Prime Therapeutics Reviews | Glassdoor

Prime Therapeutics Reviews

Updated July 14, 2017
298 reviews

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2.9
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James DuCharme
71 Ratings

298 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (2)

    "I have more downs than ups. I was passed over for promotion due to favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services Supervisor in Irving, TX
    Current Employee - Member Services Supervisor in Irving, TX
    Positive Outlook
    Approves of CEO

    I have been working at Prime Therapeutics full-time (More than 10 years)

    Pros

    It is a fast growing business and very stable. They try to keep their employees with the recent departmental reshuffle. Even those employees who did not perform well are able to transition over.

    Cons

    I am expected to do a lot with little recognition and promotion. I was prepared to move into the manager role in light of the company's growth. But now that the moment has arrived, I have been passed over for the second time in the company. My senior leadership only prefers to hire their friends whom they know and worked with before.

    Advice to Management

    They must promote from within especially good and loyal employees who have been with them more than 10 years


  2. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Irving, TX
    Former Employee - Certified Pharmacy Technician in Irving, TX
    Recommends
    Approves of CEO

    I worked at Prime Therapeutics full-time (More than a year)

    Pros

    Regular hours, excellent training, plenty of opportunity for advancement, and frequent employee engagement events.

    Cons

    All work passes through various departments who are not always aware of how their job impacts or is impacted by the other departments.

    Advice to Management

    Continue improving transparency between departments and working on programs to better train each area in how best to ensure they don't inadvertently create issues for others.

  3. Helpful (4)

    "Dysfunctional Corporate Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in Minneapolis, MN
    Former Employee - N/A in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Prime Therapeutics full-time (More than 3 years)

    Pros

    There are some great people working there if you can find them. A steady paycheck.

    Cons

    Felt alot like High School. Favoritism. Very cliquey. Metrics are the most important thing. People are a commodity.Human Resources is a joke.

    Advice to Management

    Get over yourself. Maybe take some leadership training. Try truly valuing all employees not just the ones that kiss butt.


  4. Helpful (3)

    "Nepotism in the ranks, inability to create collaboration, leadership oblivious to their faults"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Bloomington, MN
    Former Employee - Director in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Prime Therapeutics full-time (More than a year)

    Pros

    Genuinely nice people nice people in the Sr director and below ranks. Work life balance is great because management doesn't expect you to do anything more than you are asked.

    Cons

    Nepotism by senior leadership related to promotions and engaging in turf wars. Smaller leadership group doesn't translate into a more agile, accountable or collaborative effort.

    Advice to Management

    Get unqualified people out of leadership, build out proper roles and responsibilities and development plans for grooming leadership.


  5. "Crisis Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in Irving, TX
    Current Employee - Call Center Agent in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Prime Therapeutics full-time (More than 3 years)

    Pros

    Can't think of a single Pro

    Cons

    Total chaos. Every day they take more away from us. They take away our chairs when we go home at night! We can't even have a picture of our familiy on our desks or eat at our desks. what kind of place so cold you can't even have a picture on your desk? leadership keep talking about everything is positive and growth but ain't nobody seem positive around here to me

    Advice to Management

    stop with all of the changes and moving and negativity and treat us like we are human beings


  6. Helpful (1)

    "Please Read The Reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Irving, TX
    Former Employee - Member Service Representative in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Prime Therapeutics full-time (More than a year)

    Pros

    Insurance is the only thing that's great

    Cons

    This job only cares about the people they serve and not the employees that serves the people . You are literally a slave . You can't take off for vacation here and spend time for yourself because the block all the days months ahead of time ! You have to kiss behind and be fake and smile when your really unhappy . There's no open door policy , anything you say or do will ethier get you fired or written up . The calls are back to back with you catching your breathe , you put your phone in wrap up to catch your breath for fresh air they kick you out and basically force you to take the calls . The turn over rate is so horrible . This company can not keep nobody . I hope Walgreens understand and deal with the mistake they have gotten thereself in . No one at this company love this job . We put our fake face on until we apply for something wayyyyy better . 15.00 is not worth the stress , the lies , the broken promises and the slavery ways . Far as if you stay longer will give you chicken or pizza !

    Advice to Management

    Nothing will changed don't even waste your time !


  7. "Up and Up"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Prime Therapeutics full-time (More than 8 years)

    Pros

    transparent, culture, driven, unlike no other, people

    Cons

    growing pains, location, systems, culture, behind in times

  8. Helpful (3)

    "Highly Political and Unstable Leadership at the Top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Prime Therapeutics full-time (More than 3 years)

    Pros

    The people who work at the front lines really care about their roles and do their best, even given bad tools and outdated systems, to perform their duties.

    Cons

    Technology is outdated. The company is mired in bureaucracy and political in-fighting. The project life cycle is insane. Projects get spun up and then killed. Repeat annually.

    Advice to Management

    Take an honest look at how much churn happens in leadership and take a hard look at how much wasted effort occurs fighting the bureaucracy and the bad technology.


  9. Helpful (3)

    "IT Security Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Engineer in Eagan, MN
    Former Employee - Security Engineer in Eagan, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Prime Therapeutics full-time (More than 10 years)

    Pros

    Great location if you are south of the river.

    Cons

    Organization lacks direction, weak management, HR is a joke and does nothing! Double standard.

    Advice to Management

    Be proactive to the employee surveys. Be open to a better way of doing things!


  10. Helpful (1)

    "Pharma member services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy in Orlando, FL
    Former Employee - Pharmacy in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Prime Therapeutics full-time (More than 3 years)

    Pros

    Decent pay an opportunity for overtime

    Cons

    Supervisor is clueless but being friends with people in high places goes along way. Bad company culture

    Advice to Management

    Hire better management


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