Proservice Hawaii Reviews

Pros

The people, atmosphere, client focused, employee centered, employee growth, and career advancement opportunities. Everyone would love to work for Proservice.

Cons

Not that I can think of. Our internal communication and problem solving is at a level that solves any cons that may come up, so I am unaware so far of any.

Pros

Good pay (for some, not all), flexible hours, remote work.

Cons

Extremely poor leadership, from the executive level down to department managers. Tiered management system. Very high turnover due to bad company culture (again, due to poor leadership). Most tenured employees are gone. Poor communication between depts, disorganized and understaffed, unfair practices and lack of support. Unfair lead distribution (political/favoritism) and no transparency. Often require team members to perform/“role play” in front of peers so execs and management can critique/test/belittle. Leadership takes no responsibility for any of the issues and passes the blame on to staff. No upward mobility or room for advancement. They will get what they can out of you and then it's on to the next.

Pros

Great colleagues, learn something new everyday

Cons

Same issue as everywhere, hard to find a work-life balance

Pros

They offer free soft drinks and snacks.

Cons

Literally everything else Executive team leadership is non-existent The pay is low and they have no career advancement opportunities Half of the projects you work on will never see the light of day Politics run the organization - Your skill level and expertise mean nothing Management style is top-down, keep the foot on the neck of the employees and make them feel as inferior as possible Despite your expertise, you will be tasked with jobs that have nothing to do with your career. They frame it as "Pro First" but in reality they're cheap and don't want to hire additional people They refuse to invest in technology, instead demanding employees work twice as hard and inefficiently They sacrifice good service for growth and take on more clients than they can handle Fire drills are a daily norm, you never get to do your actual job Quarterly planning takes a month and it happens every quarter. You will be overworked until you're no longer useful then tossed aside

Pros

Management does try to make Proservice fun, but it seems almost cult like at times with the huge emphasis on the companies values. There are free breakfasts on Friday as well as casual Friday so thats pretty nice!

Cons

Very disorganized environment, I feel like they hire and plan the organizations needs very poorly. Employees seem to just be shifted around into positions and tasks that they didn't sign up for (which is fine but this should be emphasized during the interview process). Also, pay is poor even for Hawaii.