Progressive Insurance Reviews | Glassdoor

Progressive Insurance Reviews

Updated May 23, 2017
1,702 reviews

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Full-time Part-time

1,702 Employee Reviews

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Pros
  • Amazing schedule flexability and work/life balance (in 116 reviews)

  • Flexible scheduling and work from home (in 69 reviews)

Cons
  • Talks a lot about work-life balance but puts it on the employees to find it themselves (in 114 reviews)

  • The only con I see is the lack of call center locations (in 65 reviews)

More Pros and Cons

  1. "Great company to work at!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Supervisor in Houston, TX
    Current Employee - Claims Supervisor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 8 years)

    Pros

    The people, the support I receive from not only my peers but my direct leader, and the pay is competitive!

    Cons

    Not too many- just make sure you pay attention to detail, and are task oriented! If you're not, this job will be a challenge.


  2. Helpful (1)

    "TERRIBLE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Appraiser in Beverly Hills, CA
    Former Employee - Field Appraiser in Beverly Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Progressive Insurance full-time (More than 5 years)

    Pros

    you will need to work late everyday

    Cons

    they give you vacation time but you can't use it because no one will be able to cover for you.

    Advice to Management

    take a look at the real world


  3. "The best company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Sales Consultant in Mayfield, OH
    Current Employee - Licensed Sales Consultant in Mayfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Gainshare, inclusive workplace, paid time off, many opportunities to work from home, kind and caring company

    Cons

    Being tied to the phone for 8 hours, but that's any call center

    Advice to Management

    Keep up the good work!


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  5. "MRR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mrr in Las Cruces, NM
    Current Employee - Mrr in Las Cruces, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 10 years)

    Pros

    Gainshare, Benefits, Earned time Benefit (vacation time)l, Competitive pay

    Cons

    No Smart Phones, and no personal use of company cars like others in industry


  6. Helpful (3)

    "If you like stats, Progressive tracks EVERYTHING"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Supervisor in Colchester, VT
    Former Employee - Claims Supervisor in Colchester, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time (More than 5 years)

    Pros

    Challenging and engaging work, good compensation and benefits, competitive atmosphere, promotes almost exclusively from within, open and inclusive culture, offices in all 50 states make it easy to transfer

    Cons

    Organizationally a slave to this month's results which limits ability to see the forest from the trees. Talks a lot about work-life balance but puts it on the employees to find it themselves.


  7. Helpful (2)

    "Mentally abusive company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Subrogation in Cleveland, OH
    Current Employee - Subrogation in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 5 years)

    Pros

    A lot of really great people work there and you are encouraged to have personal relationships with your peers which makes it easier to go to work. fitness centers, cafeterias, 401k match.

    Cons

    Most people end up on anxiety or depression meds eventually. Management is mentally abusive. The amount of nepotism going on is alarming!

    Advice to Management

    Do some soul searching and think about how you are treating your employees.


  8. Helpful (2)

    "Things are a changing and not for the better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STE Performance Engineering in Mayfield, OH
    Former Employee - STE Performance Engineering in Mayfield, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Progressive Insurance full-time (More than 10 years)

    Pros

    The Corporation in general is a great place to work. The workers are sharp and treat most everyone as family. Decent benefits and compensation.

    Cons

    Management does not follow their own policies. It's do as I say and not as I do, in reality. Management will preach the golden rules and lie to your face, while stabbing you in the back. Progressive used to be a technology company that sold insurance. They have turned into a accounting and investment company. "Bean Counters". The culture and employees are now second fiddle to the bottom line. Decisions will be made about your career direction with little to no input from you. Many in management have little to no technical skills but will make the technical choices for you. They thing they do, but really have no clue. Work life balance is much more about work now. Overtime is expected. Weekend work is expected. Management continues to reduce staff and bury employees with more and more work. Glad I was forced into retirement. Team morale is secondary to processes and cost reductions now.

    Advice to Management

    Read the book Strength Finders again. You cannot make someone into what they are not. Employees need to be able to criticize management with out repercussions for doing so. Employees are not challenging or undercutting your authority, they are trying to bring up things to make it better for everyone. The open door policy needs to be used as a way of moving something along rather than a way of stifling growth and insulting employees. Your subordinate mangers are not always right.


  9. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Miami, FL
    Current Employee - Claims in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    They actually care about their employees. Yes, it's very busy and sometimes hectic but there's no shortage of teamwork to share the load.

    Cons

    There's not really too many cons to list. Sure, every office has its issues and problem children that like to stir the pot but if you steer clear of those people all is good.


  10. Helpful (1)

    "Blended consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Blended Case Manager in Colorado Springs, CO
    Current Employee - Blended Case Manager in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance part-time (More than a year)

    Pros

    Flexible scheduling and work from home

    Cons

    Strict rules about following processes, can be confusing, but with a good manager is doable.

    Advice to Management

    Give more offline time to learn and brush up on processes


  11. "Satisfied employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CLRU Representative in Austin, TX
    Current Employee - CLRU Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Schedule flexibility, great benefits, on-site nurse, profit sharing, friendly people

    Cons

    Progressive is a great place to work. The only con I see is the lack of call center locations

    Advice to Management

    Keep doing what you're doing!


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