Progressive Insurance 1,650 Reviews | Glassdoor

Progressive Insurance Reviews

Updated March 21, 2017
1,650 reviews

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Full-time Part-time

1,650 Employee Reviews

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Pros
Cons
  • Talks a lot about work-life balance but puts it on the employees to find it themselves (in 112 reviews)

  • The only con I see is the lack of call center locations (in 64 reviews)

More Pros and Cons

  1. "Special Resolutions Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Progressive Insurance full-time

    Pros

    Great company, great people, great benefits

    Cons

    tough to move into a different department


  2. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Miami, FL
    Current Employee - Claims in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    They actually care about their employees. Yes, it's very busy and sometimes hectic but there's no shortage of teamwork to share the load.

    Cons

    There's not really too many cons to list. Sure, every office has its issues and problem children that like to stir the pot but if you steer clear of those people all is good.


  3. Helpful (1)

    "Blended consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Blended Case Manager in Colorado Springs, CO
    Current Employee - Blended Case Manager in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance part-time (More than a year)

    Pros

    Flexible scheduling and work from home

    Cons

    Strict rules about following processes, can be confusing, but with a good manager is doable.

    Advice to Management

    Give more offline time to learn and brush up on processes


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  5. "sales rep"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance full-time

    Pros

    Nice environment and nice people.

    Cons

    need a little more break time from phones.


  6. "Satisfied employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CLRU Representative in Austin, TX
    Current Employee - CLRU Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Schedule flexibility, great benefits, on-site nurse, profit sharing, friendly people

    Cons

    Progressive is a great place to work. The only con I see is the lack of call center locations

    Advice to Management

    Keep doing what you're doing!


  7. Helpful (1)

    "Have been here 17 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Dynamic. Always changing. Unwavering in values. Flexible.

    Cons

    Job levels need to be revisited.

    Advice to Management

    Find ways to lighten workload.


  8. Helpful (1)

    "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time (Less than a year)

    Pros

    Friendly employees, pay, gainshare and opportunity for growth

    Cons

    None I can think of


  9. "good work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Process Lead in Cleveland, OH
    Current Employee - Marketing Process Lead in Cleveland, OH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Progressive Insurance full-time (More than 5 years)

    Pros

    work life balance, flexible schedule

    Cons

    politics, inefficient, leadership lack of vision

    Advice to Management

    less managers and directors, too many unnecessary barriers to get things done


  10. "Things are a changing and not for the better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STE Performance Engineering in Mayfield, OH
    Former Employee - STE Performance Engineering in Mayfield, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Progressive Insurance full-time (More than 10 years)

    Pros

    The Corporation in general is a great place to work. The workers are sharp and treat most everyone as family. Decent benefits and compensation.

    Cons

    Management does not follow their own policies. It's do as I say and not as I do, in reality. Management will preach the golden rules and lie to your face, while stabbing you in the back. Progressive used to be a technology company that sold insurance. They have turned into a accounting and investment company. "Bean Counters". The culture and employees are now second fiddle to the bottom line. Decisions will be made about your career direction with little to no input from you. Many in management have little to no technical skills but will make the technical choices for you. They thing they do, but really have no clue. Work life balance is much more about work now. Overtime is expected. Weekend work is expected. Management continues to reduce staff and bury employees with more and more work. Glad I was forced into retirement. Team morale is secondary to processes and cost reductions now.

    Advice to Management

    Read the book Strength Finders again. You cannot make someone into what they are not. Employees need to be able to criticize management with out repercussions for doing so. Employees are not challenging or undercutting your authority, they are trying to bring up things to make it better for everyone. The open door policy needs to be used as a way of moving something along rather than a way of stifling growth and insulting employees. Your subordinate mangers are not always right.


  11. Helpful (1)

    "Not bad for developers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Applications Programmer in Mayfield, OH
    Current Employee - IT Applications Programmer in Mayfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 3 years)

    Pros

    Flexible work arrangements, can work from home though they expect you to be in the office most of the time.
    Decent benefits: 401k with 6% (of your salary) match, health insurance (dental and vision included), HSA & Child care accounts

    Cons

    Requesting software can be slow though they are getting better



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