Proservice Hawaii Reviews

Pros

Great people who really care about clients and give their all. Employees will do anything for their clients. Good manager who tried. A lot of opportunity to grow and learn if you are willing to work hard and take chances.

Cons

Behind in technology and playing catch-up, but misfiring for clients and employees working harder not smarter. Extreme burnout and employees are looking for a lifeline. A lot of feedback given but no real solutions, despite managers trying - comes from the top. Employees need to be given resources to do their jobs and trained to do their jobs. Inconsistent in standards of employees hired and rewarded.

Pros

Coworkers who will try and support you even if they are unhappy themselves

Cons

Leadership doesn’t listen Bullying by management No work life balance Lack of understanding in Management/Leadership regarding the work that needs to be done

Pros

Your team members and manager are very supportive and you will likely develop close relationships with them. They will be there to fight/survive alongside you through the battlefield that is working at ProService.

Cons

Don't work here if you have a family and want to spend quality time with them. Extremely high workload. Culture of high expectations where they say it's okay to make mistakes so you can learn from them. Just don't make the same mistake twice, because that's completely unacceptable. Work life balance doesn't exist. Even when you're not working you'll be anxiously thinking about work and hoping that you didn't forget to respond to a client's email or something like that.

Pros

Good coworkers looking for a career

Cons

Everything else. Poor leadership and unhelpful HR. Sexual harassment complaints and illegal workplace discrimination will fall on deaf ears with HR, in an HR company! So much turnover and push to add more clients than they can service. Employees complain about being underpaid and overworked, working 16 hours a day and weekends. Average 3-4 per week up to 16 employees per month quitting the company. They will make stuff up to cover for their bad reputation and poor leadership. Leadership puts fear on the employees. HR department and managers are scared to speak up to do the right thing. Employees can’t go to HR in fear they will get punished or lose their job. Disappointed and appalled in the leadership how they treat their good employees who work hard. They condone drinking, partying and join their “cult” like behavior. They want to be perceived as “Best Places to Work” with high “Core Values” but can’t deliver on the promises to their own internal employees and clients. They think they are above the law because they’re an HR company. Employees of client companies not being helped with sexual harassment/HR issues because of relationship with top level executives at company’s being told issues will be swept under the rug. Team witness leadership yelling and swearing at managers, high turnover in leadership, HR department and leadership condoning sexual harassment by allowing managers to have sexual relationships within their department, managers harassing team members, illegal workplace discrimination and favoritism by the leadership. Lack of trust in the CEO and leadership. The moment you speak up, you will be a target.