Protection 1 Employee Reviews about "p1"

Updated Apr 26, 2019

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2.8
47%
Recommend to a Friend
59%
Approve of CEO
Protection 1 CEO Tim Whall
Tim Whall
99 Ratings
Pros
  • "My direct manager, time off, employee alarm benefits(in 7 reviews)

  • "Good people that do their best to serve the customer and meet company standards(in 6 reviews)

  • Cons
  • "Upper management loses touch of mid management at times(in 9 reviews)

  • "P1 name was then changed and the family atmosphere was drastically changed(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "p1"

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    1. 5.0
      Former Employee, more than 10 years

      I would have retired with this company...

      Apr 26, 2019 - Service Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people! From upper management, technicians to office personnel they have nothing but the best. The company always made me feel like family.

      Cons

      Things quickly changed when a large security firm was purchased. P1 name was then changed and the family atmosphere was drastically changed.

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    2. 1.0
      Former Employee, more than 1 year

      Highest industry Payscales, to sit on your butt

      Dec 6, 2014 - Installation Technician in Orem, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Oh, I'm supposed to have something to put here?

      Cons

      Working for P1 is like feeding a stray cat. Except you're the stray cat. You'll be told all kinds of promises that will give most people just enough hope to keep coming back. The reality is there are only two ways to succeed. Option A) Uproot and relocate across country long term for an average management position. Option B) You know someone and are part of the boy's club. The thing you'll hear most often are "highest industry Payscales" that's great until you realize you're only getting half as much work and driving twice as far. Working hard WILL improve your situation, a LITTLE, but not as much as being best buddies with the directors. Likely, the plans for you are something like, if you bust your balls maybe in a handful of years you'll move up. Also plan on lying to your recruits because they'll make about as much as working fast food... With much greater sacrifice. I've never seen so many people quit a job in my life.

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    3. 5.0
      Current Employee, less than 1 year

      Best in Class!

      Mar 6, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Customer Service is BIG focus. Company strives to hire most talented leaders. CEO has the right vision and taking company in great direction. Technology is top notch. P1 is striving to becoming one of the best places to work. Compared to competition P1 shines as BEST IN CLASS!

      Cons

      It truly is hard to find true Cons. Anything I can think of that is a weak area is in the process of revision and strengthening. If I had to name one thing that could improve it's their LMS system and branch level training program. It is all PC based and the testing doesn't allow for real learning.

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    4. 5.0
      Current Employee, more than 3 years

      It really is 1 big family

      Nov 5, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture at Protection 1 is beyond amazing. There are always health initiatives, community efforts and prizes that you can earn/win. Every year P1 hosts a President’s Circle Annual Trip as a thank you employees who exceed expectations and deliver results. All employees in the company are eligible to win. What a great incentive! The Management is also great to work with/for. They are down to earn, know the industry inside out and allow you to be creative with how you can help the company grow.

      Cons

      In the past 3 years, i don't have any cons for working at Protection 1

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    5. 2.0
      Former Employee, more than 8 years

      Commercial Sales, A lot of expectations VERY low pay.

      Aug 9, 2013 - Commercial Sales Representative in Visalia, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some good service concepts and offerings if they could be executed.

      Cons

      No support from corporate or local branch (Neither care). After successfully working at P1 for almost 10 years things took a nose dive a year and a half ago or so. Most all of the best performers on the sales team company wide had left. I got tired of waiting for things to get better and did the same. New corporate management is robotic and treats the sales team like a bunch of monkeys with no brains... SELL SELL SELL.. You have a question, need help or training, have a problem? There is no where to go... Just go sell.

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      2 people found this review helpful
    6. 1.0
      Current Employee, more than 5 years

      Paintjob to an out house

      Aug 18, 2013 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      National Company.Great industry to be part of. Like most companies has good people.

      Cons

      Terrible work environment under CEO . Pay is down across the board. Morale has been low since new owners in 2011. Service will struggle with cutbacks and lack of training on products. Competition is eating them up and they are clueless to stop it. P1 lost customers under new CEO for 2 years , could have been increased with right management.They have simply done everything they can to cut costs. They also have a mandatory sales quota for service workers that should scare customers that need a service call(the guy has to try and sell you something instead of fixing problem)

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      3 people found this review helpful
    7. 1.0
      Current Employee, more than 1 year

      Awful workplace, worst management I've experienced!

      Mar 6, 2014 - Sales in Orem, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None. I've tried to be a sport about the switch from Pinnacle to P1 but it's been nothing but bad decisions, over promising and under delivering. I'm only still here while I search for something worth my time. This place will never be. Most employees around me and in my department agree.

      Cons

      Poor workplace, management is terrible, company direction is dismal, and pay is pathetic. They claim awesomeness but fail at every turn. They ruined what was once good at Pinnacle Security in the same building a year ago.

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      3 people found this review helpful
    8. 1.0
      Current Employee, more than 5 years

      Help to rearrange the deck chairs on this sinking ship.

      Jul 25, 2014 - Installation and Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      its a paycheck until you find work with a worthwhile company. Operationally has gotten much worse in the last 3 years. Company has no real direction -Iis it Protection One, ProtectionOne, Protection1, Protection D??? Nobody really knows. Is it based in Romeoville, Wichita, Lawerence??? Who knows.

      Cons

      Questionable sales and installation tactics. Management pits employees against each other in the name of 'fun' competition. Bogus 'P1 family" and 'teamwork' propaganda. Has resorted to installing marginal systems with little training or direction on installation.

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    9. 1.0
      Current Employee

      terrible operation

      Aug 28, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      none. since coming to P1 I've had very little training, they force gm's to attempt to reach ridiculous standards with a bare bones operation.

      Cons

      lack of training, poor processes, poor culture, overall not a place I would recommend working for. the disconnect between operations and sales is ridiculous.

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    10. 1.0
      Former Employee, more than 3 years

      Not the same company it once was

      Sep 9, 2013 - Anonymous Employee in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      National company, some really good people who have been around for years.

      Cons

      The company followed the pack and hired a bunch of college kids to knock on peoples doors and pressure them into buying alarm systems. The old P1 would never be in this business and long time "adult" sales people can't be happy with this direction.

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      3 people found this review helpful
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