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Proservice Hawaii Reviews
Updated Nov 21, 2023
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Found 196 of over 202 reviews
76% Recommend to a Friend
84% Approve of CEO
Found 196 of over 202 reviews
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Recommend to a Friend
Approve of CEO
Ben Godsey
144 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Pay isn't great for the amount of effort workers put in (especially more notable for my salaried coworkers who work overtime on the regular" (in 8 reviews)
- "Disappointed and appalled in the leadership how they treat their good employees who work hard." (in 4 reviews)
- "There are a few executives that have 'rumors' about them, and trust me they are true." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Proservice Hawaii and is not affected by filters.
- 5.0Nov 21, 2023Payroll Service CoordinatorCurrent Employee, more than 1 year
Pros
ProService has a great company culture that fosters collaboration, growth, and development with a strong focusing on supporting local businesses and the community. The company offers a comprehensive benefit package, flexible work arrangements, and competitive pay.
Cons
1. High work load due to growth initiatives in the organization 2. Lack of initial training which can be a bit challenging at first
- 4.0Nov 8, 2023Sales BDMFormer Employee, more than 8 yearsKahului, HI
Pros
Good benefits at Proservice Hawaii
Cons
Too corporate, teams are too segmented for the small region
- 2.0Nov 8, 2023SupervisorFormer Employee, more than 3 yearsHonolulu, HI
Pros
The people can be fun be prepared to drink and happy hour to fit in though! Benefits are good.
Cons
Must drink the koolaid to truly fit in. Koolaid includes alcohol (which is not good for sober people). Do more with less people approach which is hard for employees.
Proservice Hawaii Response5wThank you for taking the time to share your feedback; your input is valuable to us, and we take your concerns seriously. Firstly, we’re glad to hear that you've found the people here to be enjoyable and that you appreciate our benefits package. We strive to create a positive and supportive work environment, and it's reassuring to know that our team members are having a good time together. We’d like to address the concerns you've raised about the company culture, particularly in relation to alcohol consumption. While we do host monthly pau hanas as an opportunity for our staff to connect with one another, it's essential to clarify that these events are entirely optional, and we respect the choices of all our employees. We want to emphasize that our intention behind these gatherings is to foster camaraderie and provide a space for socializing. We value diversity and inclusivity, and we work diligently to ensure that ProService events are welcoming to everyone. If you have any additional suggestions or concerns you'd like to discuss, please feel free to reach out directly to our Internal HR team.
- 5.0Mar 14, 2023Front Office CoordinatorCurrent Employee, less than 1 yearHonolulu, HI
Pros
One of the greatest parts of working for Pro Service is that the company is very family oriented. My time of employment with the company has not been that long and I feel excited and ready to come to work everyday, knowing that my team will be there to support me. Another reason why I love working for Pro Service is the management; my manager always gives me an opportunity to grow and improve which outshines any other employer that I have worked with. Lastly, the company as a whole is very supportive and never fails to jump on any task that is given throughout the entire organization. I have never worked with such a responsive and attentive company!
Cons
I have been working with Pro Service for a few months now and have yet to find something that I dont like about the company. Pro Service cares about their employees and often goes the extra mile to ensure that we are well taken care of!
1 - 5.0Mar 14, 2023SQL DeveloperCurrent Employee, more than 3 yearsHonolulu, HI
Pros
I have been working at ProService for 3 years. In those 3 years, I have gained a lot of great work experience. I have been able to grow in my profession and develop the skills needed to excel at my job. I love the culture and support that I receive from my co-workers and management. ProService is a great place to work at, whether you are just starting a new career or looking to advance your current occupation.
Cons
A downside to working at ProService is that we generally work in small teams. While this works a majority of the time, ProService is a fast paced environment, which can sometimes make the workload seem heavy.
1 - 5.0Mar 14, 2023Payroll Tax AccountantCurrent Employee, less than 1 yearHawai‘i Kai, HI
Pros
It's very common to have a team that is unbalanced, where only a few contribute more than the others. However, I see our team bonding stronger and collaborating to push each other to tackle the hardships. If you do payroll tax related work, you would know that the IRS and the states are in chaos since Covid. Even if the agencies do not answer our calls or respond to our inquiries, our team still continuously puts in the effort.
Cons
Even when our team does our work and put in the time to respond to the tax issues, I do not think our workload is getting smaller. However, this is not because our team lacks competence, knowledge or effort. I just find it a hard time for payroll tax accountants as the IRS and the states are backed up.
- 5.0Mar 18, 2023Sales ManagerCurrent Employee, more than 1 year
Pros
I’ve been at ProService for a little over a year and can’t say enough great things about my experience. Coming to PSH was the best career move I’ve ever made. It starts with senior leadership and their dedication to a high performing but employee-centric culture. Great work-life balance. Compensation is fantastic, especially for Hawaii, and opportunities for growth come quicker than they do at most other companies of their size in the state. Come to ProService if you want to work for a mission driven company where you will expand your skills/knowledge, work collaboratively to achieve big, rewarding goals, and be a part of a truly infectious culture.
Cons
I only wish I had joined sooner.
Proservice Hawaii Response6moThank you for taking the time to share your positive experience with us! We are thrilled to hear that your time with us has been so rewarding and that joining our company was the best career move you've ever made. We are committed to creating an environment where every team member feels valued, supported, and motivated to achieve their professional goals. We believe in striking a healthy work-life balance, and we're delighted that you've found this to be the case during your time with us. We are proud to offer competitive compensation, especially considering our unique location in Hawaii. We recognize the importance of rewarding our employees for their hard work and dedication, and it's gratifying to know that you feel compensated appropriately. Opportunities for growth are a top priority for us, and we are glad to hear that you have experienced them at a quicker pace compared to other companies in our state. We believe in providing avenues for professional development, and we are thrilled that you have been able to expand your skills and knowledge while working collaboratively with your colleagues to achieve meaningful goals. Thank you for your kind words and for choosing ProService as your employer. We are grateful to have you as a valuable member of our team and look forward to continuing to support your professional growth and success.
- 5.0Mar 14, 2023Anonymous EmployeeCurrent Employee, more than 3 yearsHawai‘i Kai, HI
Pros
In my experience working at ProService the biggest pros would be the culture and value. Although the company has many smaller departments they encourage and engage the organization to collaborate together. With the many departments ProService has, there is always room for growth and management is very open to supporting you in your career path. The company works with employees to ensure a good work life balance. Not to mention the view from the office, definite plus.
Cons
The work is very fast paced and constantly changing. Multitasking is a huge factor and at times could seem like the workload is heavy.
1 - 3.0Sep 1, 2023HR AssociateFormer Employee, less than 1 yearHonolulu, HI
Pros
- Remote setting - Great team effort
Cons
- starts too much initiatives but don't follow through
- 5.0Jul 5, 2023Anonymous EmployeeCurrent Employee, more than 3 yearsEgypt, NC
Pros
Great salary great environment great people
Cons
Podcast for the starters give sus yhe capaity to be one of best
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Proservice Hawaii Reviews FAQs
Proservice Hawaii has an overall rating of 4.0 out of 5, based on over 202 reviews left anonymously by employees. 76% of employees would recommend working at Proservice Hawaii to a friend and 76% have a positive outlook for the business. This rating has been stable over the past 12 months.
76% of Proservice Hawaii employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Proservice Hawaii 3.7 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Proservice Hawaii to be senior leadership, benefits, career development and the cons to be workplace, compensation.
