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Progressive Insurance Employee Reviews about "work life balance"

Updated Dec 3, 2023

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Found 6,843 of over 7K reviews
3.8
70% Recommend to a Friend
Progressive Insurance President and Chief Executive Officer Tricia Griffith
87% Approve of CEO

Found 784 of over 7K reviews

3.8
70%
Recommend to a Friend
87%
Approve of CEO
Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
3,239 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Benefits provided were great and cheap(in 702 reviews)
  • "Pretty good pay for taking calls all day and having a license to take with you.(in 570 reviews)
  • "work from home and flexible schedules are great.(in 347 reviews)
  • "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive.(in 285 reviews)
  • "Great culture and very family oriented(in 234 reviews)
Cons
  • "No work life balance... overload of claims and its quanity over quality but they stress the customer service piece(in 276 reviews)
  • "Poor management and contradicting ethics.(in 226 reviews)
  • "Heavy work load that requires time management and efficiency to be successful(in 132 reviews)
  • "One manager was great.(in 116 reviews)
  • "The team you are on can be changed on whim with very little notice and moved under a different supervisor.(in 116 reviews)

Ratings by Demographics

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Reviews about "work life balance"

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784
    1. 4.0
      Dec 11, 2020
      Claims Adjuster
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is really good and the culture in the company is overall inviting and pleasant

      Cons

      You’re going to work for your money. Work life balance is preached here but in all actuality it’s not that easy to do that. The company tends to be reactive to issues instead of proactive so those on the front lines are dealing with a lot more than they probably need to.

      2
      1. 3.0
        Nov 25, 2015
        Medical Pay Adjuster
        Current Employee
        Riverview, FL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        THE PEOPLE ARE GREAT AND THE INSURANCE

        Cons

        The job duties are unrealistic. No work life balance... overload of claims and its quanity over quality but they stress the customer service piece

        10
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        1. 3.0
          Jul 28, 2019
          Anonymous Employee
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great company culture and bonus system.

          Cons

          No work life balance as you will work 50 plus hours weekly to try and keep up with the work and not get ahead!

          1
          1. 4.0
            Jul 18, 2023
            Claims Adjuster
            Current Employee, more than 3 years
            Hudson, WI
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great work culture and you do feel like the company cares about you and your development.

            Cons

            Work life balance can be challenging at times but you are salary so it's up to you how to manage your workload and time

            1. 1.0
              Jul 23, 2019
              Anonymous Employee
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Medical insurance is on point

              Cons

              Current Progressive employee. I warn anyone who considers getting a job for this company. The pay is mediocre, the vacation/sick time laughable and the expectations and work load insurmountable. Do you want to be a modern day slave putting in 12-15 hours a day for a company that could care less about a work life balance? I am in no way exaggerating when I say that working overtime without pay is a requirement of this job. Want to leave at 5pm but the constant ringing of your phone for both your own and the entire companies work list hasnt relented so you were unable to conquer your laundry list of priorities. Get ready for the side eye and extreme guilt laid upon you for attempting to take care of yourself. This company in no way cares you you little slave— you cant volunteer unless its a weekend, theyll cancel employee events if they think theres too much work, and require you to “volunteer” your Saturdays to work even more. Run away fast from this hell on earth.

              7
              1. 3.0
                Apr 5, 2019
                Designer
                Current Employee, more than 3 years
                Cleveland, OH
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Progressive in general has a really great culture. It does, however, change depending on your manager or department. It is up to EVERYONE to upload our values & culture. Gym is nice, and the classes are great Cafeteria has good food (though not free) Work/life balance is possible but it's something that you personally have to define and enforce

                Cons

                Communication & misalignment between teams/departments Less support the more experienced you get in your role Upper management tends to make decisions that affect your day to day role without consulting you and making sure you are supported properly No design mentors / no design leadership Designers are siloed in their departments (as intended) however there's no community or direction for designers which makes collaboration & consistency very difficult Underpaid

                1
                1. 3.0
                  Jul 4, 2023
                  Senior Property Adjuster
                  Current Employee, less than 1 year
                  Nashville, TN
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Excellent insurance and steady salary. Good gain share bonus only when company is doing good. If you like a guaranteed pay every month it’s excellent.

                  Cons

                  Will work you at an unattainable expectation. Work life balance will be impacted and will need to work after hours to complete work. You will be expected to complete multiple task and other work outside your normal work duties. Surprise duties will happen.

                  1. 2.0
                    Aug 3, 2022
                    Claims Adjuster
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good benefits and yearly bonus

                    Cons

                    Constantly under staffed, their motto should be “help is on the way” except help never comes, and they work you to the bone. Friends and co-workers were just as burn out and depressed due to being overworked. No one is actually happy working there. ZERO work life balance and they still expect you to attend meetings and meet your numbers while you drown.

                    2
                    1. 1.0
                      Apr 7, 2016
                      Claims Generalist
                      Former Intern
                      El Paso, TX
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Pay , Benefits, Nice Office, Centralized Location, gainsharing

                      Cons

                      Fast paced environment with extremely high STRESS and unreasonable workload and expectations. Expectations are unreasonably high and get higher every year. Most positions are salary and the company takes advantage of it. Employees constantly work extra hours and there is no such thing as work life balance. Working extra hours is an REQUIREMENT especially for the supervisors who i feel sorry for. I've seen several people get physically sick from the high levels of stress and the high pressures of the job but upper management just doesn't care. Work environment is negative, employees are not valued, no sense of accomplishment.

                      5
                      1. 4.0
                        Jun 26, 2023
                        Saales
                        Current Employee, less than 1 year
                        Houston, TX
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Pay is really good. They take their time to train you and you get to keep your license. Benefits are amazing

                        Cons

                        They have very poor schedules to choose from which results into no work life balance.

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                      Hi any one works as solutions engineer I got this task to do and would like to know if it’s correct what I’ve done please. Thanks a lot

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                      Digital Strategy Consultant

                      Is it bad interview etiquette to ask about salary expectations WHEN the recruiter fails to bring that up in our screener? I did it so we could ensure alignment and the recruiter said she ‘usually waits to do that after the first call’ 🙄

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                      EHS Analytics Manager

                      Has anyone ever requested another recruiter while starting the interview process? I had a bad experience with one at Republic. It was really bad to the point she wasn't remembering conversations and ghosted me about follow-ups. She reached out to me about a job I applied for a few months ago but I don't want to go through the same experience. Then again, maybe her lack of accountability is indicative of the work environment at that particular company and I shouldn't even bother.

                      1
                      2 Comments

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