Progressive Business Publications Reviews | Glassdoor

Progressive Business Publications Reviews

27 reviews

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Edward Satell
2 Ratings

27 Employee Reviews

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Pros
Cons
  • Low pay unless you are hitting bonus level (in 4 reviews)

  • Employee turnover rate is horrific (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Did not take long at this one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Wyomissing, PA
    Current Employee - Marketing in Wyomissing, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Progressive Business Publications part-time (Less than a year)

    Pros

    You can set your own hours as long as you work at least 50 hours

    Cons

    Very little pet hour and hardly any compensation for the amount of subscriptions sold.

    Advice to Management

    Find a way to not take advantage of people that have a good selling advantage and compensate them properly.

    Progressive Business Publications Response

    Jan 3, 2017 – Business Manager

    Employees can set their own hours each week as long as they work about 25 hours each week (correcting 50 stated in review). Nearly 50% of our workforce have been with the company 5 years or longer as... More


  2. Helpful (1)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketer in Boardman, OH
    Former Employee - Telemarketer in Boardman, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Progressive Business Publications part-time (Less than a year)

    Pros

    The hours, the people. The people are nice and the hours are flexible. But that is the only thing good about this company.

    Cons

    Everything else...the companys managers are awful. They come in drunk and pick favorites and everyone else is considered to be crap.

    Advice to Management

    Change your managers and keep a better eye on them.

  3. Helpful (1)

    "Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainee in Warren, OH
    Former Employee - Trainee in Warren, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Progressive Business Publications (Less than a year)

    Pros

    The flexibility of scheduling hours

    Cons

    Everything else: Noisy, outdated computer equipment, use of cassette tapes to record, unprofessional attitude.

    Advice to Management

    Tell your managers to not chew gum on phone, no flip-flops. Update your equipment, also.

    Progressive Business Publications Response

    Oct 10, 2016 – Business Manager

    Our entire field operation, including your former location, is receiving a technology upgrade which includes new software and hardware. We disagree on flip flops but agree, no gum chewing on the... More


  4. "Customer Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Woodbury, NJ
    Former Employee - Customer Service Representative in Woodbury, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Progressive Business Publications (Less than a year)

    Pros

    nothing good comes from working at this marketing firm, unless of course your a marketing major.

    Cons

    they will only keep you if you make your sales. If your not pushy, don't apply

    Advice to Management

    Be more specific during interviews to potential employees that everyone will NOT MAKE IT TO WEEK THREE OF TRANING

    Progressive Business Publications Response

    Oct 10, 2016 – Business Manager

    Our company sets performance standards during the training period to see who will make a good marketing representative and it can be challenging. Most of our best performers have been with us from... More


  5. Helpful (5)

    ""Let Go" due to an Anxiety Disorder.. what?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Meadville, PA
    Former Employee - Sales Representative in Meadville, PA
    Doesn't Recommend
    Negative Outlook

    Pros

    I am absolutely disgusted and have nothing good to say about this company. Other than you get a flexible schedule and free watered down brown water that they call coffee. Woohoo.

    Cons

    Meadville management is shady and corrupt. I was on my 3rd day of training and my manager pulled me in for a meeting (which is normal there during training, usually two one on one meetings a day). Before that meeting I had been told how great I was doing and how much potential they saw in me. During this meeting I was asked what I felt I was best at and what I felt I was struggling with so far into the job. I said I was struggling with staying confident, positive and upbeat after continuously being snapped on by secretaries and company executives that we call and try to sell our subscription to. We got to talking and I was made to feel comfortable and I admitted that I had a social anxiety issue and talking on the phone was something I was going to have to work really hard at for this job. But that I was willing to do it. She agreed with me and said that she thought I just needed a fresh start for the day. Since it was about lunch time I asked her if I could step outside for a cigarette and calm down a little bit before I start back up. She said yes and that she would join me. I went outside and halfway through my cigarette she came out and asked me to come back into the office - where I was told the company has decided to let me go because of the issue I have with "talking on the phone".. What!?

    Advice to Management

    You should probably quit discriminating towards anyone with ANY form of disability. I'm not one to boohoo and whine about my disorder, I've never let it get in the way of holding a job. I was just being honest with the company and informing them that it was something I was going to have to - and was absolutely WILLING to - work on. Technically, Social Anxiety is listed legally as a disability and if I had the money for a lawyer I would be going after this place for unlawful discrimination.


  6. Helpful (1)

    "Marketing Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OHIO in Warren, OH
    Former Employee - OHIO in Warren, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Progressive Business Publications (Less than a year)

    Pros

    No nights no weekends make your own schedule

    Cons

    Training was terrible and management was shoddy.

    Advice to Management

    The job is made to sound easy and then when it's not, the employee is blamed. Ridiculous.


  7. Helpful (2)

    "TSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Progressive Business Publications full-time

    Pros

    I enjoyed working on the computer and helping people on the phone that were interested in the newsletter that we were selling.

    Cons

    I hated when I had to try to persuade them to purchase a newsletter that they really didn't want.

    Advice to Management

    I was only in training when this position was terminated on me. The only reason that I lost this job was because I couldn't get the business executives on the phone to change their minds and buy a subscription that they told me that they didn't want. I only had been in training for 3 1/2 days. By the way, I had sales on 3 of the 4 days of training.

    Progressive Business Publications Response

    Mar 15, 2016 – Business Manager

    We provide paid orientation and paid training to see if the job is good fit for all new employees. If trainees don't meet minimum performance standards, we believe it is in everyone's best interests... More

  8. Helpful (1)

    "Unpleasant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Bensalem, PA
    Former Employee - Inside Sales Representative in Bensalem, PA
    Doesn't Recommend

    I worked at Progressive Business Publications full-time (Less than a year)

    Pros

    Very flexible. Can take breaks whenever you wanted. Can come in late and leave early. Good experience with interacting with people from many different backgrounds.

    Cons

    Unrealistic sales goals. Not very accommodating when reading off script. I've lost a few sales because I've decided to improvise on the sales pitch. It's hard to really interact with the customer when you're ready from a script. Poor pay structure. High turnover rate. More than 90% of the people that were part of my training group were gone within 2 days.

    Advice to Management

    Set goals that can be easily attained by the average employee. Give employees a week grace period when they are not getting results instead of 2 days.

    Progressive Business Publications Response

    Feb 5, 2016 – Business Manager

    We have recently raised wages to help the average employee and to remain competitive in the Bensalem market. Sales can be a challenging profession and people dont make it through the training for... More


  9. Helpful (5)

    "Company Values Overhaul Needed"

    StarStarStarStarStar
    Former Employee - Telemarketer in Williamsport, PA
    Former Employee - Telemarketer in Williamsport, PA

    I worked at Progressive Business Publications part-time (Less than a year)

    Pros

    Relaxed atmosphere: schedules, breaks, dress, friendly co-workers

    Cons

    I preface this by saying I love telephone work but I believe this company is built on deception from its conception starting with Employment Hiring Practices (employments ads) that are misleading; training directives that are misleading i.e., " This is how to lie without lying?"; and a philosophy of "get the sale" yet at the same time by no means are "we selling". I finally left because my conscience of right vs wrong wouldn't let me stay any longer.

    Advice to Management

    Do a company overhaul based on truth starting with becoming Visible (don't hide your address, name). Don't be deceitful with such things as Codes Enforcement , (i.e., how many people work on any one given day for such things as how many people per building per bathroom), Improve your product so that both management and customer service telephone employees are PROUD of what they are selling, and upgrade your equipment. A recent example of deceit is an employment ad I saw listed under "GENERAL" rather than customer service or sales. This company can only improve.....if they choose too. I've also noticed that folks working out of their "home office" in Malvern, PA have a different and much better view of the company (which is a good thing!) but from a customer service (sales)
    perspective from one of the smaller offices in Pennsylvania, the deceitfulness is overwhelming. I could only stick my head in the sand for so long. This advice is directed toward upper management because they "must" make the changes to affect the whole
    company.


  10. Helpful (1)

    "Yeah no"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    None, guess it's something for a resume

    Cons

    Shady, feel approach is manipulative


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