Product Madness Reviews | Glassdoor

Product Madness Reviews

Updated May 7, 2017
21 reviews

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3.7
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Lior Shiff
12 Ratings

21 Employee Reviews

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  1. Helpful (3)

    "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Product Madness full-time (More than a year)

    Pros

    Great opportunity to work in a fun vertical in a fun environment
    Management is very thorough in what they would like to accomplish and trying to succeed
    Most teams and team members get great visibility to senior management when they have done good work
    You get out what you put in. If you want a 9-5 job, you can do that, if you want to go the extra mile you are promoted and given a raise.

    Cons

    Product development is pretty slow
    No free catered lunch, only groceries are brought in weekly
    Product and development team do not communicate well which is important when they are in London.

    Advice to Management

    Work better on turning out products faster - the vertical is competitive and we need to stay nimble.


  2. Helpful (2)

    "Product Madness"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Product Madness full-time (More than a year)

    Pros

    Amazing people to work with in the SF office.
    Snacks (No paid lunches or dinners, only when there are events)
    Great for people who are fresh out of college or are new to the industry.
    9 - 5 job
    Great work life balance unless you are one of the few higher roles.

    Cons

    Management is in London and hard to communicate with.
    Nepotism
    High Turnover rate
    SF office is considered "Entry" level roles.
    They consider all of SF to be "Entry" level and they are giving you the benefit of experience while they pay as low as they possibly can. Title changes does not mean pay increase.
    Must come in at 9-5
    Not much options for senior roles.

    Advice to Management

    Higher pay wages and better benefits. It is hard to compete with other companies when they do not pay their employees fairly and do not offer as many benefits.


  3. Helpful (6)

    "Demotivating Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Product Madness full-time

    Pros

    For the most part, people are easy-going and eager to learn. Work hours are manageable, typically 9-5.

    Cons

    PM can be an extremely demotivating work environment. Certain employees are very clearly favored over others and can get away with flexible work hours, working remotely, and traveling. It is very obvious which employees management cares about and which ones don’t matter. Management treats most employees as disposable and has unfairly fired certain people. They are not willing to support employee growth and set unrealistic expectations for employees while paying them below market rates.

    Employees in SF office are mostly entry level with minimal experience because management is too stingy to pay for experienced candidates. Because this is many people’s first marketing job, it's difficult to grow in this environment because everyone is still figuring things out for themselves. Turnover is high (about half of employees left my first year I was there).

    Advice to Management

    Compensate employees at a fair market rate. PM is notorious for underpaying employees and providing subpar benefits. It’s difficult to get good talent if PM at below market rates and any smart people who do join will not stick around for long.

    Promote employee growth and treat employees fairly. Management should actually care about all employees in the office, not just their favorite ones. Also, realize that some people get bored with their current roles and be more flexible in allowing them to explore other options and further their career growth. It makes no sense in trying to hold ambitious employees back when they have potential to provide so much more value to the company.


  4. Helpful (5)

    "Fun but lacks leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Product Madness full-time (More than a year)

    Pros

    Fun and relax culture and vibe. Everyone is friendly and nice. No late nights. There is a ping pong table and PS4. The SF office is small with about 30 people so everyone knows each other. Easy BART location.

    Cons

    Most employees are junior so there is not much room for on the job mentoring and professional growth. No free lunches every day.

    Advice to Management

    Better local leadership from the two VPs who have very different styles. One VP is very carefree and the other is very controlling. Neither styles are helpful to employees. Better communication especially around the company's strategy and vision would nice as it seems like local management is not knowledgeable about what is going on with Aristocrat . Also there seems to be exceptions for the no work from home policy for some employees and management seems to be able to do it more than the employees are allowed so that should be fixed.


  5. Helpful (5)

    "Lots of room for improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Product Madness full-time (Less than a year)

    Pros

    London team is very smart and capable.

    Many employees in San Francisco are entry level, but eager to grow. There have been improvements in career mobility, such that it is possible to have career growth.

    Half of the management team wants to improve the culture and does their best to move things in the right direction.

    Cons

    There is a culture of lying without any actual consequences. At all levels - junior, senior, and management, certain employees regularly lie about their work product and blame others when their deceit is uncovered. This is particularly endemic in the San Francisco office. There are employees that don't perform their job function, lie about their numbers and are then rewarded with more responsibility because of favoritism. Employees that do solid work are fired for having a "bad attitude".

    HR is completely unavailable.

    The lack of integrity and transparency creates a very demotivating work environment. Management treats employees like they are lucky to have a job. This is not the case, there are plenty of tech jobs in San Francisco. Salary, perks, and overall working conditions are much worse than comparable companies in San Francisco.

    Advice to Management

    Please try to replicate the London culture in the San Francisco office. Please hold everyone, including other members of management to high integrity standards. If a member of the management team is regularly caught inflating their numbers, please course correct. By not holding management to high integrity standards, you are creating a culture whereby employees don't feel like they are going to be held accountable either.


  6. Helpful (5)

    "Shocking bullying in the San francisco office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free food, some nice people but usually frightened of local management team

    Cons

    Too much bullying and not enough work being done

    Advice to Management

    Stop the favouristim of certain members of staff, too much delegation and throwing junior staff under the bus when senior management go wrong.


  7. Helpful (6)

    "Great for entry level"

    Star Star Star Star Star
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    -ambitious and helpful team members
    -collaborative environment

    Cons

    -everyone is entry level
    -high turnover
    -only negative acknowledgement of your work
    -very much so a boys club

    Advice to Management

    promote employee growth


  8. Helpful (6)

    "Fun but Frustrating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Marketing Manager in San Francisco, CA
    Former Employee - Associate Marketing Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    + Great office environment, open, friendly, enjoyable
    + Work with amazing talent who really love what they do.
    + Autonomy & self direction.
    + Everybody listens to each-other and respects opinions.

    Cons

    - Chain of command often gives conflicting orders or prioritization
    - Big Achievements and hard work are rarely recognized properly
    - Significant animosity between London team and SF team.
    - High turn-over rate
    - New management do a poor job of communicating company goals and needs. Often leads to confusion and unnecessary work.
    - Under-performing channels/products are sometimes blamed/scapegoated on those who weren't responsible.

    Advice to Management

    The SF office lacks strong leadership. Management spent far too much time auditing minor details, and not nearly enough time contributing in a positive way. Learn to better communicate your needs in a more positive light.


  9. Helpful (5)

    "Get Your Foot In the Door, Then Get Out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Product Madness full-time (More than a year)

    Pros

    -Team members are extremely helpful
    -very collaborative environment
    -coworkers are great
    -London team and London management are great, working with them is a pleasure

    Cons

    -salaries are entry level, even if you have experience
    -high turnover rate (in the year I was there 50% of the office turned over for various reasons)
    -no positive acknowledgement of your work, only acknowledgement is negative
    -new SF management does not communicate well
    -New SF management constantly scapegoats people for their mistakes (to the point where people get fired who shouldn't be)
    -New SF Management has an ego, even if they are wrong, they won't admit it and will find an excuse, which is costing this company millions
    -Talent IS NOT promoted unless you happen to be buddies with the executive team. Proven results are not rewarded

    Advice to Management

    Management needs to learn the value of their employees if they want to scale further. Otherwise, this company has already reached it's potential and will get pushed out of the space. Learn to promote people who have earned it, not people who are running failing programs because you are friends (this happened while I was there).


  10. Helpful (1)

    "Data Analyst and Media Buying Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in San Francisco, CA
    Former Employee - Data Analyst in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Product Madness full-time (More than a year)

    Pros

    I made a few friends, most of whom no longer work at this company.

    Cons

    Upper management is a black box with regard to information. The company hires people as young as they can so they can get away with paying their employees as little as possible. Management will defer reviews and promotions as long as possible to avoid having to give out raises. Company culture is terrible. Management encourages employees to regularly throw each other under the bus and point fingers when something goes wrong.

    I have actively discouraged friends from applying for positions with this company.

    Advice to Management

    At least offer your employees dental insurance and allow them to work from home when sick. This is just common courtesy.


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