Professional HealthCare at Home Reviews | Glassdoor

Professional HealthCare at Home Reviews

6 reviews

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2.0
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Karen Caine
2 Ratings

Employee Reviews

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  1. Helpful (1)

    "worked to death uncaring of patient care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hospice Care Manager in Daly City, CA
    Former Employee - Hospice Care Manager in Daly City, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Professional HealthCare at Home full-time (More than 3 years)

    Pros

    There are no redeemable pros..

    Cons

    Uncaring management, staff backstabbers who encourage large case loads with very poor patient care, made to correct work with little training, corporate mentality. The more one works the more one is given and demanded of. STAY AWAY!

    Advice to Management

    get a conscience.....


  2. "Good became very bad."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Medical Social Worker in Vacaville, CA
    Former Contractor - Medical Social Worker in Vacaville, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Professional HealthCare at Home as a contractor (More than a year)

    Pros

    The line staff were very professional and caring people.

    Cons

    The company was bought out by Kindred and brought in hatchet people whose only goal is to climb the ladder on the backs of subordinates. Asking employees to be unethical.

    Advice to Management

    Dump the old management models that falls back on punitive and authoritarian methods to get productivity. Trust the employees and use positive motivational techniques. Give employees a sense on power and control about their work.


  3. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management always accessible and willing to listen

    Cons

    Pay could be more competitive given the competition for healthcare professionals

    Advice to Management

    Conduct pay market analysis to stay competitive to hire and retain the best


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  5. "Company should take care of employees that make the branch successful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Professional HealthCare at Home full-time (Less than a year)

    Pros

    Working with caregivers and clients.

    Cons

    There was no work life balance while I worked for them. I was on call 24/7 and weekends.

    Advice to Management

    Learn to appreciate hard working employees. Compensation should be commensurate with responsibilities. Resume 401K matching since it has been 2 years since the last matching. Salary freeze should be lifted since management cannot even give a penny as an incentive for an employee to stay. The company means well but since being acquired by Kindred it seems that they have no say since the answer will always be "no" and management does not even try. .


  6. "Quality NOT Quantity"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    study days are held in nice venues with good food and transport is arranged for staff to use and accommodation provided if a long distance away.

    Cons

    Backstabbing, authoritative managers who do not listen to staff and find it infinitely easier to belittle and put staff down resulting in demoralised, stressed out staff who, in the end resign. Not a great advertisement for encouraging new members of staff.

    Advice to Management

    Managers need to go on a customer service course and think of giving a quality service not quantitative. Its not all about number crunching in business.


  7. Helpful (2)

    "Hospice Managers and Staff without Compassion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Growing company with the feeling that they are going to include you in on the growth opportunities.

    Cons

    Growing company that disregards intense work loads. Many of the professionals are rude, uncaring and subversive to each other, as well as to any new individual hired. Currently has litigation pending for a hostile work environment and for good reason. One day of orientation then they kick you to the streets. Sink or swim ! The office staff knows nothing about the notion of being a SUPPORTIVE help from the office to the field staff. They will insist that a person perform work with unfamiliar paperwork, then set you up to sit down and "correct" the file ! With no orientation to the paperwork? It's a catch 22. Their paperwork is unrealistic, cumbersome, awkward. One example: what other agencies call "recertification paperwork" (typically done every certification period--about 90 days) they have case managers doing EVERY WEEK ! They have a different way of outlining frequencies, and YOU will have to get that help to understand it on your own time.

    Advice to Management

    Get an outline for TWO WEEKS for orienting staff to the nuances of your business. Make it easy for field staff to access other company sites to deliver paperwork in a timely fashion !