Professional Case Management Reviews | Glassdoor

Professional Case Management Reviews

Updated June 13, 2017
49 reviews

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Current Employees

3.6
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Greg Austin
32 Ratings

49 Employee Reviews

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Pros
  • Good pay, able to work with nice patients and families (in 11 reviews)

  • Clients are great, flexibility, pay is good (in 5 reviews)

Cons
  • horrible case managers and schedulers, little to no communication, no benefits (in 6 reviews)

  • Can not depend on this job as a full time status at any time (in 4 reviews)

More Pros and Cons

  1. "good worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than 10 years)

    Pros

    Very caring for their clients and employees

    Cons

    Pay scale a little low in certain areas of the country and for work done

    Advice to Management

    Do a complete review of pay scale compared to similar job duties and classifications across industry; take into account time with company, quality of work, and knowledge not just a piece of paper which says I graduated with xxx degree not always the best and leave at drop of an offer.


  2. "Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Knoxville, TN
    Current Employee - CNA in Knoxville, TN

    I have been working at Professional Case Management part-time (More than a year)

    Pros

    I enjoy working for this company because of the flexibility that I have. I can pick and choose when I want to work.

    Cons

    Staffing goes for a lot of people and it makes it hard sometimes to get shifts or you will get a shift then show up to the job and another caregiver is already there.

    Advice to Management

    none

  3. "Excellent job, salary and management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Colorado Springs, CO
    Current Employee - Registered Nurse in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than a year)

    Pros

    There are always management to talk with, share your concerns with, and help is only a phone call away.

    Cons

    There are not monthly meetings for local staff to meet and greet and form co-worker bonds with.

    Advice to Management

    Monthly meetings with Case Managers and all levels of staff would be helpful. We could share our career experiences, charting skills, interpersonal relationship skills to assist each other with clients difficult medical diagnosis/prognosis. A "Meeting of the minds."


  4. Helpful (1)

    "We Mail our time sheets to billing before payroll gets them"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA/HHA
    Current Employee - CNA/HHA
    Doesn't Recommend

    I have been working at Professional Case Management full-time (More than a year)

    Pros

    Pay rate and pick what days to work

    Cons

    The pay rate may be good but good luck getting your paycheck correct. I've been with company for 2 years and I look like an idiot because of the hassle it is to get my paycheck!?! Billing gets it before payroll and we can only mail it in. Tennessee to Denver Colorado.... and they always blame it on usps but then they started losing my timesheets. Normally just say they were late. If I'm lucky I get whatever part of my paycheck they missed uploaded the day I should have recieved it. Then I wait to get it.

    Advice to Management

    Get better billing dept and payroll dept. oh wait we're just a number far away. I'm sure you're paycheck is correct and on time!,!


  5. Helpful (2)

    "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Knoxville, TN
    Current Employee - CNA in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Professional Case Management full-time

    Pros

    Make your own schedule. That's it!

    Cons

    No PTO so if you get sick and need money plan on passing your illness to your patients. Lousy health insurance, only CM get PTO. Good luck with communication to these people.

    Advice to Management

    Need PTO or you will lose patients to nurses (CNA, LPN, RN) illnesses! Won't recommend anyone to you!


  6. "Decent hourly rate_ when shifts available"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Clarksville, TN
    Current Employee - Registered Nurse in Clarksville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Professional Case Management part-time

    Pros

    Hourly rate higher than average in the area. When it's good, it's can be very good.

    Cons

    Not always easy to get shifts, especially shifts that aren't a long commute.


  7. Helpful (1)

    "Stop bad mouthing the Oak Ridge office!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Oak Ridge, TN
    Current Employee - RN Case Manager in Oak Ridge, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than 3 years)

    Pros

    Good pay. Great team members. Flexible hours, benefits are getting much better. Have worked for pcm over 3 years now.

    Cons

    401 needs to be matching.

    Advice to Management

    I just happened to see this link so I got on and looked at reviews. I have to respond to some reviews. The reviews that are put on here are most likely employees that left because they weren't ethical and could not handle the high standards that pcm does work hard to maintain. It's funny how people always want to slam people and blame others for their inability to maintain professionalism, evidently that is why you are no longer with PCM. The oak Ridge staff are working very hard and have always been very fair and professional with me and my peers. Can't people just leave a position without always trying make others look bad...PCM is number 1 in my eyes and the Oak Ridge office works hard each day to care for the clients. You Rock! I am proud to work for PCM.

  8. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Staff Nurse in Santa Fe, NM
    Current Employee - RN Staff Nurse in Santa Fe, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Professional Case Management full-time (More than 5 years)

    Pros

    We provide in home care for out clients with no cost to them

    Cons

    some locations are not easy to manage

    Advice to Management

    Show more appreciation would be nice. I haven't had a raise since I started working for this company six years ago.


  9. "Very Happy Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are genuinely happy, and the mission is admirable and easy to get behind. I'm proud to say I work here.

    Cons

    No complaints at all from me.


  10. "registered nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN in Knoxville, TN
    Current Employee - RN in Knoxville, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    good hourly pay. flexible schedule.

    Cons

    scheduling. it is often very competitive to get a shift.

    Advice to Management

    everyone would benefit from a greater value placed on taking care of employees.


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