Prospect Airport Services Inc Reviews | Glassdoor

Prospect Airport Services Inc Reviews

Updated August 22, 2017
150 reviews

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2.6
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Vicki Strobel
51 Ratings

150 Employee Reviews

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Pros
  • Great place to see famous people and meet new people (in 9 reviews)

  • An exciting, engaging work environment perfect for those starting out in customer service (in 8 reviews)

Cons
  • No benefits for employees until a you have been on the job for a year (in 15 reviews)

  • Drama, hours, no benefits, low pay (in 12 reviews)

More Pros and Cons

  1. "I only worked 2.5 months and requested 2week notice paperwork."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wheel Chair Assistant/AA Equipment in Chicago, IL
    Current Employee - Wheel Chair Assistant/AA Equipment in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Prospect Airport Services Inc full-time (Less than a year)

    Pros

    - discount on public transport transactions
    -looking forward to a bad day ? Work here.

    Cons

    - inconsistent management
    - lots of miscommunication
    - poor quality in training on actuall floor
    - supervisors are rude and do not know how to properly communicate with employees
    - management has a lack of care for
    passengers and employees
    - lots of management are close knit and do and "look out for themselves"
    - inconsistent dress code

    Advice to Management

    Be more considerate for others. Be more professional.


  2. "Passenger Service Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Prospect Airport Services Inc full-time

    Pros

    Tips, meeting new people, friendly coworkers most of the time.

    Cons

    HORRIBLE Management, they got kids running the place. A lot of freezing hours. NO BENEFITS AT ALL. Lots and lots of favoritism.

  3. "worker Review"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Prospect Airport Services Inc part-time

    Pros

    Its a good starting job .

    Cons

    It not very high pay.


  4. "Superivisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Prospect Airport Services Inc full-time

    Pros

    The units.
    The other Supervisors.
    The units.

    Cons

    Duty Managers that aren't present 80% of the time and make false assumptions of your work ethic.
    Mandatory write ups/warnings to the units.
    No benefits.

    Advice to Management

    Be more professional.
    Do not slander other employees name in front of other employees.
    Stop with the favoritism.


  5. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wheelchair Assistant in Romulus, MI
    Former Employee - Wheelchair Assistant in Romulus, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Prospect Airport Services Inc full-time (Less than a year)

    Pros

    Good tips in summer and good airport food

    Cons

    It's your LIFE
    Never know when your going home

    Advice to Management

    STOP FREEZING PEOPLE !!!


  6. "Creating excel worksheets for employees and dispatching flights for teams that are assigned to them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Chester, PA
    Current Employee - Dispatcher in Chester, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Prospect Airport Services Inc (More than a year)

    Pros

    Full time, hands on, very friendly,communication is important , a very fun job, multitasking is very important, learning about the aircraft types is important, but not needed right away. Get paid every week.

    Cons

    Bad benefits, not that flexible for my position , communication isn't that good because of outdated equipment, can get difficult at times especially during bad weather with flights


  7. "Good company but very strict"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX

    I have been working at Prospect Airport Services Inc full-time

    Pros

    Great managers, you can easily work overtime especially during the busy travel season

    Cons

    Harsh penalties for unprofessionalism (like if you're tardy), not many days off

    Advice to Management

    Help your employees further grow in their roles

  8. "I like it, It's Great, But there is no future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSA in Salt Lake City, UT
    Current Employee - PSA in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    quick to hire, nice people, relaxed work, self motivating work, tips and a learning experience.

    Cons

    slow days, high turnover rate, bad management and sometimes dealing with mean people.

    Advice to Management

    there needs to be the same system use for everything! because one manager wants this and another wants the opposite.


  9. "Baggage Claim"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Prospect Airport Services Inc full-time

    Pros

    hour lunch
    nice employees
    food in the airport
    work by yourself
    eh

    Cons

    rude customers
    boring
    low pay
    difficult to learn
    work by yourself


  10. "Cabin Cleaners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You can apply for Delta or other jobs

    Cons

    No benefits for employees until a you have been on the job for a year

    Advice to Management

    They need to learn how to talk to employees


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