ProTrials Research Reviews | Glassdoor

ProTrials Research Reviews

Updated May 18, 2017
13 reviews

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3.7
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Jodi Andrews
4 Ratings

13 Employee Reviews

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  1. "Come Join Us!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Project Manager
    Current Employee - Clinical Project Manager
    Recommends
    Positive Outlook

    I have been working at ProTrials Research full-time (Less than a year)

    Pros

    One month in and I love it! The best onboarding experience I've ever had! It couldn't have been more ideal.

    Cons

    The hiring process was quite lengthy in nature.


  2. Helpful (1)

    "I like working at ProTrials"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at ProTrials Research full-time

    Pros

    My Line Manager listens to me. They work with me to help if something is a problem. I like the company culture- it feels relaxed, makes me want to work full-strength.

    Cons

    Nothing significant that I can think of.

  3. Helpful (8)

    "Discouraging place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cta in San Jose, CA
    Current Employee - Cta in San Jose, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at ProTrials Research full-time

    Pros

    Some nice, hard working people

    Cons

    All of the negative reviews on this page are absolutely true. Here are some more cons:

    - Things were said during the interview that are untrue (room for growth, office culture, etc.) Confirmed by at least 2 other CTAs.
    - It's apparent that CTAs will never become real CRAs here, which causes a lack of motivation. Only one CTA has become a real CRA in the past 20 years.
    - Management tries to retain CTAs by promoting them to Sr. CTA at 1 year, but the work is the same and there is nothing new to learn.
    - Poor resourcing causes high turnover for CTAs and CRAs. Management doesn't know what to look for when hiring CTAs. People with experience are not going to join ProTrials due to low pay.
    - Absolutely no office culture. Management doesn't seem to understand that office culture is one of the most important factors in retention.
    - Since ProTrials is a private company, there are few opportunities for employees due to lack of money/funding
    - Management will do everything they can to make CTAs bill their hours to the sponsor instead of ProTrials.
    - Conversations are timed if they are not work related. Management tracks time in and time out with the badges they provide to employees. It's obvious that manager(s) make rounds to see if employees are at their desks. This creates a toxic work environment and causes people to become unhappy.

    Advice to Management

    - Management needs to stop treating CTAs like children.
    - Employee reviews should include feedback from people they work with instead of just from PMs. Part of being a good employee is knowing how to work well with others - whether they are under the same sponsor or work on the same study. This may prevent employees from treating their colleagues poorly and will help them work better as a team.
    - Management needs to loosen up and have some fun!

    ProTrials Research Response

    May 23, 2017 – ProTrials Research, Inc.

    We are disappointed to hear about your experience while working at our organization. ProTrials values its employees and opportunities for career growth and development. We have current and ongoing... More


  4. Helpful (1)

    "A Place of Excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in San Jose, CA
    Current Employee - Management in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ProTrials Research full-time (More than 10 years)

    Pros

    values employees, supports work-life balance, strong leadership, positive company culture

    Cons

    company is growing and it will be important to build the infrastructure at the same pace.

    Advice to Management

    Keep up the strong leadership and stay inline with the company core values!


  5. Helpful (5)

    "CRA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ProTrials Research full-time (More than 3 years)

    Pros

    Small company with impressive goals.

    Cons

    Small company with groups of 'clicks' that cover each others errors - including Project managers who do not take responsibility for their own mistakes.
    Line managers do not confirm details before surprising the CRA on their yearly evaluation with details which are not valid - and details are not changed even after proof is provided of errors.

    Company owners will tell you that they want to know when things are amiss in the company. Not true... they tend to defend the 'clicks' although evidence is provided to show that supervisors are not doing their job properly.

    Several employees have departed recently due to the behavior mentioned here.

    Advice to Management

    Stop unethical practices that cover for 'friends'... Operate the company based on the goals that are presented.

    ProTrials Research Response

    Sep 7, 2016 – Director, Human Resources

    We are disappointed to hear about your experience while working at our organization. ProTrials values mutual respect, integrity, and encourages our employees to demonstrate a professional and... More


  6. "Great Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Laid back, good food!!! Energetic team and colleagues. General gret working atmosphere.

    Cons

    Better training structure is vital!


  7. "Clinical Research Associate III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRA III in New York, NY
    Current Employee - CRA III in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very good place to work.

    Cons

    you have to work hard to get promoted

    Advice to Management

    none

  8. Helpful (5)

    "phoney vibe.... too much gossip"

    StarStarStarStarStar
    Former Employee - Clinical Research Assistant
    Former Employee - Clinical Research Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ProTrials Research (Less than a year)

    Pros

    The snacks. That's about it.

    Cons

    If you're not upper mgmt, you will never be heard..oh and they have/had thee WORST benefits.

    Advice to Management

    hire a new crew


  9. "Excellent Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ProTrials stands by its core values. Senior Management promotes a positive, energetic, and learning atmosphere. They greatly value their employees and encourage feedback. I would highly recommend working for this company.

    Cons

    No Cons at this time.

    Advice to Management

    Keep up the good work! :)


  10. Helpful (4)

    "Unprofessional, pretends to listen to your needs, but in reality they don't."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Trial Assistant
    Former Employee - Clinical Trial Assistant
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at ProTrials Research full-time (More than a year)

    Pros

    No pros other than the usual overload of snacks. Some good team members with good experience. Mainly the assistants and CRAs.

    Cons

    Being a team player doesn't always mean the same from upper management. Lead by example. Even when given a professional 2 week notice, their M.O. Is to walk you out on your 1st week.

    Workload tends to be large for some of the assistants. Mentoring program only works if the majority of assistants can stay longer than 1 year.

    Advice to Management

    None. Will not listen anyways.

    ProTrials Research Response

    Apr 10, 2015 – ProTrials Research, Inc.

    ProTrials appreciates your feedback and is committed to continued improvement of our processes.

    Your experience is not the norm or current process for employees who have decided to pursue... More


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