Progressive Insurance Reviews in Miami, FL | Glassdoor

Progressive Insurance Miami Reviews

Updated June 27, 2017
12 reviews

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Miami, FL

4.4
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12 Employee Reviews

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Pros
  • Flexibility and work life balance (in 122 reviews)

  • Flexible scheduling and work from home (in 73 reviews)

Cons
  • Work life balance could use some work (in 124 reviews)

  • Nothing bad to say about this call center (in 69 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "Amazing company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Generalist Associate in Miami, FL
    Current Employee - Claims Generalist Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 3 years)

    Pros

    Great Benefits, Great pay relative to other insurance companies, can move up very quickly. Can switch between departments and offices. 401k is awesome. Management is awesome.

    Cons

    If you are not a self-starter and cannot work independently this is not for you. They will not hold your hand the whole way you need to stay focused and be determined


  2. Helpful (1)

    "Claims Adjuster Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Miami, FL
    Current Employee - Claims Adjuster in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Good pay and benefits. Good corporate training.

    Cons

    Work life balance is terrible after the first 2 months. High workload with unrealistic expectations.

    Advice to Management

    Improve metrics and goal management.

  3. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Miami, FL
    Current Employee - Claims in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    They actually care about their employees. Yes, it's very busy and sometimes hectic but there's no shortage of teamwork to share the load.

    Cons

    There's not really too many cons to list. Sure, every office has its issues and problem children that like to stir the pot but if you steer clear of those people all is good.


  4. Helpful (2)

    "SIU Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SIU in Miami, FL
    Former Employee - SIU in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good salary, benefits & co workers

    Cons

    Work was redundant and had no real impact on fraud because it was about justifying your job with time consuming documentation (paper trail), rather than just getting results.

    Advice to Management

    Let your employees do their job and get it done. Bad employees need to be micromanaged but good and senior employees need space to di their job and save the company money.


  5. Helpful (4)

    "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Miami, FL
    Former Employee - Claims Adjuster in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Progressive Insurance full-time (More than a year)

    Pros

    Good atmosphere, great people, management is very helpful and caring.

    Cons

    longs days, get clams assigned last minute, no breaks to really short break due to workload. Not for everyone.

    Advice to Management

    Hire more adjusters


  6. Helpful (2)

    "Claims Adjuster Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Generalist Associate in Miami, FL
    Current Employee - Claim Generalist Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Good pay and you earn time off.

    Cons

    The work load is out of control in Miami


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Service Representative in Miami, FL
    Current Employee - Claims Service Representative in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome benefits. 401k immediately vested. Great opportunities to grow with the company. So many options and fields to work in.

    Cons

    None other than high volumes and work loads.

    Advice to Management

    Keep it up

  8. Helpful (5)

    "Claim Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Miami, FL
    Current Employee - Claims Adjuster in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Great company to work for, great benefits, excellent technology. The supervisors are very friendly and listen to suggestions. There are very few other companies I would rather work for.

    Cons

    The hours can be long, the pay can be better, dealing with irate policyholders can be daunting and will take its toll you. When first hired you cannot take two consecutive days off.


  9. Helpful (2)

    "The work can be very overwhelming, but the benefits are great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fire and Theft Investigator in Miami, FL
    Current Employee - Fire and Theft Investigator in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Benefits (medical, vision, dental)
    gainshare (bonus)
    office culture
    dress code (business casual. very casual)
    its very rare the management style is a micro managing management style

    Cons

    stressful
    a lot of work
    always understaffed
    compensation for the amount of work that needs to be done is not reasonable
    holiday hours that are paid are very few.

    Advice to Management

    Management sometimes can make the position even more stressful then what it already is. I would recommend management to no stress the employees out more then what they already are.


  10. Helpful (1)

    "SWEATSHOP- All the Managers had Geico ...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Auto Damage Appraiser in Miami, FL
    Current Employee - Senior Auto Damage Appraiser in Miami, FL
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Progressive Insurance full-time (More than 5 years)

    Pros

    Job security, training. nice front line employees

    Cons

    Clique type environment, if you like being micromanaged, and prefer being promoted based on which team lead, & managers butt you kiss, ("bring an apple for"..."hang out with after work" ? Then this is the job for you.
     Find "no win" situations challenging and rewarding?Then work in claims for Progressive writing auto damage estimates.

    Advice to Management

    NONE


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