Professional Case Management Reviews | Glassdoor

Professional Case Management Reviews

Updated July 22, 2017
79 reviews

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3.1
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Greg Austin
46 Ratings

79 Employee Reviews

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Pros
  • Good pay, able to work with nice patients and families (in 11 reviews)

  • Clients are great, flexibility, pay is good (in 5 reviews)

Cons
  • horrible case managers and schedulers, little to no communication, no benefits (in 6 reviews)

  • Can not depend on this job as a full time status at any time (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Why I became a nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Oak Ridge, TN
    Current Employee - Registered Nurse in Oak Ridge, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than 3 years)

    Pros

    Pay is good, and I get to provide great care to my patients! The patients that this company provides care for are true american patriots which makes the work even more rewarding. Schedules are flexible and the company tries to do things the right way.

    Cons

    Communication to nurses could be better.

    Advice to Management

    Keep being the most ethical company in this business. Look at proviing more beneftis.


  2. Helpful (2)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (Less than a year)

    Pros

    Flexible schedule, great pay & amazing work environment

    Cons

    I have no complaints for this company

    Advice to Management

    Keep up the great job!

  3. "I like working in the home health industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Knoxville, TN
    Current Employee - CNA in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Pay. Nice Case Managers. Nice Clients.
    Set up your own schedule.

    Cons

    No Benefits. But you can purchase benefits on your own.

    Advice to Management

    I haven't had any problems at all with management

    Professional Case Management Response

    Jul 1, 2015 – Vice President of Human Resources

    Dear PCM Employee,
    Thank you for your review. We appreciate the care you are providing to our valuable clients. We do offer benefits after six months if you average over 30 hours per week in the... More


  4. "R.N"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Williston, SC
    Current Employee - Registered Nurse in Williston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management (Less than a year)

    Pros

    Can set your own work schedule

    Cons

    No insurance until you have worked with company for 6 months


  5. "Regional Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Oak Ridge, TN
    Current Employee - RN Case Manager in Oak Ridge, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than 3 years)

    Pros

    I can't say enough good things about Sue. She is always available to help me and cares about her staff and clients and families in her care. Great boss to work for. Great place to work!

    Cons

    Denver management I don't think you realize how hard Sue Works everyday!

    Advice to Management

    Take a closer look....


  6. "Vice President, Outreach"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This organization has done more than any other to assist ill former nuclear complex workers with access to their free health care benefits.

    Cons

    No organization is perfect, yet PCM strives to do well by doing good for its clients. Practice active listening as part of your continuous improvement practices.

    Advice to Management

    PCM's commitment to being s "heart-led" organization will pay both quality and financial dividends for its clients and employees.


  7. "Wonderful employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Denver, CO
    Current Employee - Registered Nurse in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than a year)

    Pros

    PCM sets the gold standard in providing home health to former nuclear workers. The PCM family is comprised of the BEST nurses, aides and attendants this industry has to offer and treats us with respect, care and genuine concern for our well-being.

    Cons

    Every large company has some "issues" and PCM is no exception. However, the good by FAR FAR out-weighs the bad.

    Advice to Management

    Thanks for continuing to listen our feedback.

  8. "Enjoy working for Professional Case Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Outreach/Sales in Las Vegas, NV
    Current Employee - Regional Outreach/Sales in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time

    Pros

    Flexibility; the people I work with; our clients

    Cons

    Just like any other company, there is always room to improve.


  9. "Amazing culture wonderful opportunies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Denver, CO
    Current Employee - Operations in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than 5 years)

    Pros

    Strong Business minded culture while never forgetting their patient driven mission
    Senior Team is open and trust worthy
    Focus on growth and mentorship for new leaders

    Cons

    All companies have areas for improvement, but PCM takes this very seriously. The want and use feedback from their leaders all across the US to make changes and better drive overall business decisions.

    Advice to Management

    Stay strong!


  10. "Outreach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Truly mission driven company and culture. On occasion PCM has lost money rather than bill their clients, which they are entitled to, when the payer source refuses to reimburse the company. Strong leadership team, with a lot of systems and processes put in place in the past year that makes my live easier. From what I hear from meeting people who left in 2015 or before, probably won't recognize the place given all the positive changes that has taken place since.

    Cons

    Rapidly growing company that spans four time zones, sometimes communication is difficult and we only learn about a new initiative after the fact. To their credit the outreach and marketing leaders have put in a lot more effort to increase communication and the material they share on our monthly and annual meetings are thorough and timely. The training is also getting better for instance on special handling cases.

    Advice to Management

    Please continue to make sure that you increase communication as the company grows so we are always kept updated.


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