Progressive Insurance Reviews | Glassdoor

Progressive Insurance Reviews

Updated May 28, 2017
417 reviews

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5.0
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Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
76 Ratings

417 Employee Reviews

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Pros
  • Amazing schedule flexability and work/life balance (in 117 reviews)

  • Flexible scheduling and work from home (in 68 reviews)

Cons
  • Talks a lot about work-life balance but puts it on the employees to find it themselves (in 115 reviews)

  • The only con I see is the lack of call center locations (in 65 reviews)

More Pros and Cons

  1. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Atlanta, GA
    Current Employee - Claims Adjuster in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Good people, good support system and they give you the tools to do the job. Advancement opportunities are there if you want to work for them. Most people do not work in Auto Insurance claims because that is a career goal but if you are fortunate enough to be brought onto the Progressive team you learn to love the company which more than makes up for the bad days with the job. You know you can turn to your work mate and they will empathize and support you on those days.
    Mgmt has an open door policy and really listens to you. They listen to the feedback that we give and adjust appropriately.

    Cons

    Not any that I have found.

    Advice to Management

    Just keep doing what you are doing.


  2. "Sr. Casualty Specialist-Commercial Lines. Poaition is challenging and rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Casualty Specialist in Phoenix, AZ
    Current Employee - Senior Casualty Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 10 years)

    Pros

    Management in the commercial department is excellent. Great work life balance.

    Cons

    Workload can at times be challenging. Sometimes communication is lacking.

    Advice to Management

    Continue doing a great job!


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance (More than 10 years)

    Pros

    The Company has worked hard to define itself as a market leader while preserving the individuality of its employees. You can still be creative while meeting the goals and strategy statement and management actually listens to make improvements.

    Cons

    With substantial growth there have been growing pains- specifically some of the systems being outdated, There have been many improvements made, but still trying to catch up in the claims area.

    Advice to Management

    Continue to refine systems for efficiency and stay engaged at the base levels of the company. The strength of the company are the people who come to work everyday.


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  5. Helpful (1)

    "I have never been this happy at work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Relationship Associate in Colorado Springs, CO
    Current Employee - Customer Relationship Associate in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    The culture is amazing, the management is all very approachable and friendly. The training was very thorough and actually kind of fun.

    Cons

    Not a single one so far. To be fair, I have only been with the company for a little over 3 months, so maybe it is too soon to tell?

    Advice to Management

    Keep up the great work!


  6. "Application Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mayfield, OH
    Current Employee - Anonymous Employee in Mayfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Great Company, Amazing Benefits, lots of opportunities to advance if you take charge of your own career path.

    Cons

    Salary though good for the area, is a bit lower than other of similar positions of equal caliber.


  7. "Inbound Sales Representatve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales Representative in Phoenix, AZ
    Former Employee - Inbound Sales Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time (Less than a year)

    Pros

    Great place to work! Love it and would highly recommend! They throughly train you, continue to coach you for success, all with an amazing super positive spirit. There's a true respect for quality of life in and outside of work and for being yourself. If you truly enjoy people and making them happy, Progressive is an amazing place to be.

    Cons

    I really can not think of any cons. But I'm required to have a 20 word minimum in this area.

    Advice to Management

    Whatever you're doing right now, keep doing it! It's working great!


  8. "Special Lines"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Special Lines Representative in Chattanooga, TN
    Current Employee - Senior Special Lines Representative in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 10 years)

    Pros

    Great company with a diverse community.

    Cons

    The workload at times can be high but is goes in waves.

    Advice to Management

    Keep doing what you are doing. It is a great company. It was time for me to do something else.


  9. "Best job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managed Repair Representative in Indianapolis, IN
    Current Employee - Managed Repair Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 10 years)

    Pros

    Flexible, always different day, great benefits, car provided

    Cons

    There are no cons to this job.


  10. "Best company i've worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Insurance Sales in Austin, TX
    Current Employee - Commercial Insurance Sales in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 3 years)

    Pros

    health care, gym, massages, pay, general atmosphere

    Cons

    -expectations aren't always clear but rather "Wholistic" which can make it difficult to develop.

    Advice to Management

    Keep on. Great place to work.


  11. Helpful (3)

    "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is growing fast. Lots of opportunities for career growth.

    Cons

    Insurance claims is difficult work.


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