement IF you make the effort, whether it be in sales, management, or home office.

    Cons

    Pay scale is less than other companies, and although company is still growing, health benefit costs are high. Work load can be stressful in the sales field because of the retail nature of the business.

    Advice to Management

    Training to improve those that are worth training. Employees give a lot to keep this company running, it's time to give back and show appreciation. The sales field is what keeps the ball rolling, and they are the under appreciated.

    Prime Communications Response

    Jun 26, 2014 – Onboarding Manager

    Thank you for your review



Showing 9 of 257 reviews
Reset Filters