ProTransport-1 Reviews | Glassdoor

ProTransport-1 Reviews

Updated May 18, 2017
44 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Elena Whorton
17 Ratings

44 Employee Reviews

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  1. "billing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Receivable in Cotati, CA
    Former Employee - Account Receivable in Cotati, CA
    Recommends
    Approves of CEO

    I worked at ProTransport-1 full-time (More than a year)

    Pros

    Free lunches- nice people to work with-

    Cons

    Sometimes I didn't know what I should be doing. I wanted to be busy.

    Advice to Management

    Have a trainer. And a program to go through.


  2. "AR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Cotati, CA
    Former Employee - Manager in Cotati, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ProTransport-1 full-time (More than 8 years)

    Pros

    Once was a great place to work at

    Cons

    Lost its vision and its soul. Its sad to see it fall apart the way it has

    Advice to Management

    to late for advice

  3. "Great coworkers, poorly run company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Cotati, CA
    Current Employee - Dispatcher in Cotati, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at ProTransport-1 full-time (More than a year)

    Pros

    Good coworkers to commiserate with. Starting pay ~$16/hour. Fairly easy to learn how to do the job.

    Cons

    The company feels like it's being run into the ground. It's almost guaranteed they'll lose contracts with hospitals around the bay area if staffing levels don't increase. Don't have the ambulance resources necessary to satisfy the big contracts, which makes everyone stressed out. Quite a number of recent layoffs. Both of the founding members of the company have left within the last year.

    Advice to Management

    Having the EMT/Paramedic resources available to actually run the requested transports would go a LONG way to making everything less stressful. Having enough people to take phone calls and monitor trip requests online would do the same.


  4. "EMT-B"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B in Sacramento, CA
    Former Employee - EMT-B in Sacramento, CA
    Negative Outlook
    No opinion of CEO

    I worked at ProTransport-1 full-time (More than a year)

    Pros

    Good pay for typical EMT pay
    Varied work locations
    Friendly Co-workers
    Opportunity for good calls

    Cons

    Incontinent management
    Constant clashing with the scheduling department
    Lack of training in all areas of the company
    Lack of transparency
    Favoritism of anyone above entry level

    Advice to Management

    Communicate and get on the same page, put more effort into training, be more transparent


  5. "EMT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B in San Francisco, CA
    Current Employee - EMT-B in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at ProTransport-1 full-time (More than a year)

    Pros

    Flexible hours and great location

    Cons

    Low pay and low call volume


  6. "EMT-B"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B in Modesto, CA
    Current Employee - EMT-B in Modesto, CA
    Recommends
    Positive Outlook

    I have been working at ProTransport-1 full-time

    Pros

    Great place to work, staff are friendly, and competitive pay. Management is available anytime for help.

    Cons

    Downing shifts can be annoying


  7. "Money-driven company; no respect for employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCT RN in San Jose, CA
    Former Employee - CCT RN in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Overall, the EMT's at Protransport are fabulous. Hard-working, dedicated and helpful. I worked at a CCT RN and travelled all around California to work with different crews. The ambulances are kept running in good form and maintenance is good.

    Cons

    The company on a whole is a horrible company. They tell you this beautiful story of how they started from scratch and cared about people. Not the case anymore. They are truly money driven. They overwork the staff; have no respect for people's schedules; do not honor vacation time; require overtime every shift. They change the EMT's schedules so they don't have to pay overtime. The nurses drive around in different "Fly Cars" with equipment and work with different crews with every call. They are 12 hour shifts and usually end up being 16 hour shifts. I averaged driving 250 to 400 miles a shift, plus did calls on ambulances between these drives.

    Advice to Management

    These people don't care. It's pointless to add anything here.

  8. "CCT Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCT RN I in Sacramento, CA
    Current Employee - CCT RN I in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ProTransport-1 full-time (More than a year)

    Pros

    I love the autonomy compared to being a hospital like I have been for so long. The crews I get to work with are very helpful, and I am able to meet new people constantly. Growing very quickly!! Great pay, and OT opportunities so I have no cap on my pay.

    Cons

    Growing very quickly, so things are changing. This can be good though, and our pay has increased with the growth. No free lunch like at HQ!

    Advice to Management

    Keep giving us the increases please!


  9. "They are not as they present themselves to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ar Representative in Cotati, CA
    Former Employee - Ar Representative in Cotati, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ProTransport-1 full-time (Less than a year)

    Pros

    Free lunch...that's the only pro..that and nice coworkers that pick up the slack of shotty management

    Cons

    So many! Management in my department anyway didn't care about staff .. you were just anther worker bee who didn't matter and nothing you do is ever good enough. They don't train and the person in the "trainer" position is so unapproachable and talks down to people so often that nobody would go to her ... they tell you they want claims to go out accurately so to make sure the info is all there and correct yet if you don't hit your daily numbers it's a huge deal so clearly they really want quantity over quality. The policies in place for things like sick days etc are ridiculous and treat you as if you are a child .. if you have to call out you are treated as if it's a crime. .. two employees had family members pass away and they were told to bring a note from the hospital to prove that ! Who does and requests such a thing? They will tell you during the hiring that they got voted one of the best places to work... yeah, well that was a few years ago and one time only. Even the few long time employees will say the place has gone downhill and it's obvious that the way management treats people is a big part of their demise.... I was eligible for FMLA leave yet decided to just not return strictly because of how we are treated. Complaining and meeting with HR does nothing since they will always side with management.. sad that they think providing free lunch means it's ok to treat employees like they don't matter.

    Advice to Management

    Upper management needs to evaluate the mid level management and how they treat staff ... listen to the complaints to HR ... reevaluate your policies that are insensitive and treat grown people like children.


  10. "EMT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B in Oakland, CA
    Former Employee - EMT-B in Oakland, CA
    Recommends
    Positive Outlook

    I worked at ProTransport-1 full-time (More than a year)

    Pros

    Relaxed work environment, a nice manager, a lot of freedom on downtime, not to demanding of a job, nice brand new ambulance and a good healthcare system contract.

    Cons

    Not many career opportunities unfortunately . Benefits were not that great either.

    Advice to Management

    Be more strict on employees slacking around and being late to calls.


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