Profinity Reviews | Glassdoor

Profinity Reviews

5 reviews

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Employee Reviews

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  1. "Pretty good for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cust Serv Developer in Tampa, FL
    Current Employee - Cust Serv Developer in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Profinity full-time (More than a year)

    Pros

    They reward you for hard work. I really like that. They see that you are doing a good job and they tell you (and pay you). Which is good for me.

    Cons

    Not really a place if you aren't up to the task. Not really for 9 to 5ers. If you want a 1.5 hour lunch break and 2 mandatory coffee breaks each day you should probably keep on looking.

    Advice to Management

    More money is always nice. There aren't any employees here who would not be happy to accept a raise. So that would be good.


  2. "Its ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Market Analyst in Port Orange, FL
    Current Employee - Call Center Market Analyst in Port Orange, FL
    Recommends
    Positive Outlook

    Pros

    It'a ok for work from home

    Cons

    Not that many hours to work

    Advice to Management

    help people that work hard for you


  3. "Not good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Atlanta, GA
    Former Employee - Customer Service Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Profinity part-time (Less than a year)

    Pros

    None to speak of except that they start you rather quickly once you are 'hired' and that there were no payroll issues.

    Cons

    Poor structure, poor management, unprofessional. Prepare to be yelled at a dozen times a day by those you call. Not a good experience.

    Advice to Management

    Solidify the (better yet, purchase better) leads, tweak the scripts, train supervisors more thoroughly and make them available to agents at all times.


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  5. "Great entry level position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends

    I have been working at Profinity as a contractor (Less than a year)

    Pros

    I love the flexibility to work wherever I have internet and my laptop.

    Cons

    Having good time management skills is essential.

    Advice to Management

    I appreciate the constant self evaluation to perform business better.


  6. "Good place to work, if you can handle it."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Profinity isn't for everyone, but I love it here. There are pros and cons, as there are at any job. It's very fast-paced, and I have been given as much responsibility as I think I can handle. By and large, the people I work with are friendly and willing to help, as long as what I need help with isn't the first thing to pop up on a Google search for the problem I'm having.

    Cons

    My supervisors are not forgiving of asking stupid questions, so it can be harsh at times. Everyone is so busy trying to get their own job done that it leaves little time for nurturing or ego-stroking. Working from home makes it hard to be social and make friends, but we are not here to make friends. The work-from-home environment can be trying at times, especially when it comes to feedback and the missing context queues of body language, so it rubs people the wrong way.

    Advice to Management

    Take the time to get to know what your employees need to succeed. Investing in rougher stones sometimes reveals gems.