Princess Cruise Lines Reviews | Glassdoor

Princess Cruise Lines Reviews

Updated Jun 13, 2019

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Found 330 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
70%
Approve of CEO
Princess Cruise Lines CEO  Jan Swartz
Jan Swartz
126 Ratings
  1. "Nice people, could be more diverse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Analyst in Santa Clarita, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Princess Cruise Lines full-time for less than a year

    Pros

    Every other Friday off (in my department), friendly peers and management, spacious parking, located next to a mall, free coffee and tea on every floor, newly established Toastmaster's Club

    Cons

    Minimal meeting spaces, icky filtered water, too much reliance on email for documentation, 401k match not fully vested until some time with the company, sick and vacation hours are accrued from Day 1 not just handed an allotment

    Advice to Management

    Offer exercise incentives, build open meeting spaces (couches), listen to the data/market, get internet on all the ships, focus on younger people/new to cruise, ban smoking in ships

    Princess Cruise Lines2019-06-14
  2. "Rating"

    StarStarStarStarStar
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at Princess Cruise Lines full-time for more than 3 years

    Pros

    Good benefits. Great community involvement

    Cons

    Difficult advancing and pay increases are limited

    Princess Cruise Lines2019-06-10
  3. "The craziest summer of your life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter in Trapper Creek, AK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Princess Cruise Lines full-time for less than a year

    Pros

    You can make awesome tips in Alaska.

    Cons

    All of the employees including most of the management party all night long creating an interesting work and unprofessional environment.

    Advice to Management

    The management picks favorites which i know is hard to avoid. Maybe just don't make it so obvious.

    Princess Cruise Lines2019-06-08
  4. "Full Stack Web Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Full Stack Web Developer in Sydney

    I worked at Princess Cruise Lines full-time for less than a year

    Pros

    Great working experience with new technologies

    Cons

    Lots of work pressure and given 30 mins lunch time which should have at desk itself.

    Princess Cruise Lines2019-05-20
  5. "It was fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Princess Cruise Lines full-time for less than a year

    Pros

    The job was really easy.

    Cons

    Boring, endless calls, obnoxious entitled customers, outdated software

    Princess Cruise Lines2019-05-17
  6. "Too many hours no benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Princess Cruise Lines full-time for more than 3 years

    Pros

    You get to travel IF you get time off

    Cons

    No much time off, working extra hours with no payment, cultural e working environment is horrible

    Advice to Management

    You need to have a look at management onboard is horrible

    Princess Cruise Lines2019-04-25
  7. "Youth Counsellor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Youth Counsellor 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Princess Cruise Lines full-time for less than a year

    Pros

    Made some great international friends and got to visit 21 countries. I think good for a one off contract/experience but not a career.

    Cons

    You will be made to do more than just work with the kids (I never realised this) so unless you are a real team player, don't bother. E.g. Help cruise staff out, De-embarkation day help, help sort crew mail. You can't say no, you just have to do it. Very annoying when you are looking forward to a few hours off and then get given something to do. Have to be willing to accept whatever is thrown at you. I was 5 months...

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    Advice to Management

    Stop getting the youth girls to run around and do all the annoying chores around the ship.

    Princess Cruise Lines2019-04-19
  8. "Creative Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shipboard Accounting & AP Processor in Valencia, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Princess Cruise Lines full-time for more than a year

    Pros

    early work schedule, 9/80, benefits, lots of free food, GREAT free coffee machines, cool non-work related activities, some cool people to work with.

    Cons

    "PCLs way of GAAP" not to what you've invested your entire education and experience. They don't care to know the proper way of handling an Accounting Department. Their system is based on finding reasons to prove why you're not a good fit, designed to claim you're not catching on, or receive a well-deserved advancement.

    Advice to Management

    Not that you're going to consider it, BUT! If you're going to re-invent the historical nature of Accounting to meet your needs, to cover the incompetency of your friends in poor leadership, and to protect your "favorites"; hire entry-level personnel at minimum wage, mold them to "PCLs creative way of Accounting" and keep them forever. Do not waste the time of well-versed EXCELLENT Accounting experience. For training...

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    Princess Cruise Lines2019-04-12
  9. Helpful (2)

    "JOB DESCRIPTION NOT ACCURATE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative & Compliance Coordinator in Santa Clarita, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Princess Cruise Lines full-time for more than a year

    Pros

    The Company overall has many events (lunches, holiday parties, and promotions celebrations) to keep the work days a little more interesting and depending on who you work for the days can be micromanaged or be by the honor system. The Admin & Compliance Team works with the Accounting team from Supply Chain. meaning that although you are an administrator you will be doing accounting but not making the salary.

    Cons

    Admin & Compliance Team works with the Accounting team from Supply Chain. meaning that although you are an administrator you will be doing accounting but not making the salary. The Admin team always gets the short stick and promotions aren't frequent nor are pay raises. This team is constantly having team members leave at least every 6 months due to responsibility given but pay not changing, as well as to leaders...

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    Princess Cruise Lines2019-04-11
  10. "Work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Princess Cruise Lines full-time for more than 5 years

    Pros

    Cruise benefits, you get to work from home.

    Cons

    Calls are nonstop.

    Princess Cruise Lines2019-04-05
Found 330 reviews