Progyny Reviews
Updated Aug 30, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "CEO is a good sales person and so far is successful in getting this company funded." (in 8 reviews)
Ratings by Demographics
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- 5.0Apr 17, 2023MarketingCurrent EmployeeNew York, NY
Pros
Progyny prioritizes both it’s communities and it’s employees and provides ample benefits
Cons
Can required to work some overtime
- 2.0Aug 24, 2023Customer Service RepresentativeCurrent Employee, less than 1 year
Pros
Great pay, remote, weekends off
Cons
We are treated like robots. The workload is too much to handle. Everyone who works here agrees.. there’s no way to answer calls plus work on a million shared excel sheets, plus your cases, plus emails, plus storage reports.. there’s so many hidden cases you have to find. So many extra unnecessary steps. Why have an outlook email when you have to use the sales force for all emails but still remember to check your actual outlook too. It’s too much. They literally monitor your calls and you are not allowed to put anyone on hold for longer than 2 mins. Also if you get an escalated call and they demand a supervisor or manager, you can’t hand the call to them. You have to open a ANOTHER case just for a manager to pick up a phone. Ridiculous!
Progyny Reviews FAQs
Progyny has an overall rating of 4.1 out of 5, based on over 106 reviews left anonymously by employees. 71% of employees would recommend working at Progyny to a friend and 74% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
71% of Progyny employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Progyny 3.6 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Progyny to be career development, senior leadership, benefits and the cons to be workplace, management.