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Prime Employee Reviews about "dispatch"

Updated Jul 25, 2021

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Found 70 of over 510 reviews

3.9
80%
Recommend to a Friend
91%
Approve of CEO
Prime President Robert E. Low
Robert E. Low
283 Ratings

Top Review Highlights by Sentiment

Pros
  • "Traveling to different states and the pay is good(in 53 reviews)
  • "Great training for Cdl and I'm almost finished my over the road training which has been great also.(in 27 reviews)
  • "I made good money and averaged $1200.00 a week as lease operator.(in 19 reviews)
  • "People are friendly(in 17 reviews)
  • "Good training program for all(in 15 reviews)
Cons
  • "hours were long and sometimes demanding(in 10 reviews)
  • "Long time away from home(in 7 reviews)
  • "Good and bad fleet managers; Hard to change if its a bad one; Night dispatch is a complete joke, moneys could do a better job; Company driving position is also crap; So unless you want to risk your life all the time and live in your truck, this is not the company for you.(in 5 reviews)
  • "Management” is filled with people who love exerting what little “power” they have.(in 5 reviews)
  • "Long Hours/High Stress/Minimal Time Off(in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "dispatch"

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  1. 5.0
    Current Employee

    Good start in industry

    Jul 25, 2021 - Class A Truck Driver in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training 72% of linehaul-as a lease driver Learn how to be an owner operator Good equipment

    Cons

    Can't pick own loads Dispatcher can make or break you

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  2. 4.0
    Current Employee, less than 1 year

    Great place to get started

    Jun 9, 2021 - Lease Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great amenities and the people on the yard are amazing. I personally had an amazing trainer!

    Cons

    Your livelihood depends on your Dispatcher and the relationship you have with them. Hope it's a good one.

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  3. 3.0
    Current Employee, more than 3 years

    Great start but pay isn't competitive after a year experience

    Mar 28, 2021 - Class A Truck Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If your looking to get your CDL this is the place you want to come. Great training facilities and the staff there is plenty nice and for your first year of experience with a CDL no other company will pay you more but after a year of experience there about 100 other companies will offer better pay.

    Cons

    Pay, If you don't the lease which I don't recommend unless you want to become a trainer you will have a truck with a 900 plus payment a week and the freight your running will be super cheap. I've heard dispatchers say they am for 1.34 a mile for the month which is definitely not decent when you have a truck that's 3600$ bucks a week and your pulling cheap freight. Just go company and get your experience and then move on

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    1 person found this review helpful
  4. 5.0
    Current Employee, more than 3 years

    Amazing employer all the way around

    Jun 1, 2021 - Solo Lease Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1099 contractor where I have control (especially down time) Great miles, paid on ld % New equipment ANAZING dispatcher AMAZING terminals/facilities Is smart business strategy to position our company within the industry creating job security

    Cons

    Time away from family- nature of the job, not the company

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    1 person found this review helpful
  5. 2.0
    Former Employee, less than 1 year

    Amazing food court, low pay, and long hours

    Jun 1, 2021 - Leasing Coordinator in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Campus and food court is awesome. Spa and gym were super nice to have onsite.

    Cons

    Super long hours for low pay. Flat company with no room for growth. Pay system is a made up algorithm that they claim in incentive based but it’s not. You can work as hard as you want in many positions with your pay is tied to company revenue therefore not personally incentive. Other jobs you could make more and their algorithm made more sense, like dispatch. Expect to work 7-5 everyday and good luck actually getting to leave at 5. Since your not salary you also don’t get paid for your lunches.

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  6. 1.0
    Former Employee, less than 1 year

    Horrible

    Jan 23, 2021 - Class A Truck Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None at all, walk away it’s a trap go work for an smaller company they take care of you, treat you like family and pay more

    Cons

    They use a bogus system to determine if we’re safe drivers when in fact we know it’s a bunch of BS. Then when they let you go they make it impossible to get another truck job and expect you to pay for the training still after let you go! They give the better paying loads to there company drivers since they’re paid by the mile not by the load like lease operations. Then they don’t allow OO/LO to make not more the 10k gross a week and purposely screw them by giving them an load they know it would finish out the week with no more then 10k. False promises they tell you it’s not an force dispatch but then you get a phone call from your fleet manager going off wondering why the hell were not accepting the load! There training process is also bs it’s away to put an trainee in someone truck to make someone else money for 6+ months. They say they care about us but they don’t they can give two **cks about you.

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  7. 4.0
    Current Employee, more than 1 year

    3rd Best Company for New Drivers

    Jan 5, 2021 - Truck Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    • Good training program • Make $600/wk during training • Will hire non-CDL drivers • Good office support except for 1 weekend dispatcher, she's the worst • Good fuel discounts

    Cons

    • $0 pay until you get your CDL, they advance you $200/wk for expenses • Below average pay for the industry unless you're a trainer • Semi-forced dispatch for owner operators, if you decline a load you'll be sitting awhile • Rarely get pre-planned so you don't know what you're doing after delivery

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    3 people found this review helpful
  8. 5.0
    Current Employee, more than 1 year

    Good place to get started

    Feb 22, 2021 - Company Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    +Paid CDL training ($700/week) as long as you stay for a year +Plenty of miles +Good pay for a starting company +Dispatch get you home on time when you need it +New equipment +Nice terminals

    Cons

    -Zip code to zip code mileage calculation pays you slightly less miles than you actually drive -Makes you buy your own chains and load locks as a company driver -Trucks are slower than others on the road

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  9. 4.0
    Current Contractor

    Great Starting company

    May 4, 2021 - Lease Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, dispatch works with you, my dispatcher cares

    Cons

    Less hometime, big company, silly issues

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  10. 5.0
    Former Employee, less than 1 year

    Great Company to work for

    Jun 16, 2020 - OTR Truck Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Owner of the company is engaged with his drivers. Even though he's at a stage in life where he can rest and let someone else do the work he is still around the company and his drivers all the time. He appears to be genuinely concerned about his employees.

    Cons

    Being over the road is stressful and dispatchers and admin have never even been in a truck so they have no idea of the stresses and they say stupid stuff that does not help the situation only they show their ignorance and lack of understanding.

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    3 people found this review helpful
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