Project Management Institute Reviews | Glassdoor

Project Management Institute Reviews

Updated Oct 22, 2019

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3.1
53%
Recommend to a Friend
51%
Approve of CEO
Project Management Institute CEO Sunil Prashara
Sunil Prashara
4 Ratings
  1. Helpful (10)

    "Poor leadership and worse execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Project Management Institute full-time

    Pros

    Don’t have to actually do much work. If you can keep your head down you can coast for ages. Don’t rock the boat!!! Oh. And the culture surveys are hilarious!

    Cons

    Clueless management more focused on CYA over doing the right thing for the membership. VPs turn a blind eye to the poor behavior of favorite employees while a constant stream of talent flees the sinking ship.

    Advice to Management

    A fish rots from the top down. PMI will never reach its promise without significant changes in senior leadership.

    Project Management Institute2018-05-23
  2. Helpful (2)

    "change management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Project Management Institute full-time

    Pros

    good health benefits and paid time off

    Cons

    major restructuring and many long time employees are no loner there

    Project Management Institute2018-05-13
  3. Helpful (4)

    "I Had a Neutral Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Project Management Institute full-time

    Pros

    Free insurance Generous amount of PTO (new hires start with 20 or so days) and paid holidays Decent pay Consistent feedback on performance with advice on how to improve Free lunch many days (Customer Care was always permitted to get lunch from other departments's parties, meetings, ect.) Agreeable coworkers Independent work (you never were blamed by management for something that wasn't your fault, nor did you... have to depend on someone else to do your job) Everyone who had the same job title was equal (there was no way to give the "good calls" to individuals who have been there the longest amount of time. No one could pick and choose which interactions to take.) Although I never experienced this or watched any coworkers experience this, we were consistently told changing departments was possible if we were unhappy. I am not sure how easy this was to do or if it was even possible.

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    Cons

    Some of the policies were difficult to explain to customers or did not have the best interest of the customer in mind. You need to explain in detail decisions made by other departments and rarely can you transfer the call to the specific department. Certain team leads were unpleasant to work with and seemed annoyed by questions. Many company decisions were made by people who do not have to deal with the... black-lash from customers. Every single live online webinar event that was advertised crashed at at least one point during the event, which caused a wave of complaints, to which we had no response.

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    Advice to Management

    Let customer care have more say in the decisions and policies made that affect customers, since they are the ones that are responsible for explaining the policies and dealing with complaints. Allow members of other departments to take calls from customers so that they can see how it is to have to explain some of their policies and procedures. No, listening in on calls doesn't count. Customer Care should be there... to answer customer questions, not explain other departments' decisions.

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    Project Management Institute2018-02-06
  4. Helpful (1)

    "Good place for a job, but not for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newtown Square, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Project Management Institute full-time for more than 8 years

    Pros

    Great benefits, decent salary, good work environment, easy hours. Most everyone in the office is good to work with.

    Cons

    Little or no opportunity for advancement; most promotional opportunities are filled from outside (many are not even advertised internally). No reward for individual performance; annual bonuses are company-wide based on organizational results. HR gives lips service to employee development and advancement. This is a professional membership organization, and while members are treated extremely well (as should be the... case), employees are second class citizen. The objective of PMI is to promote the project management profession and its members' careers (which, again, it does well), but does not advance the careers of its employees.

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    Advice to Management

    Take care of your people better. You're doing a fine job for your members, but you loose your best staff when you don't treat them well.

    Project Management Institute2018-01-23
  5. "Great Employee Benefits But Constant Changing of Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chapter Development Specialist in Newtown Square, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Project Management Institute full-time for more than 5 years

    Pros

    Employee Benefits, Professional Development Opportunities, Friendly Work Environment, Flexible Work Schedules

    Cons

    Constant Change (some for good, some not),

    Project Management Institute2017-12-07
  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Project Management Institute full-time

    Pros

    Room for growth, good pay, somewhat flexible conditions, profit sharing.

    Cons

    HR is a little optimistic as to what is really offered for employees.

    Project Management Institute2017-11-21
  7. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Project Management Institute full-time

    Pros

    Hard working staff, great interaction with practitioners in the industry, good benefits.

    Cons

    Office politics among senior management, lack of career advancement.

    Project Management Institute2017-10-25
  8. Helpful (4)

    "Better opportunities are out there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Project Management Institute full-time for less than a year

    Pros

    -Set hours (no rotating shifts) -Low volume call center -Casual enviorment -Catered lunch during the week

    Cons

    -Pay is subpar -Unless you're in upper management your opinion/feedback won't change much in terms of customer policies and regulations -Little room for growth

    Advice to Management

    -Stop the lipservice. Actually listen to your customers needs and do more with employee feedback than say what they want to hear. There's a reason there's so many flaws with PMI and membership isn't where it should be.

    Project Management Institute2017-08-08
  9. Helpful (6)

    "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Project Management Institute full-time

    Pros

    The benefits are amazing. One of the perks.

    Cons

    Old school way of managing teams. "manager is always right",employee always in the wrong. They will also change your job duties in an instant. Not any training at all.

    Advice to Management

    You need an onboarding trading program. No official training in place. Departments do not manage the same. For instance what goes for one is not the same for the other. Inconsistent goals. Not much directions. Some Managers need communication training and how to manage a team. Want subordinates to feel like their subordinates. Old school of hierarchical management style.

    Project Management Institute2017-08-29
  10. Helpful (11)

    "Not what it could be!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook

    I worked at Project Management Institute for more than 3 years

    Pros

    Good medical benefits, great co-workers. (really some of the best)

    Cons

    4 weeks vacation to begin, but be prepared to be berated for taking it. Some managers are NEVER wrong. Proving they are, is a fast track out the door. Don't bother to report to upper management or HR. It will fall on deaf ears. They protect their own, even the worst of the worst. Can't rate CEO or Board as they are completely removed from staff. Political correctness about the chain of command is out of... control. Any information that flows down from the top is shrouded in company speak with no real substance. Really good people are leaving or being pushed out and no one is trying to find out why. Technology is about 10 years behind. Some extremely talented IT folks but it takes months to get new ideas or improvements approved, if ever. IT can only work with what they have. If you want a job where you keep your head down and agree with everything managers throw at you, don't share good ideas for fear they will be dismissed or stolen, and never point out mistakes or inconsistencies in upper management, this place is for you.

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    Advice to Management

    Take a long hard look at those who manage. Many are not suited to EVER manage people. Stop protecting them and pay more attention to staff and volunteers who have actually reported bad behavior. Bully's are not only on the playground!!! Throw some serious money at the IT department and stop being schizophrenic about who you are!

    Project Management Institute2017-05-24
Found 113 reviews