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ProMedica Senior Care

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ProMedica Senior Care

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ProMedica Senior Care Reviews

3.3
49% Recommend to a Friend
46% Approve of CEO
3.3
49%
Recommend to a Friend
46%
Approve of CEO
ProMedica Senior Care President and Chief Executive Officer Arturo Polizzi  (no image)
Arturo Polizzi
30 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The staff is friendly and helpful(in 97 reviews)
  • "Good benefits but there were ALOT of ups and downs.(in 80 reviews)
  • "Some great coworkers but felt bad for how hard they worked and how underpaid they were with thier loyalty.(in 57 reviews)
  • "great people staff are great(in 54 reviews)
  • "It is a clean facility.(in 32 reviews)
Cons

Ratings by Demographics

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Found 1,965 of over 2K reviews

Updated Sep 12, 2023

    1. 5.0
      Aug 17, 2023
      Food Service Coordinator
      Current Employee, more than 5 years
      Fort Myers, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They help with all levels of education

      Cons

      It’s a 3 person department and we work all day alone

      1. 1.0
        Sep 5, 2023
        Administrative Support
        Current Employee
        Sarasota, FL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        None, nothing good has come out of this buy-out. Aston Healthcare bought the Promedica buildings in Sarasota Fl.

        Cons

        New company came in with unrealistic expectations. All we hear is "The expectation is". No matter what department you are in or your title. In the short 3 months Aston Healthcare has taken over, we have lost our Administrator, DON, Directors of Dietary, Maintenance, Activities, Medical Records, Unit managers, Business Office, Housekeeping and cooks. They came in stating they would fix the issues in the building, we had no hot water for 3.5 weeks, no AC on half of the building, the roofs leaks when it rains, the wallpaper is torn off the walls, the carpet is stained beyond redemption, no ice machines working on units, 75% of staff are agency and care is beyond bad. Stay far away from this company Aston Healthcare for employment or residence for a loved one.

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        1. 2.0
          Aug 16, 2023
          Team Coordinator
          Former Employee, more than 1 year
          Grand Rapids, MI
          Recommend
          CEO Approval
          Business Outlook

          Pros

          I might be in a negative head space, but I cant think of any pros. I guess the experience is a bonus.

          Cons

          People are unprofessional. You take a course where you learn about work place violence and how it can be verbally--not just physically. Working here, I've been verbally abused, belittled, and dismissed. You're expected to go above and beyond and management does not help. The work load is supposed to be split up between office manager and TC if there is only one, and that's now how it goes at all.

          1. 3.0
            Sep 12, 2023
            Occupational Therapist
            Former Employee
            Decatur, GA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great working environment, holiday pay

            Cons

            Lower pay than other companies offer

            1. 1.0
              Aug 20, 2023
              Memory Care Advisor-Director of Sales
              Former Employee, less than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I believe my work location provided generally good care to the residents, but I have heard horror stories about other locations

              Cons

              *Company's actions are dictated only by the bottom line, not care of residents; *management staff are TERRIFIED of corporate which influences their decision-making towards the unethical; *the interview process is intentionally misleading; *the business model is outdated with a used car salesman's mentality; *written policies and unwritten processes are heavily skewed to benefit the company with no attempt to treat employees fairly; *staggering turnover rate with many vacancies and short tenures at site management level positions; *no work-life balance; they consider 1 week vacation a "generous" time-off benefit; *supervisors begin calling at 6am daily and often continue for 12-14 hours, including weekends; *the company is so shady you have to read all the fine print and ask for written confirmation of unwritten procedures

              2
              1. 4.0
                Aug 28, 2023
                Program Assistant
                Former Employee, more than 3 years
                Pikesville, MD
                Recommend
                CEO Approval
                Business Outlook

                Pros

                you get to know the residents and spend quality time with them

                Cons

                understaffed so you can get overwhelmed with duties outside of your job description

                1. 2.0
                  Sep 5, 2023
                  Certified Nursing Assistant CNA
                  Former Employee
                  Voorhees, NJ
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The pay is very ok.

                  Cons

                  Aides come in whenever they feel like it

                  1. 5.0
                    Aug 2, 2023
                    Admissions Coordinator
                    Current Employee, more than 10 years
                    Walnut Creek, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    I love the people I work with; people get into healthcare because they care and want to help patients. Working in healthcare is very fulfilling on a soul level. I have had multiple opportunities to learn new skills and programs here. Decent health insurances/benefits and paid vacations.

                    Cons

                    Opportunities for upward growth currently limited d/t Covid changing the industry. Possibly more opportunities in the future when the industry stabilizes.

                    1. 4.0
                      Aug 28, 2023
                      Registered Nurse
                      Current Employee
                      Walnut Creek, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Employees are nice and professional

                      Cons

                      Under staffed often times but management are doing its best to find a reliever

                      1. 2.0
                        Mar 6, 2023
                        Anonymous Employee
                        Current Employee, more than 3 years
                        Walnut Creek, CA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Good benefits and good pay. Like with any workplace, you have people that you get along with but that's just life. The company didn't create people. They just happen to be there.

                        Cons

                        Toxic work environment, lack of leadership, no opportunity for growth; therapy department only cares about productivity; the company is not patient-centered, lack of staff appreciation, co-workers who are out of line or misinformed. The administration is not good. HIGH turnover rate. So many great staff members have left or plan on leaving, and very little is being done to retain individuals.

                        2
                      Viewing 1 - 10 of 1,965 Reviews
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                      ProMedica Senior Care Reviews FAQs

                      ProMedica Senior Care has an overall rating of 3.3 out of 5, based on over 2,019 reviews left anonymously by employees. 49% of employees would recommend working at ProMedica Senior Care to a friend and 38% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, ProMedica Senior Care employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ProMedica Senior Care. This rating has improved by 4% over the last 12 months.

                      49% of ProMedica Senior Care employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ProMedica Senior Care 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at ProMedica Senior Care to be career development, benefits, coworkers and the cons to be culture, compensation, management.

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                      Administrative Assistant

                      Gave two interviews recently and got a feedback that I wasn’t able to explain my role as effectively, because of which I won’t be able to transition as fast into a fast-paced environment. I have worked in one small firm and one small-mid firm, and I personally feel I am ready to take up more responsibilities and move to a bigger firm for more exposure. Not sure how else I can explain my roles effectively, even after walking them through everything, how am I supposed to utilise this feedback?

                      4
                      1 Comment

                      Generalist

                      Im really interested in applying for Walmart but I'm not interested in the bs that comes along with it. Especially when nowadays the difference between poverty & not living on the streets is a full-time job (If you're lucky) 🥴🥴

                      3
                      7 Comments

                      Reviews by Job Title

                      • CNA(107)
                      • Certified Nursing Assistant CNA(80)
                      • Registered Nurse(78)
                      • Licensed Practical Nurse(55)
                      • Certified Nursing Assistant(37)

                      ProMedica Senior Care Photos

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                      ProMedica Senior Care photo of: HCR ManorCare goes red on National Wear Red Day to help raise awareness for women's heart disease
                      ProMedica Senior Care photo of: Heartland Health Care Center - Sterling Heights on the opening of their brand new building
                      ProMedica Senior Care photo of: National Wear Red Day 2016
                      ProMedica Senior Care photo of: Received a Five Star rating from Centers for Medicare &amp; Medicaid Services (CMS)!
                      ProMedica Senior Care photo of: Staff participating in the American Heart Association&#039;s Philadelphia Heart Walk
                      ProMedica Senior Care photo of: Collecting 100&#039;s of new gloves to donate to Toledo Loves Gloves
                      ProMedica Senior Care photo of: Assistant dogs join the office to help patients
                      See All Photos

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                      Glassdoor has 2,019 ProMedica Senior Care reviews submitted anonymously by ProMedica Senior Care employees. Read employee reviews and ratings on Glassdoor to decide if ProMedica Senior Care is right for you.