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Product Madness Reviews

Updated January 17, 2018
26 reviews

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3.7
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Lior Shiff
14 Ratings

26 Employee Reviews

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  1. Helpful (3)

    "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Product Madness full-time (More than a year)

    Pros

    Great opportunity to work in a fun vertical in a fun environment
    Management is very thorough in what they would like to accomplish and trying to succeed
    Most teams and team members get great visibility to senior management when they have done good work
    You get out what you put in. If you want a 9-5 job, you can do that, if you want to go the extra mile you are promoted and given a raise.

    Cons

    Product development is pretty slow
    No free catered lunch, only groceries are brought in weekly
    Product and development team do not communicate well which is important when they are in London.

    Advice to Management

    Work better on turning out products faster - the vertical is competitive and we need to stay nimble.


  2. "Great first job - but don't stay too long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Email Marketing Manager in San Francisco, CA
    Former Employee - Email Marketing Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Product Madness full-time (Less than a year)

    Pros

    Working for a small, recently acquired, company has its perks. You can learn a ton and actually own things. They put a lot of trust in people and you can really accelerate your career.

    Cons

    Way too much politics! The loudest person in the room would be rewarded. There was lots of infighting too where "teammates" wouldn't speak to one another unless they had to. It was really draining dealing with this and while the company had a culture meeting and all that the very next day it was as if nothing had ever happened.

    Advice to Management

    You can have a fun company and still be professional. Actually reprimanding people and holding everyone accountable would make this place soo much better to work at.

  3. Helpful (1)

    "Great for People New to Tech, Otherwise Look Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Product Madness full-time

    Pros

    • Fast-paced startup-like office
    • Good work-life balance for new-hires
    • Plenty of opportunities to learn new skills
    • It's a good place for self-learners
    • Located on Kearny Street so there's lots of great food
    • Opportunities to travel to Las Vegas and the London office

    Cons

    • Not very many senior employees to teach new hires
    • Inability to retain or attract talent
    • (Tied to the point above) Compensation is less than sub-par
    • The impact of the SF office on the product is low
    • The SF office consists entirely of marketers, while the London office houses all of the engineers. This means that any bugs or feature requests that the SF office has either get stalled for a long time or get ignored completely

    Advice to Management

    Make the case to Aristocrat that compensation needs to be better than what it is so PM can attract and retain managers.


  4. Helpful (3)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Product Madness full-time (More than 3 years)

    Pros

    Fun activities, easy to create awesome relationships, very smart colleagues

    Cons

    Below market rate of pay, micro-managed, absolutely no growth since founders have left the business, and newly appointed Heads of all offices don't care and have said so with their words and with their actions.

    Advice to Management

    WAKE UP and listen.


  5. Helpful (2)

    "Product Madness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Product Madness full-time (More than a year)

    Pros

    Amazing people to work with in the SF office.
    Snacks (No paid lunches or dinners, only when there are events)
    Great for people who are fresh out of college or are new to the industry.
    9 - 5 job
    Great work life balance unless you are one of the few higher roles.

    Cons

    Management is in London and hard to communicate with.
    Nepotism
    High Turnover rate
    SF office is considered "Entry" level roles.
    They consider all of SF to be "Entry" level and they are giving you the benefit of experience while they pay as low as they possibly can. Title changes does not mean pay increase.
    Must come in at 9-5
    Not much options for senior roles.

    Advice to Management

    Higher pay wages and better benefits. It is hard to compete with other companies when they do not pay their employees fairly and do not offer as many benefits.


  6. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Product Madness full-time

    Pros

    PM has been a great place to work for me. I was given a great growth opportunity early on and I have seen other people do the same. I feel like if you put in a lot, you get a lot back but if you want just a 9-5 job, that's what you get. The office manager is great at doing events and celebrations. Management works hard and it's understanding but has high expectations.

    Cons

    Benefits could be better.

    Advice to Management

    Keep communication open and invest in travel between london and sf offices.


  7. Helpful (6)

    "Demotivating Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Product Madness full-time

    Pros

    For the most part, people are easy-going and eager to learn. Work hours are manageable, typically 9-5.

    Cons

    PM can be an extremely demotivating work environment. Certain employees are very clearly favored over others and can get away with flexible work hours, working remotely, and traveling. It is very obvious which employees management cares about and which ones don’t matter. Management treats most employees as disposable and has unfairly fired certain people. They are not willing to support employee growth and set unrealistic expectations for employees while paying them below market rates.

    Employees in SF office are mostly entry level with minimal experience because management is too stingy to pay for experienced candidates. Because this is many people’s first marketing job, it's difficult to grow in this environment because everyone is still figuring things out for themselves. Turnover is high (about half of employees left my first year I was there).

    Advice to Management

    Compensate employees at a fair market rate. PM is notorious for underpaying employees and providing subpar benefits. It’s difficult to get good talent if PM at below market rates and any smart people who do join will not stick around for long.

    Promote employee growth and treat employees fairly. Management should actually care about all employees in the office, not just their favorite ones. Also, realize that some people get bored with their current roles and be more flexible in allowing them to explore other options and further their career growth. It makes no sense in trying to hold ambitious employees back when they have potential to provide so much more value to the company.

  8. Helpful (6)

    "Fun but lacks leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Product Madness full-time (More than a year)

    Pros

    Fun and relax culture and vibe. Everyone is friendly and nice. No late nights. There is a ping pong table and PS4. The SF office is small with about 30 people so everyone knows each other. Easy BART location.

    Cons

    Most employees are junior so there is not much room for on the job mentoring and professional growth. No free lunches every day.

    Advice to Management

    Better local leadership from the two VPs who have very different styles. One VP is very carefree and the other is very controlling. Neither styles are helpful to employees. Better communication especially around the company's strategy and vision would nice as it seems like local management is not knowledgeable about what is going on with Aristocrat . Also there seems to be exceptions for the no work from home policy for some employees and management seems to be able to do it more than the employees are allowed so that should be fixed.


  9. Helpful (2)

    "Culture & Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Product Madness full-time

    Pros

    Fun and exciting environment. High growth for careers. Great environment to learn and keep taking on additional responsibilities. Great to travel to international offices. Open communication and flat organization.

    Cons

    Given how fast we are growing things are quite often frantic. Some people do not cope well in this high pressure / performance driven environment. Multiple locations requires some early mornings and late nights.

    Advice to Management

    Ensuring the innovative start-up culture remains should be top priority. The parent company so far has done a great job fostering the Product Madness culture.


  10. Helpful (5)

    "Lots of room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Product Madness full-time (Less than a year)

    Pros

    London team is very smart and capable.

    Many employees in San Francisco are entry level, but eager to grow. There have been improvements in career mobility, such that it is possible to have career growth.

    Half of the management team wants to improve the culture and does their best to move things in the right direction.

    Cons

    There is a culture of lying without any actual consequences. At all levels - junior, senior, and management, certain employees regularly lie about their work product and blame others when their deceit is uncovered. This is particularly endemic in the San Francisco office. There are employees that don't perform their job function, lie about their numbers and are then rewarded with more responsibility because of favoritism. Employees that do solid work are fired for having a "bad attitude".

    HR is completely unavailable.

    The lack of integrity and transparency creates a very demotivating work environment. Management treats employees like they are lucky to have a job. This is not the case, there are plenty of tech jobs in San Francisco. Salary, perks, and overall working conditions are much worse than comparable companies in San Francisco.

    Advice to Management

    Please try to replicate the London culture in the San Francisco office. Please hold everyone, including other members of management to high integrity standards. If a member of the management team is regularly caught inflating their numbers, please course correct. By not holding management to high integrity standards, you are creating a culture whereby employees don't feel like they are going to be held accountable either.


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