Progressive Insurance 1,628 Reviews | Glassdoor

Progressive Insurance Reviews

Updated February 23, 2017
1,628 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
129 Ratings

1,628 Employee Reviews

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Pros
  • The company is very focused on work/ life balance, as is my direct supervisor and manager (in 110 reviews)

  • Work from home- If thats your thing, I tried it but went back to office (in 62 reviews)

Cons
  • Claims volume can be intense and cause an imbalance in work life balance (in 109 reviews)

  • Its a Call center position, nough said (in 61 reviews)

More Pros and Cons

  1. "PIP LIFE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Claims Adjuster in Maitland, FL
    Current Employee - Medical Claims Adjuster in Maitland, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Gainshare, job security, community,good pay, growing company

    Cons

    long hours, lots of job duties, work overload, work life balance

    Advice to Management

    flex,flex, flex if you are going to require so much of an employees time be flexible in working arrangements.


  2. "Good benefits, poor work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Gainshare, good benefits, 401k match up to 6%

    Cons

    long hours expected, which burn out employees quickly


  3. "Cst"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Progressive Insurance part-time

    Pros

    Good insurance company to work for

    Cons

    N high calls most daus


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Subrogation Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Litigation Specialist in Mayfield, OH
    Former Employee - Litigation Specialist in Mayfield, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Progressive Insurance full-time (More than 3 years)

    Pros

    Great people throughout the department. Professional yet personable. Management did their best to accommodate all employees needs while driving company objectives.

    Cons

    The usual office 9-5 job cons.


  6. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster
    Recommends

    I have been working at Progressive Insurance full-time

    Pros

    This is a great place work. especially if you want to excel in the insurance industry. Its very easy to move around.

    Cons

    The work hours are challenging starting off .

    Advice to Management

    Allow a 7-3 or 8-4 work schedule. Employees would be happier.


  7. "Insurance Sales Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Representative in Austin, TX
    Former Employee - Insurance Sales Representative in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Progressive Insurance full-time (More than 3 years)

    Pros

    Progressive was a great company to work for but not for the person that does not enjoy doing the same job day after day.

    On-Site gym and cafeteria

    Cons

    The manager I had was only interested in the metrics he reported and in my opinion did not care about the pay or well-being of the team he managed. I finally got a raise after being there a year and a half while the other members of my training class received the same pay raise once they left training.

    Back when I was working there, if you were late 15 minutes past your start time they would view it as being absent the entire day.

    Advice to Management

    Ask Agents what other areas of the business they would like to be in or offer a way to help them advance into a higher paying role.


  8. "Wonderful Atmosphere with Great Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Austin, TX
    Current Employee - Customer Service in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Awesome Supervisors, Laid back and Friendly Atmosphere

    Cons

    Vacation/Sick days combined, Less Flexibility for Leave.

    Advice to Management

    More flexible leave options and vacation days


  9. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Process Analyst Lead in Mayfield, OH
    Current Employee - IT Process Analyst Lead in Mayfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Gainshare, on site Starbucks, on site fitness center, leadership, growth of the company, individual growth opportunities, flexible work arrangements, parking garage at some locations is great for Cleveland winters!

    Cons

    There are no real cons. Recommend folks take their job seriously and you will succeed. So many opportunities to learn.

    Advice to Management

    Keep it up


  10. Helpful (3)

    "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance full-time

    Pros

    Great coworkers
    Overall good training upon entry
    Good benefits

    Cons

    Terrible work life balance
    Questionable ethical decisions
    Workload impossible to complete

    Advice to Management

    Stop burning out new employees and maybe your turnover wouldn't be so high.


  11. "Decent starting pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Great people to work with

    Cons

    I was pretty happy there

    Advice to Management

    More advancement opportunities



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